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PrincipalCasinos onlineReseña de RichPrize Casino
Reseña de RichPrize Casino
No acepta jugadores de Ohio
Bono sin depósito:
No disponible
Bono de depósito:
No disponible
Visitar casino
Métodos de pago
Mostrar todos (28)
  • Skrill
  • PaysafeCard
  • Mastercard
  • VISA
  • Bitcoin (BTC)
  • AstroPay
  • Transferencia bancaria
  • ApplePay
Límites de reintegro
 por mes
10.000 €
Entertainment Limited
Entertainment Limited
2020
> 1.000.000 $
Sin licencia
Información generalBonosReseñas de usuarios34Índice de seguridadOpinión238Métodos de pago28

Reseña de RichPrize Casino

Nuestro equipo de reseñas de casino independiente ha analizado detenidamente RichPrize Casino y ha evaluado sus cualidades y defectos de acuerdo con nuestro proceso de reseñas de casinos. Durante el proceso de evaluación de la seguridad de este casino, nuestro equipo ha tenido en consideración factores cruciales como la honradez de sus Condiciones Generales, las licencias, las quejas de los jugadores, el servicio de atención al cliente, los límites, así como otros aspectos relevantes, para determinar si se trata de un casino seguro y legal o de una estafa potencial.

La información recopilada nos permite determinar el índice de seguridad del casino, que es una puntuación que concedemos a los casinos online para describir su nivel de seguridad y de juego justo. Un mayor índice de seguridad suele estar relacionado con una mayor probabilidad de disfrutar de una experiencia de juego positiva, que debería permitirte retirar las ganancias sin problemas. RichPrize Casino tiene un índice de seguridad superior a la media, de 6.8, lo que significa que es una opción adecuada para determinados jugadores. Sin embargo, hay varios casinos que son más justos y seguros. Sigue leyendo nuestra reseña de RichPrize Casino para conocer todos los detalles de este casino y decidir si es un buena opción para ti.

Honradez y seguridad de RichPrize Casino

Para calcular el índice de seguridad de un casino utilizamos una fórmula compleja que tiene en cuenta diversos tipos de información que hemos recabado y evaluado en nuestra reseña. Ello incluye las condiciones de uso del casino, las quejas de los jugadores, los ingresos estimados, las listas negras y muchos otros.

En nuestro proceso de reseña de RichPrize Casino, hemos examinado y analizado pormenorizadamente las Condiciones de Uso de RichPrize Casino. No hemos encontrado ninguna regla ni cláusula que consideremos injusta o predatoria. Se trata de una señal positiva, ya que ese tipo de reglas podrían utilizarse como excusa para no tener que pagar a los jugadores las ganancias obtenidas.

RichPrize Casino es un casino online de tamaño medio según nuestros cálculo o la información recopilada. Si tenemos en cuenta su tamaño, este casino tiene una cifra media de ganancias retenidas en las quejas de los jugadores. Tenemos en cuenta la relación entre el tamaño del casino y el número de quejas de los jugadores, ya que los casinos más grandes suelen recibir más quejas debido al elevado número de jugadores que tienen.

Por lo que hemos podido averiguar, RichPrize Casino no forma parte de ninguna lista negra de casinos de cierta relevancia. La inclusión de un casino en listas negras, como nuestra lista negra de Casino Guru, podría ser un indicio de que no ha tratado bien a sus clientes. Te aconsejamos que lo tengas en cuenta cuando escojas un casino.

En general, y teniendo en cuenta los demás factores que influyen en nuestro análisis, RichPrize Casino ha conseguido un índice de seguridad de 6.8, cifra que consideramos por encima de la media. Se trata, pues, de una opción aceptable para algunos jugadores, pero hay mejores opciones para aquellos que valoren un entorno de juego seguro y justo para jugar online.

Condiciones de uso de RichPrize Casino evaluadas

Cada vez que reseñamos un casino online, analizamos las Condiciones de uso de forma muy minuciosa para determinar si son lícitas. En las Condiciones de uso de muchos de ellos, encontramos cláusulas y reglas que consideramos injustas o directamente predatorias, ya que ofrecen al casino una posible justificación para no pagar las ganancias a los jugadores en determinadas situaciones.

No hemos encontrado ninguna regla injusta o predatoria en las Condiciones de uso de RichPrize Casino durante nuestra reseña.

