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Hello i cant withddraw the said me this od technical problem i cant clock withddraw nothihg happen wiem i clock withddraw

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Dear Rajty121,

Thank you very much for your update.

To help me better understand your case, could you please answer the following questions?

• Did you successfully withdraw funds from this casino before?
• Did you use any casino bonuses or do you currently have any active bonus?
• Did you successfully complete your KYC verification?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.

in response to your questions:

I managed to withdraw funds in the past, but I’ve never encountered a situation where I couldn't click the button. WITHDRAWAL

I managed to withdraw funds in the past, but I’ve never encountered a situation where I couldn't click the button. WITHDRAWAL

They verified me twice in the past; I have fully completed KYC verification.

They keep talking about a technical error.

Nothing has changed—it’s still the same; I still can't initiate a payout.

They claim someone is supposedly working on it, but I’ve been monitoring the site and nothing is changing—the same error persists, and there is no option to create a payout.

Every day they lie to me, saying it's still a technical error and that someone is working hard on it... It's been 7 days...

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Rajty121,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Karla