Sportsbet.io Casino - El retiro del jugador ha sido confiscado debido a restricciones en la cuenta.

Am using since 5 years and made many deposits and withdarwals.They give 100% deposit bonus promo but when i won some money they are just declined my withdarwal and removed all my winnings.And they just given my deposit amount only i dont why they are accusing me multiaccounting while am using since many years.And sportsbet.io said they wont restrict my account in anyway now.I lost many times they been silent and i made many deposits where there is no bonus or promo but now they are saying am chetaing with muotiaccounting without any proof.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Sportsbet.io Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Was your account blocked as a result of the accusations made against you?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the accusations made against you? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

They provided 100% bonus promo to my account and i did deposit like 2000trx (but promo applies till 5000trx).And after i made accumulator bets on sports and those are inplay .I never made any foul play like betting on both teams for wagering.Iam using this account many years and did deposit and withdrawals without any bonus.But I dont kniw why but they denied withdarwals and taken away all my winnings. now coming to ur questions

1.the reason they given was multiaccounting

2.played sports

3.i did bet entire money which had both my money and bonus in it

4.below attached their two emails which they keep on repeating.

Dear,please update if any

Hello hiroshizoro,

We would like to update you that due to Tomas, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Tomas has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Tomas will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru

Thank you for your reply, hiroshizoro.

I’m sorry to say I don’t have good news. If your account was blocked after placing only sports bets, it’s likely the casino detected activity that prompted that decision. Because we don’t have sufficient expertise or insight into this area of online gambling, we are unable to interpret the casino’s investigation or their explanation accurately and therefore cannot judge this case fairly. This does not mean we consider your complaint unjustified; we are simply unable to evaluate it properly. I understand how frustrating this must be for you, and I apologize that we cannot be of more help.

After reviewing the available information, we must close this complaint. I’m sorry we could not resolve this for you. Please don’t hesitate to contact us in the future if you encounter issues with any online casino, and we will do our best to assist.