Casinoin - La retirada del jugador se ha retrasado.

i have requested withdrawal 300€ wnd nothing yet.my account is fully verified from previous withdrawal 2000€.please help me

Dear Manolis1111,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. 

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise if your account has been fully verified?
• Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?
• When did you request a withdrawal from the casino? Is it still pending in your account?

Looking forward to hearing from you.

Best regards,

Tomas

My account has been verified completely 3 months ago,where i successfully withdrew2000 €.

in the chat they tell me dumb excuses like they send it to the appropriate departmen,they for no reason cancel my withdrawal and all this is tedious,its been 2 days and i cant make sense of this.

in my previous withdrawal i asked for your help,and i immediately got my winnings,please respond accordingly and help me.

everything is fine. the takeover was done

ολα καλα.η αναληψη εγινε

Dear Manolis1111,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Tomas

Casino.Guru