Platinum Reels Online Casino - El jugador critica la publicidad falsa de la bonificación.

Platinum Reels Casino stinks!!!! I just tried the 50 free spins (NO DEPOSIT). Their Agent said, "That's an invalid offer." (your offer) I've tried a number of times to gamble at Platinum Reels Casino. Every single time they come up with an excuse to NOT HONOR their bonuses. They need to have their rating lowered. Their customer services sucks and their games don't pay. You have rated my preferred casino, Diamond Reels Casino, below Platinum Reels Casino. The rating should be reversed.

Dear Pmoore8671,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please could you specify which exact bonus you tried to redeem? Have you redeemed any promotional offers from this casino in the past? What was the exact reason why a promotional offer couldn’t have been applied to your account?

Meanwhile, please understand, that we can’t penalize the casino for not giving you a bonus automatically.

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela 

No Deposit Bonus

Bonus T&C

50 FREE SPINS on 5 Wishes

on the review page

I really don't care. I'm getting disillusioned with many of these online casinos.

Have you redeemed any promotional offers from this casino in the past?

We’ve rejected this complaint as per the player’s explicit request. Sorry, we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.