hace 2 añosOriginalTraducción
They are scammers, stay off the site.
My withdrawal has been on hold since February-22-2022...I Mesage there support after the third day and I was told to be calm that my money will be sent to my crypto wallet, and after one 10days I Mesage their support again and he said I should send a message to an email stating my issue, which I did..
I got an automated response for the email I sent saying I my appeal has been raise that they will get back to me in few days .. few days was now looking like forever...
I waited for one month before they reply to my mail saying I should send my kyc documents so my account can be review which I did, which I did..
I got an email saying my kyc documents has be received that I will get an email from them in 14days or likely one month... It's more than a month now I haven't received anything from them... 1win is just another scamm casino site that people needs to stay off..
Funny enough, that was my first attempt on the site.. The last time I chat their support he keeps saying my money is safe as if 1winbet now render banking services, that I will get my payment with the excuse that their payment gateway is having issues (what a lie).. just stay way from this so call site..
My withdrawal has been on hold since February-22-2022...I Mesage there support after the third day and I was told to be calm that my money will be sent to my crypto wallet, and after one 10days I Mesage their support again and he said I should send a message to an email stating my issue, which I did..
I got an automated response for the email I sent saying I my appeal has been raise that they will get back to me in few days .. few days was now looking like forever...
I waited for one month before they reply to my mail saying I should send my kyc documents so my account can be review which I did, which I did..
I got an email saying my kyc documents has be received that I will get an email from them in 14days or likely one month... It's more than a month now I haven't received anything from them... 1win is just another scamm casino site that people needs to stay off..
Funny enough, that was my first attempt on the site.. The last time I chat their support he keeps saying my money is safe as if 1winbet now render banking services, that I will get my payment with the excuse that their payment gateway is having issues (what a lie).. just stay way from this so call site..
- Withdrawal issue...
- Poor customer support
- They are rude
3
1win Casino
hace 2 años
Hello!
Thank you for your feedback.
Please send us the ID number of your game account. We will analyze the situation in detail and will definitely help you to solve the problem.
Sincerely, 1win team.
Thank you for your feedback.
Please send us the ID number of your game account. We will analyze the situation in detail and will definitely help you to solve the problem.
Sincerely, 1win team.
