Cadoola Casino - El jugador se queja de información de bonificación desactualizada.

I've come across outdated bonus information many times

Много раз натыкалась на устаревшие данные о бонусе

Dear Persona25,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Cadoola Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please explain if you used any bonuses in the casino?
• Could you please specify what inconsistencies you mean?
• Provide screenshots here or send the information to my email at tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Persona25,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.