Reclamaciones de jugadores de RichPrize Casino

Nuestra metodología de reseñas de casino se basa en las quejas de los jugadores, ya que nos ofrecen una información muy valiosa sobre los problemas que sufren los jugadores y el modo en que los resuelven los casinos. Cuando calculamos el índice de seguridad de un casino, tenemos en cuenta todas las quejas que hemos recibido a través de nuestro Centro de Resolución de Quejas, y todas las que hemos recibido a través de otros canales o encontrado en distintos sitios web.

Hemos encontrado una queja relevante sobre este casino. Debido a esta queja, le hemos dado 962 puntos negros a este casino. Encontrarás más información sobre la queja y los puntos negros en la sección «Índice de seguridad» de esta reseña.

Reseñas y opinión de los usuarios de RichPrize Casino

Casino Guru, ofrece una plataforma para que los usuarios valoren casinos online y expresen sus opiniones, comentarios y experiencias como usuarios. Teniendo en cuenta los datos recopilados, calculamos una puntuación general de satisfacción de los usuarios que puede abarcar desde «horrible» hasta «excelente».

Nuestra base de datos incluye un total de 34 reseñas de usuario de RichPrize Casino, y el casino ha obtenido una valoración media en las opiniones de los usuarios. Las reseñas enviadas por los usuarios están disponibles en el apartado 'Reseñas de usuario' de esta página.

Nota: cabe la posibilidad de que las reseñas de los usuarios no sean un reflejo fiel de la calidad del casino. Algunos casinos pueden publicar reseñas falsas para mejorar su puntuación y también puede darse que jugadores insatisfechos publiquen reseñas negativas con el único fin de dañar la reputación del casino. A pesar de los esfuerzos que realizamos para descartarlas y calcular la puntuación de las opiniones de los usuarios de forma imparcial, por prudencia, no tenemos en cuenta las reseñas de los usuarios a la hora de realizar los cálculos del índice de seguridad.

Información y licencias de RichPrize Casino

RichPrize Casino es propiedad de Entertainment Limited y tiene unos ingresos anuales estimados superiores a $1,000,000. Por lo tanto, se trata de un casino online mediano-pequeño según nuestra clasificación.

A juzgar por lo que hemos podido averiguar, RichPrize Casino no ha obtenido una licencia de juego de ningún regulador.

Límites de retirada, límites de ganancia y opciones de métodos de pago

RichPrize Casino acepta 28 métodos de pago. Esto incluye: Skrill, PaysafeCard, Mastercard, VISA, Bitcoin (BTC), AstroPay, Bank transfer, ApplePay, Litecoin (LTC), Tron (TRX), Ethereum (ETH), Google Pay, AdvCash, Revolut, Interac, Jeton, Bitcoin Cash (BCH), Tether (USDT), USD Coin (USDC), Dogecoin (DOGE), Pay4Fun, Binance Pay, CashtoCode, eZeeWallet, SticPay, Permanent TSB (PTSB), SEPA, Jetonbank.

Es habitual que existan restricciones sobre la cantidad de dinero que los jugadores pueden ganar o retirar de los casinos online. En muchos casos, pueden ser muy elevados, por lo que no supondrán un inconveniente para la mayoría de los jugadores, pero algunos casinos imponen unos límites de ganancia o de reintegro bastante restrictivos. Por ese motivo analizamos estos factores cuando hacemos la reseña de un casino. La siguiente tabla ofrece información sobre los límites de retirada y de ganancias del casino.

Límites de reintegro Límites de premio
10.000 EUR al mes Sin límite de ganancias
Nota: es posible que algunos de los métodos de pago incluidos no puedan usarse para hacer depósitos y retirar dinero. Además, la disponibilidad de ciertos métodos de pago puede cambiar en función de tu país.

Opciones de idioma y de servicio de atención al cliente

Durante el proceso de reseña, examinamos todas las opciones disponibles para ofrecer a los jugadores casinos que dispongan de un servicio de atención al jugador y del sitio web traducido a un idioma que comprendan. En la tabla que hay a continuación encontrarás los idiomas y las opciones del servicio de atención al jugador de RichPrize Casino.

