ZetCasino - Retraso en el retiro del jugador en Zet Casino.

Zet Casino has not resolved my request to withdraw 325 Euros that I made on January 13th. They've been stringing me along for 12 days and have not paid me my money. Do not deposit money into this site, you can't get your deposit back.

zet casino 13 ocak tarihinde oluşturduğum 325 Euro para çekme talebini sonuçlandırmıyor. 12 gündür beni oyalıyor ve paramı ödemiyor. bu siteye para yatırmayın. yatırdığınız paranızı geri alamıyorsunuz.

Dear aykutakdag,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

Have you made any successful withdrawals from the casino in the past?

Could you please confirm that you have passed the KYC verification?

Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear aykutakdag,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.