National Casino - La cuenta del jugador ha sido cerrada.

My account was unexpectedly closed with a balance and a bet in progress.

Έκλεισε απροειδοποίητα ο λογαριασμός μου με χρηματικό υπόλοιπο και στοίχημα εν εξελίξει

Hello makelios6,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with National Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?
• Did you play casino games or sports betting?

Looking forward to your answer.

Regards,

Nick

Thank you very much for opening the complaint.

First of all let's make a necessary correction about the casino.

The correct casino is the one I am attaching to you

My account was not verified

I had no profits

Sports betting

Yesterday on live chat

Ευχαριστώ πολύ για το άνοιγμα της καταγγελίας.

Καταρχήν να κάνουμε μια απαραίτητη διόρθωση σχετικά με το καζινο.

Το ορθό καζίνο είναι αυτό που σας επισυνάπτω

Δεν είχε επαληθευθεί ο λογαριασμός μου

Δεν είχα κέρδη

Αθλητικό στοίχημα

Χθες στο live chat

Dear makelios6,

As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards,

Nick