Idioma Sitio web Atención al cliente Chat en vivo
Inglés Sí Sí Sí24/7
Alemán Sí Sí Sí24/7
Griego Sí Sí Sí24/7
Francés Sí Sí Sí24/7
Croata Sí Sí Sí24/7

Contactar con el servicio de atención al cliente de los casinos forma parte de nuestro proceso de reseña, lo que nos permite saber si los jugadores reciben un trato adecuado. El servicio de atención al jugador desempeña un papel vital, porque puede ser muy útil a la hora de resolver problemas de la cuenta del jugador, de registro en RichPrize Casino, de reintegros, etc. Según las pruebas realizadas y la información recopilada, RichPrize Casino tiene un servicio de atención al jugador correcto.

Juegos de casino y tragaperras en RichPrize Casino

RichPrize Casino ofrece la posibilidad de disfrutar de este tipo de juegos: Tragamonedas, Ruleta, Blackjack, Video poker, Bingo, Baccarat, Juegos con bote, Juegos en vivo, Keno, Rasca y gana, Otros juegos de cartas, Vídeos Especiales, Juegos Crash, Juegos en vivo, Baccarat en vivo, Blackjack en vivo, Ruleta en vivo.

La biblioteca de juegos del casino incluye títulos de 64 proveedores. Incluye los siguientes: NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Playson, Amatic, Evoplay, Push Gaming, GameArt, SoftSwiss, Endorphina, Habanero, Spinomenal, Relax Gaming, MegaJack, Greentube, Bullshark Games, 7777 gaming, Formula Spin, InBet Games, Amigo Gaming, Trusty Gaming, Backseat Gaming, Mancala Gaming, Spribe, Reevo, Spearhead Studios, NowNow Gaming, Aristocrat, Onlyplay, Spinoro, PGsoft (Pocket Games Soft), Gamebeat, 100HP Gaming, Absolute Live Gaming (alg), Kitsune Studios, Gamzix, 3 Oaks Gaming, 1spin4win, Kalamba Games, Zillion Games, Popiplay, GrazGame, Apparat Gaming, CyberSlot, Amarix, InOut, Thunderspin, TopSpin Games, Bet2tech, EURASIAN (EA) Gaming, Hacksaw Gaming, 18Peaches, Netgame, Ruby Play, Ace Gaming, Ka Gaming.

Bonos y códigos ofrecidos por RichPrize Casino

Los sitios web de casinos online ofrecen bonos para atraer y conservar a los jugadores, y como incentivo para que creen un cuenta y empiecen a jugar. Los tipos más habituales de bonos son los bonos sin depósito (o de spins gratis). Para obtenerlos, basta con que crees una cuenta. Sin embargo, en el caso de los bonos de depósito, se conceden después de hacer un depósito. Los casinos también ofrecen promociones como los programas de fidelidad, los bonos de bienvenida y los códigos de bonos.

En la actualidad, tenemos 4 bonos de RichPrize Casino en nuestra base de datos, que incluyen:

  • 125% hasta 1.000 € y 50 spins extra (0,1 €/spin)
  • 175% hasta 1.000 €
  • 200% hasta 3.000 €
  • 100 spins extra en Gates of Olympus (0,1 €/cada uno)

Recuerda que es muy posible que algunos de estos bonos solo estén a disposición para los jugadores de algunos países. Si quieres saber qué bonos puedes solicitar, consulta el apartado de 'Bonos' de esta reseña.

Bonos

Bono sin depósito:
No disponible
Bono de depósito:
No disponible

Métodos de pago

Métodos de pago
Mostrar todos (28)
  • Skrill
  • PaysafeCard
  • Mastercard
  • VISA
  • Bitcoin (BTC)
  • AstroPay
  • Transferencia bancaria
  • ApplePay
Límites de reintegro
 por mes
10.000 €

Juegos

Mostrar todos
Tragamonedas
Ruleta
Blackjack
Sin apuestas
Video poker
Bingo
Baccarat
Juegos con bote
Juegos en vivo
Sin poker
Sin dados
Keno
Rasca y gana
Sin apuestas de eSports
Juegos Crash

Opciones de idioma

Sitio web en Inglés
Todos los idiomas (5)
Atención al cliente en Inglés
Todos los idiomas (5)
Chat en vivo en Inglés
Todos los idiomas (5)

Proveedor de juegos

Mostrar todos (64)
  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • Yggdrasil Gaming
  • Quickspin

Capturas de pantalla de casino

RichPrize_Casino_homepage_desktop
RichPrize_Casino_game_gallery_desktop
RichPrize_Casino_promotions_desktop
RichPrize_Casino_homepage_mobile
RichPrize_Casino_game_gallery_mobile
RichPrize_Casino_promotions_mobile

Positivos

  • Buena selección de proveedores de juegos
  • Se aceptan depósitos por criptomonedas.
  • Varias opciones de juego responsable disponibles
  • Servicio de atención al jugador con chat en vivo 24/7

Negativos

  • Sin licencia

Datos interesantes

  • El sitio web utiliza una función de traducción para llegar a los jugadores en muchos idiomas.
  • Pequeño casino internacional
  • Límites de reintegro mensuales medios
Bonos de Casinos

Bonos de RichPrize Casino

Consulta todos los bonos que ofrece RichPrize Casino, incluidas las ofertas de bonos sin depósito y los bonos de bienvenida por primer depósito.

