Mafia Casino - Los retiros de los jugadores se retrasan.

Ladies and Gentlemen,.

Three withdrawal requests from June 15th, 16th, and 23rd, 2026, are pending and not being processed. The casino chat repeatedly indicates that the withdrawals are in their final stages. The same information is sent via email. However, nothing happens, which is a shame.

Best regards

Denny Müller

Sehr geehrte Damen und Herren,.

Drei Auszahlungsanträge vom 15.6., 16.06 und 23.06. 2026 sind offen und werden nicht bearbeitet. Über den Casinochat wird immer darauf hingewiesen das die Auszahlung in der Endphase ist. Das gleiche wird per Mail mitgeteilt. Jedoch passiert nichts, schade

Beste Grüße

Denny Müller

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Dear Bergkamp2341,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue. Thank you very much in advance for your reply.

Best regards,

Jean

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear Bergkamp2341,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Jean