PariPesa Casino - El retiro del jugador se retrasa debido a problemas con los SMS.

It won't let me withdraw money from my account because the confirmation SMS doesn't arrive to my phone number and I haven't been able to provide any other way to ensure the withdrawal. I've tried at least 50 times to register my phone number and they don't send me the SMS.

No me deja retirar el dinero de mi cuenta debido a que no llega el SMS de confirmación a mi número de teléfono y no me han quedo brindar otra forma de asegurar el retiro, he intentado al menos 50 veces en registrar mi número de teléfono y no me envían el sms

Dear everma132000,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.

• When was the last time you tried making a withdrawal?
• Have you made any successful withdrawals from this casino before?
• Have you contacted customer support regarding the issue with the confirmation code? The casino might be dealing with some technical issues right now. Would it be possible to ask customer support to approve your withdrawal request manually?
• Have you passed the full KYC verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear everma132000,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.