Casino Guru
Queremos que los jugadores entiendan las apuestas.
Reseñas de usuarios (34)

Reseñas de los usuarios de RichPrize Casino

Aquí podrás compartir tu experiencia de juego en RichPrize Casino. Lee las opiniones de los otros jugadores o escribe tu propia reseña para informar a los demás de los aspectos positivos y negativos de este casino, basados en tu experiencia personal.

Valoración de los usuarios:
Correcta

Reseñado por 34 usuarios

Muy positivaPositivaNeutraNegativaMuy negativa

¿Has jugado en este casino?

Escribir una reseña
Casino Guru
Queremos que los jugadores entiendan las apuestas.
• hace 6 meses
After about 1 year time I decided to revisit. Even though I blocked site and self excluded for infinite time , it only took few seconds to reopen the account. Not surprised that after depositing well over 800£ there I had same experience as before , non existent RTP . Hundreds of spins to get bonus with win about 10£ . If I didn't know the providers and actual games I wouldn't probably feel so suspicious. First of all place is predating on vulnerable players . Fair enough as they are not licenced and free to do as they please. I strongly advise people not to spend money od this site. It doesn't even feel like gambling, just a robbery. I'm completely fine with not winning BUT come on, thousand spins and there is nothing just losing and no balance between win and lose lead me to suspicion of this being one big scam. I give em one single plus and that is for nice customer service with very polite approach. If you enjoy gambling then this is not site for you , you can just transfer them your money straight away because you are not winning. Now Im trying to block the site which seems to be a lot more complicated than reopening after self exclusion. Stay away .
  • Friendly staff
  • Big selection
  • Next to no chance winning
  • Games don't seem original
  • Self exclusion removed without questions asked
RichPrize Casino
Hi Kristina,

Thank you for taking the time to share your feedback — we truly appreciate your kind words about our customer service team.

We're genuinely sorry to hear that you’re feeling this way. We completely understand how frustrating it can be when luck doesn’t go your way. Gambling should always feel like entertainment, and while wins can never be guaranteed, we do have many players who experience success — some occasionally, others quite regularly.

We did offer a complimentary free wager bonus as a gesture of goodwill to try your luck again, and we fully respect your decision to decline it. Should you ever decide to take up an offer in the future, we’d be more than happy to assist you personally.

Wishing you all the best,
Victoria
• hace 8 meses
Brilliant casino no faults fast withdrawal friendly excellent customer service lots of bonuses
  • Speedy withdrawal within hours excellent customer service speedy replies too
• hace 1 año
Este casino es como la mayoría, al principio todo es gratis y justo pero luego aparecen muchas enfermedades. En primer lugar, con 45 euros al principio, la ganancia máxima era de 4-5 euros, ¡y esto era muy raro!
Las compañías de casinos importantes han descontinuado Game Go Bananas (NetEnt), pero RichPrize aún lo tiene: ¿pirateado o no?
¡No juegues en este casino!

EDITAR: Ahora he conseguido ganar algo de dinero pero conseguir dinero es otra historia, RP casino quiere, entre otras cosas, los siguientes documentos:
"Selfie: Selfie sosteniendo una nota que muestra su número de cuenta RichPrize, correo electrónico registrado, una declaración de que reconoce y confirma todos los depósitos realizados a RichPrize y que NO tiene problemas con el juego + firma. El texto y la información deben ser exactos.

¡Es absolutamente imposible tener todo en la misma página! Hablando en términos económicos, sin pagar dinero, ¿cómo puede un casino así tener 8,4 puntos? ¡No lo entiendo!
  • Buen bono
  • RTP no funciona en absoluto
  • Faltan más juegos en Big Bass
  • Algunos juegos simplemente se detienen, muchos problemas técnicos.
  • Faltan la mayoría de los juegos en PlaynGo
RichPrize Casino
Dear Boris,
thank you for taking the time to share your feedback. We appreciate every review as it helps us improve the experience for all our players.

