MelBet Casino - La cuenta del jugador ha sido bloqueada.

My melbet account is blocked all documents are provided

But no reply given

Please help me for unblock my account

Dear sauravbhosale0505,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Melbet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

Could you please advise how long were you a player of the casino and when exactly was your account blocked? How did you learn about your account being blocked? What games did you play to accumulate your current balance in the casino? (slots, live games, multiplayer) Did you achieve your current balance with or without an active bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Yes I am player playing match bets my account is blocked .

Bet limit and odds are decreasing

Bet limit is less than 100 RS match odds also less than other melbet account

My current balance is 52242

No active bonus

I am not using any bonus

Please help me for withdrawal my money

Could you please explain if the casino accepted your documents for verification? Did they explain why your account was blocked? Do I understand correctly your winnings come exclusively from sports betting?

Could you please explain what 'other melbet account' are you referring to?

Dear sauravbhosale0505,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.