Betlabel Casino - La cuenta del jugador ha sido cerrada.

I opened an account with this betting site, it allowed me to make a deposit and place a bet. I went to verify my details, checked my email, and then I had a problem with the phone. I contacted them via chat and they told me my account was blocked and I couldn't use the site. I asked how that was possible since they had allowed me to deposit funds and place bets. They gave me an email address to contact them. block@betlabel.com I told them what happened and they closed my account. I want my 10 euros back, regardless of the outcome of the bet.

Abro una cuenta en esta casa de apuesta me permite hacer un ingreso y realizar una apuesta voy a verificar mis datos verifico mi correo y luego me da problema con el.telefono, hablo por chat me dicen que tengonla cuenta bloqueada y que no puedo utilizar la casa le.digo.que como es eso si me.han permitdo ingresar y hacer apuesta me da un correo para que hable con ellos block@betlabel.com le comentomlonque me pasa y me cierran la cuenta quiero.que me.devuelvan los 10meurosmingresado independientemente de como quede la.apuesta

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear jotam1976,

Thank you very much for submitting your complaint.

To help me better understand your case, could you please answer the following questions?

• Did you accumulate your winnings by playing casino games, sports betting, or both?
• Did Casino communicate with you the reason of blocking your account?
• Had you completed KYC verification before you lost access to the account?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.