We’re sorry to hear that your experience did not meet your expectations. Given that you were new to the site and only spent 20 euros, we’re not entirely sure how the conclusion about RTP was reached, but we do understand your concern. We also noticed your mention of a 4-5 euro profit, which has caused some confusion, but we appreciate your input nonetheless.

Your review has brought up some interesting points that we will definitely look into. Thank you again for your feedback!

Victoria
• hace 1 año
If you read the reviews both here and on Trustpilot you'll see customers struggling to get Rich Prize to close their accounts, even though these customers disclosed their serious problem gambling. I emailed support repeatedly to close my account in line with their responsible gaming policy. I received one reply asking me why I wanted to close my account and then no replies to later emails when I confirmed that I was worried about my gambling, asking Rich Prize casino to respect my decision to close my account. However, RP staff were very quick to reply to my earlier deposit enquiries.
It's hard not to conclude that this is a casino that will happily prey upon problem gambling. Despite RP ignoring my repeated account closure requests, I have absolutely no intention of playing there again!
Update: have now received an email asking me to complete an elaborate KYC process to close account (an extraordinary request that is unprecedented in my experience with casinos!). The email dangles the carrot of VIP status and rewards should I keep my account open: "I understand this might be a bit frustrating, but this is all about keeping your account secure and ensuring everything is handled properly. Once we have these documents or at least a proper explanation of why they can’t be provided, we can move forward with closing your account.

You’ve reached VIP status and unfortunately haven’t had the chance to enjoy your welcome bonus to our Loyalty Program. It’s truly a shame, but I respect your decision."

RP should simply close my account as requested, with no conditions! Blatant stonewalling tactic! Think about the exploitative harm this could cause vulnerable people!
Finally, if Rich Prize casino can behave like this with respect to account closure, I would have low confidence in payouts being made within a reasonable timeframe.
  • Plenty of games available
  • Refused to close my account despite repeated requests and appeals to their Responsible Gambling responsibilities.
  • Update - received email to complete elaborate KYC process to close account (not to withdraw any funds!)
RichPrize Casino
Dear Bernard,

Thank you for sharing your thoughts and concerns. I appreciate the opportunity to clarify a few points based on our recent communications.

First and foremost, I want to emphasise that there is absolutely nothing unprecedented about our request for KYC documentation. This is a standard procedure across reputable casinos and financial institutions, designed to ensure the security and safety of all accounts, including yours. It's not about making things difficult for you but about adhering to regulations that protect both the player and the casino.

I understand that you’re frustrated, and I’m genuinely sorry for any inconvenience this has caused. My goal has always been to resolve this matter amicably, and I’ve been open to finding a solution that works for both of us without causing any unnecessary drama. As I mentioned in my previous communications, I’ve already taken steps to block your cards to prevent any further deposits, and your account remains open solely for the purpose of completing the necessary verification so we can proceed with the closure.

Regarding your concerns about VIP rewards, my intention was not to "dangle a carrot" but simply to inform you of the benefits available to you, should you choose to use them.

I hope this response reassures you that our processes are in place to protect our players, not to exploit them. I remain committed to assisting you in resolving this matter as smoothly as possible.

Best regards,
Victoria
• hace 1 año
¡Sigo jugando en el casino, por supuesto, y se lo recomiendo a todo el mundo!
  • retiros rápidos
  • Buen ambiente
  • El soporte ayuda con lo anterior.
  • Muy buen reembolso
  • Solo faltan algunos proveedores, pero nada importante
RichPrize Casino
Thank you so much for your continued support and recommendation!
We're thrilled to have you as part of our casino community. Your enthusiasm means a lot to us, and we’re committed to making sure you have the best experience every time you play. If there’s ever anything you need, don’t hesitate to reach out.

Happy gaming!
Victoria
• hace 1 año
Bad casino with bad support who pretends there is "kyc and financial"-departements when it is them selves. Kai goes under many names and act like hes smart. Also threatens to close account when you complain. Pathetic.
  • Nothing positive about this site.
  • Lying support.
  • Slow withdrawals and customer support.
  • Dont deposit on this site because they wont pay you your money even when nothing is holding it back, just stalling on purpose.
RichPrize Casino
Dear Kristin, thank you for your review. I have already apologised for any inconvenience you experienced earlier. As mentioned before, requesting KYC documents is a standard and mandatory procedure to ensure the security of your transactions. We’re pleased to have helped you pass the verification process and successfully process your withdrawal.

Regarding our support, the same person may handle your case through different stages, which is why you might see the same name. This is simply to provide consistent service. If you have any more questions, feel free to reach out—we're here to help!

Victoria
• hace 1 año
Here is my Review.

Summary:
Rich Price Casino is an unlicensed online casino that promises high returns but fails to deliver on its offers. My experience with this casino has been highly disappointing due to deceptive practices and poor customer service.

Details:

Unlicensed Casino
A major red flag that I overlooked was that Rich Price Casino does not hold a legitimate gaming license. This lack of regulation means there is no guarantee of fair play or security of funds. In hindsight, this should have been a deal-breaker from the start.

Misleading Offers
I was enticed by a 300% deposit offer, which seemed like a great deal. I deposited a significant amount, hoping to maximize my returns. I received a notification that the funds were deposited, but my account never showed the credited amount. This is a clear indication of deceptive practices.

Nonexistent Payment History
After noticing the missing funds, I tried to find a payment history or transaction record on the casino's website, but there was nothing available. This lack of transparency is highly concerning and suggests that the casino is deliberately hiding transaction details from players.

Unresponsive Customer Support
I contacted customer support via chat and was instructed to email their VIP support with screenshots of my deposit confirmation. Despite following their instructions, I have not received any response or resolution. This level of customer service is unacceptable and further highlights the casino's unreliability.

Privacy Concerns
Given their unlicensed status and the issues I faced, I decided not to provide any personal information to Rich Price Casino. Sharing private information with an unlicensed and seemingly fraudulent casino is a risk I'm not willing to take.

Questionable Reputation
It’s puzzling how Rich Price Casino received an 8.0 rating from Casinoguru. Compared to other licensed and verified casinos I have evaluated, this rating seems highly misleading. Players should be wary of such ratings and conduct thorough research before depositing any funds.

Conclusion:
My experience with Rich Price Casino has been a costly lesson. The casino's lack of a license, poor customer service, and deceptive practices make it a high-risk choice for any player. I strongly advise others to avoid this casino and choose a licensed and reputable alternative instead. Save yourself the hassle and potential financial loss by steering clear of Rich Price Casino.
  • Visual design
  • Misleading Offers
  • Nonexistent Payment History
  • Unresponsive Customer Support
  • Questionable Privacy Concerns
  • Questionable Reputation
RichPrize Casino
Dear Petitgamer,

Thank you for your review. My name is Victoria, and I am the Senior VIP Account Manager at RichPrize and I wanted to address your concerns personally. I have tried to reach you directly via email but haven't heard back.

I understand how frustrating it must have been to not see your deposit credited to your account immediately. Upon investigating, I can see that your deposit did eventually clear, but there was an unfortunate delay. While this is not a common occurrence, it does happen occasionally due to technical issues between banks and payment providers. I assure you that we are continuously working to resolve these issues with our payment partners. In 100% of cases, the funds do appear, though sometimes with a delay. I apologise for any anxiety this may have caused you.

You should be able to see your transaction history under "Balance History" in your profile. It appears your deposit didn't reflect immediately, which is why it didn’t show up in your history at the time. This should have been explained by our customer support team.

I apologise for the lack of response from our support team. This is not the service we aim to provide. During the delay, customer support should have reassured you and offered complimentary free spins or a bonus. I regret that you were directed to VIP support without proper follow-up.

I want to assure you that none of these issues were intentional. We strive to provide the best experience for our players. As an apology, I would like to offer you some complimentary free spins or a special bonus. Please let me know if you are open to this, either via email or WhatsApp. If you use live chat, mention that your message is for Victoria, so it can be passed directly to me.

Thank you for bringing these issues to our attention. I am here to ensure your concerns are addressed promptly and to improve your experience with us.

