Need For Spin Casino - Los retiros de los jugadores se retrasan.

Hello Casino Guru team. I am filing this complaint because Need For Spin casino is withholding my money without justification. I have three pending withdrawal requests of €500 each, totaling €1500.

My account is fully verified (KYC approved) and I have successfully cashed out at this casino before. Casino support formally informed me that my first withdrawal request was scheduled for August 21, 2026. However, that date has passed and the funds remain frozen in my player account without having been released. The casino has broken its own payment promise. I request your assistance in mediating and having my funds released. What I want is to receive payment for these three withdrawals.

Thank you very much and best regards

Hola equipo de Casino Guru. Presento esta queja porque el casino Need For Spin retiene mi dinero sin justificación. Tengo tres solicitudes de retiro pendientes de 500 euros cada una, sumando un total de 1500 euros.

Mi cuenta está completamente verificada (KYC aprobado) y ya he cobrado con éxito en este casino anteriormente. El soporte técnico del casino me indicó formalmente que mis primer retiro solicitado estaba programado para el 21 de agosto de 2026. Sin embargo, esa fecha ya ha pasado y los fondos siguen congelados en mi cuenta de jugador sin haber sido enviados. El casino ha incumplido su propia promesa de pago. Solicito su ayuda para mediar y que liberen mis fondos.Lo que quiero es recibir el pago de estos tres cobros

Muchas gracias y un saludo

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila