MVIP77 Casino - El casino retrasa el retiro de fondos del jugador.

It's a scam, they just kept giving me the runaround and never let me withdraw my money. I want my money back, I lost money, I invested in their garbage.

Es una estafa solo me daba largas y nunca me dejaba retirar q me regresen lo que de perdida invertí en su porquería

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Hello,

Thank you very much for submitting your complaint. I completely understand how frustrating this must feel. However, I would also like to kindly remind you to remain patient during this process and to avoid gambling with any available funds in your account - if the balance is lost through gameplay, we may no longer be able to assist you.

To better understand your current situation, could you please confirm the following details?

• Could you please specify how many days ago was your withdrawal requested?
• Was your account, including the payment method, successfully verified?
• Could you please clarify whether you have played through all of your available funds, or if there still are any pending withdrawals?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you.

Thank you in advance.

Best regards,

Attila

Dear YAMI244,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Attila
Casino.Guru