Tipico Casino DE - La cuenta del jugador ha sido cerrada y los fondos confiscados.

I deposited a total of €330 into my verified Tipico betting account, bringing the balance to €1059. Tipico is again requesting my ID, a selfie with my ID, and other alternative proof of address. I submitted this on May 17, 2026, and today, May 26, 2026, I received an email stating that Tipico has closed my betting account and is retaining all funds, including my deposits. Please help.

Bei meinen verifizierten Tipico Wettkonto gesamt 330 euro eingezahlt, Kontostand 1059 Euro. Tipico fordert nochmals Ausweis, Ausweisselfie und anderer alternativer Adressnachweis. Am 17.5.2026 übermittel, heute 26.5.2026 Email bekommen das Tipico mein Wettkonto geschlossen hat und alles Geld einbehaltet inklusive meiner Einzahlungen. Bitte um Hilfe

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Ballspieler1004,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Have you lost access to your account directly after submitting the documents for the KYC verification?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila