Sportbet Casino - El bono del jugador no se acredita.

I signed up yesterday through your link, I deposited 700 euros yesterday and I should have received 100% bonus in addition to numerous free spins as per your banner, in addition I signed up through SPID where it was stated that the bonus would be double.. I did not receive any bonus and the operators are elusive, if I do not receive feedback by this evening I will close the account

Mi sono iscritto ieri tramite il vostro link, ho depositato ieri 700 euro e avrei dovuto ricevere 100,% di bonus oltre a numerosi spin gratuiti come da vostro banner, oltretutto mi sono iscritto tramite SPID dove veniva espresso che il bonus sarebbe stato doppio.. non ho ricevuto nessun bonus e gli operatori sono sfuggenti, se entro stasera non riceverò feedback chiudo il conto

Dear JACKYPISA,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

Could you please confirm that you wanted to activate the 100 free spins on Shining Crown that are available on our website as a no-deposit bonus?

Have you sent your identity documents to the casino for verification? You need to pass the verification to be eligible for this bonus, as it is stated on our website.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

I registered via SPID so they already have all the documents validated, I have made a very high volume of play in these 2 days but tonight I will send the closure of the account

Mi sono registrato tramite SPID quindi hanno già tutti i documenti convalidato, ho fatto un volume di gioco altissimo in questi 2 GG ma stasera mando la chiusura del conto

It doesn't matter anymore, I closed the account thanks, too little seriousness

Non importa più , ho chiuso il conto grazie, troppa poca serieta

We’ve rejected this complaint as per the player’s explicit request. We are sorry we could not be of more help on this occasion. Please do not hesitate to contact us in the future if you run into issues with this or any other casino. We are here to help.