Casino1 Club - Las ganancias de los jugadores fueron rechazadas debido a una regla injusta.

Hello!

I've played at Casino 1 several times but never won anything so I opted for a deposit limit of $ 20 a week.
On my next deposit, I was able to play with no bonus to 800 euros.
That's what I wanted to get paid.
So after I had sent the documents several times, I was told that you only get paid 5 times the deposit limit.
That means concretely I only get 100 Euro.
So people make your own picture of this casino before you deposit here.

Kind regards.
Marion Thomas +

Hallo! 

Ich habe schon öfter im Casino 1 gespielt da ich aber nie was gewonnen habe entschied ich mich für ein Einzahlungslimit von 20 Euro pro Woche. 
Bei meiner nächsten Einzahlung konnte ich OHNE Bonus auf 800 Euro hochspielen. 
Das wollte ich mir dann Auszahlen lassen. 
So nach dem ich einige male die Dokumente geschickt hatte wurde mir dann Erklärt das man nur das 5 Fache vom Einzahlungslimit ausbezahlt bekommt. 
Das heißt konkret ich bekomme nur 100 Euro. 
Also Leute macht euch euer eigenes Bild von diesem Casino bevor ihr hier Einzahlt. 

  Mfg. 
 Marion+Thomas 
 

Hello Marion.
Thank you for submitting a complaint through our website and I'm very sorry about the way you've been treated by the casino.

Hard to believe that such a rule exists, it is certainly unfair. The casino you mentioned has a few similar practices up their sleeve, that’s why our rating is very bad for this casino. Please, could you send us your communication with the casino? (matej@casino.guru) We strongly recommend you to play only in casinos with rating 8 and above on our website.
Regards, Matej

Unfortunately, we’re forced to reject this case since the player doesn’t communicate with us. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

If the player changes their mind, they have an option to reopen this case anytime.