hace 2 añosOriginalTraducción
DEDO lejos, Momus2006 NV No paga dinero cuando se cierra la cuenta. Momus2006 NV también permite a los clientes apostar en sus casinos hermanos aunque sean conscientes de la adicción al juego. Sin apoyo, sin protección del jugador y sin idea de qué es la adicción al juego. Los adictos al juego representan alrededor del 80% de la facturación del casino, por lo que es una pena que el casino no sepa esto y prohíba a los clientes. No pude pagar el dinero porque solo se paga cuando las cuentas están activas. ¡¡¡HORROR manos fuera!!!
- nada que pueda mencionar
- juegos conocidos
- Depósito rápido: el retiro seguro se vuelve complicado
- Sin protección del jugador, ya que la cuenta debe estar activa al final hasta que se pague
- Sin soporte
- Los adictos al juego pueden seguir apostando en las plataformas hermanas
- apoyo antipático
- No sé qué es la adicción al juego.
- Escriba la protección del jugador en él, pero no hay nadie en él
Traducción automática:
4
Pledoo Casino
hace 2 años
Hey dear Basel999
We are sorry you had an unpleasant experience at our casino.
Our policy states that we can only make withdrawals to active players.
Our two projects do not counteract each other. We have separate management for each, so all the player data is independently collected by a single project. The system only blocks your account on the project on which you requested the self-exclusion. We take self-exclusion very seriously, and it is our job to make sure you cannot play in a project in which you decided to block yourself.
We do not allow players that are self-excluded to enter their account, due to the possibility of them losing all the funds on their balance. If a player is self-excluded, he has a cooldown period, so no bad judgment is included in the decision-making when entering the account.
Regular operators cannot make a decision on whether to withdraw the funds from an account of a blocked player. Only the senior manager in the security department can make that decision, as he reviews individual cases of gambling-addicted players. Please send a message to security@pledoo.com , your withdrawal request will be reviewed. The senior operator will have an option to make a withdrawal for you if you are fully verified or will give you an option to send any outstanding documents. So there is no need to sign into your account and risk losing your balance before the withdrawal could be made.
We wish you a great day and huge wins,
Your Pledoo Team
We are sorry you had an unpleasant experience at our casino.
Our policy states that we can only make withdrawals to active players.
Our two projects do not counteract each other. We have separate management for each, so all the player data is independently collected by a single project. The system only blocks your account on the project on which you requested the self-exclusion. We take self-exclusion very seriously, and it is our job to make sure you cannot play in a project in which you decided to block yourself.
We do not allow players that are self-excluded to enter their account, due to the possibility of them losing all the funds on their balance. If a player is self-excluded, he has a cooldown period, so no bad judgment is included in the decision-making when entering the account.
Regular operators cannot make a decision on whether to withdraw the funds from an account of a blocked player. Only the senior manager in the security department can make that decision, as he reviews individual cases of gambling-addicted players. Please send a message to security@pledoo.com , your withdrawal request will be reviewed. The senior operator will have an option to make a withdrawal for you if you are fully verified or will give you an option to send any outstanding documents. So there is no need to sign into your account and risk losing your balance before the withdrawal could be made.
We wish you a great day and huge wins,
Your Pledoo Team
