LTC Casino - El acceso a la cuenta del jugador ha sido restringido.

Dear Baszel,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with LTC Casino.

I tried to access the website but it seems to be inaccessible from everywhere

Please allow me to ask you a few questions, so I can better understand the situation. 

• When was the last time you were able to access the website?
• When was the last time you were in contact with the casino and what did you discuss?
• Is there any withdrawable balance currently left on your casino account (excluding your current deposit)?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Got a response from ltccasino support:

Website is under DDos Attack

Please try again later.

So think my case is resolved!

(Attached screenshot)

Thanks for the update.

I was able to access the casino website using a different web address here: https://www.ltccasino.io/

Were you able to access your account and is all your casino balance accounted for?

Dear Baszel,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

It appears that this issue may have been resolved, but without confirmation from the player we are forced to reject this complaint.

The player can reopen this complaint anytime.