Planet Of Bets Casino - El pago del jugador está retrasado y la verificación de la cuenta está pendiente.

Planetofbets casino no longer pays; it's a scam. It's been three days since I last received a payment. I requested a withdrawal, and they used to pay, but now they're asking for KYC. I sent them the documents to verify my account by email, and it's been four days and they haven't responded to my messages. Casino Guru doesn't help with these sites, so don't get your hopes up that Casino Guru helps recover withdrawal balances. These companies pay Casino Guru to post good reviews and spread the word that they're scamming people.

El casino planetofbets ya no paga es scam estafa lleva ya tres dias sin paga solicitaba un retiro y anteriormente pagaba ahora me pidio KYC les envie los documentos que verifiquen mi cuenta por correo y ya 4 dias que no responden mis mensajes casino guro no soluciona nada con esta paginas asi que no se hagan ilusiones que casino guru ayuda a recuperar saldos de retiros estas empresas pagan a casino guro para que ponga reseñas buenas y digan estafando

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

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Dear victorvico0931,

Thank you for submitting your complaint. I’m very sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention.

Please note that KYC (Know Your Customer) verification is a mandatory security process designed to protect both players and the casino. Because online casinos cannot verify identities in person, KYC is the only reliable method to confirm that an account and its funds belong to the rightful owner. Licensed, reputable casinos handle this step carefully. Although verification can sometimes take a few business days, it is carried out to protect you and prevent misuse of your account. It is also common for casinos to request additional documents even after some withdrawals were processed previously.

To help us investigate and expedite the process, could you please provide the following details:

• Which documents have you already submitted, and when did you send the most recent one?
• Has the casino indicated any issues with approving any specific documents?

We hope to resolve this matter quickly. Thank you in advance for your reply and cooperation.

Best regards,

Kristina

If they don't respond to any messages, then don't speak well of this casino. Look, I've tried many casinos, and this one is not serious at all. If you can help, help get casinos like this one taken down by lowering their rating to zero. It's a scam. They lack professionalism when it comes to collecting payments. If they're quick, it doesn't make sense that when someone pays with a wallet, the name is visible. Don't you think only the wallet owner has access to that and all their information is exposed? If you can help, please help by removing this casino and giving it a red rating.

Si no respinden ni un mensaje y pues no hables bien de este casino mira que yo he probado muchos casino y es casino no es nada serio pues si puedes ayudar ayuda a que casinos como este les den de baja bajando la caligicacion a cero es una estafa les fakta seriedad para cobrar si son rapidos no tiene logica cuando uno paga con una wallet pues se ve el nombre no crees que eso solo tie aceso el dueño de wallet y sald toda su informacion si pyedes ayudar ayuda elimindo este casino y polno en rojo

Thank you for your reply, victorvico0931. I understand you may be busy or distressed by the situation, but it appears my earlier questions have not yet been answered. Could you please review my first message and provide the requested information? These details are important for us to proceed with the case. Thank you in advance for your assistance.