Best regards,

Victoria
• hace 1 año
Probé el casino porque vi una buena reseña del gurú del casino y los bonos fueron extraordinarios en este casino.
Mi experiencia hasta ahora ha sido positiva, hice mi primer depósito de 300€ y aproveché el bono del 300%. Leí las condiciones del bono, las seguí exactamente y obtuve 2500 €.
Hice mi primer retiro de 500 € y tardé solo 1 día hábil en completarse.
De momento mi valoración es positiva, aún quedan otros 2000€ por canjear. A ver si el casino seguirá siendo tan correcto como hasta ahora.
Te recomiendo que aproveches el bono, es muy alentador y el rollover no es tan alto.
  • Soporte al cliente
  • Bono de bienvenida
  • Rápido para retirar
  • Se aceptan retiros de Skriil
  • Límite de retiro bajo
RichPrize Casino
Hi C 😉,

Thank you for sharing your positive experience with us! We're delighted to hear that you found our casino through a good review and that our bonuses exceeded your expectations.

It's fantastic to hear that you took advantage of our 300% bonus offer and successfully met the bonus conditions, resulting in a substantial win! Congrats!
We appreciate your recommendation to others to take advantage of our bonuses, and we're committed to maintaining our high standards of fairness and efficiency.

If you have any further feedback or questions as you continue your gaming experience with us, please don't hesitate to reach out. We're here to ensure that your time with us remains enjoyable and rewarding.

Best regards,
Victoria
• hace 1 año
Me gustaría actualizar mi reseña, ya que creo que es justo reconocer que tuve una experiencia positiva en el casino Rich Prize. Decidí probarlo debido a una de las mejores ofertas de bonificación y los requisitos de apuesta más bajos. Además, me impresionó la variedad de juegos disponibles. Para mi sorpresa, gané con mi primer depósito.

Sin embargo, encontré algunos contratiempos al solicitar un retiro y verificar mi cuenta. Después de comunicarme con el equipo de soporte a través de WhatsApp, me alegró ver que estaban dedicados a resolver mis problemas. Al final todo se resolvió satisfactoriamente y mis ganancias se pagaron correctamente. Agradezco al equipo por su servicio al cliente. El problema se resolvió exitosamente, gracias nuevamente."
  • deposito rapido
  • buena oferta de bienvenida
  • vuelco bajo
  • contacto whatsapp
  • muchos buenos juegos
  • verificación que requiere mucho tiempo
  • el retiro lleva tiempo pero paga
  • Cuenta de WhatsApp entre las 9 am y las 8 pm Brasil
  • solicitar más datos incluso después de la verificación
  • No hay moneda BRL
RichPrize Casino
Hi Marcio,

I wanted to express my gratitude for taking the time to update your review of Rich Prize casino. We're thrilled to hear that your overall experience with us turned out positively.

We're glad that you found our bonus offers and wagering requirements appealing, and we're delighted that you enjoyed the variety of games we offer. It's fantastic to hear that you even managed to secure a win on your first deposit!

We sincerely apologise for any setbacks you encountered during the withdrawal and account verification process. Customer satisfaction is our top priority, and we're grateful for your patience and understanding.

Thank you once again for updating your review and for choosing Rich Prize casino. We look forward to providing you with more enjoyable experiences in the future. And you always can reach out to me directly)

Victoria
• hace 1 año
HOW THIS CASINO have 8 rating here, for maybe 20th time i see completely scammy casinos here with high rating!!!
I will leave casinoGuru and all other websites for reviews, because they make the worst casinos, to look good and i been scammed many many times, i never withdraw in casino like this!
They hold my money, ban me from chat, delay my verification, i dont see also any license attacked to this SCAMsino, i can see slots are fake, they dont pay providers, they are joke!
  • They love to ban customers from chat
  • They love to scam you
  • They never send you money, never!!!
RichPrize Casino
Hi,

We appreciate you taking the time to share your feedback, and we're sorry to hear about your negative experience.

Upon reviewing your account, I can see that you've made two deposits, each time receiving a bonus of 300% and 150% respectively. However, there has been no withdrawal request submitted by you thus far.

Regarding your ban from chat, it's important to clarify that we have strict guidelines in place to ensure a respectful and enjoyable experience for all our players. Inappropriate language or behaviour is not tolerated on our platform, and as a result, necessary actions are taken to maintain a positive environment for everyone involved.

Thank you for bringing this to our attention.

Best regards,
Victoria
• hace 2 años
Richprize Casino was a nightmare. Their customer support is painfully slow and often unresponsive. Withdrawals take forever, and the game selection is extremely limited. My withdrawal, requested on 30/11/2023, is still pending. Avoid this casino like the plague!
  • nothing
  • the casino is negative all over
RichPrize Casino
Thank you for sharing your concerns, and I genuinely apologise for the delays you've experienced. To expedite the withdrawal process, completion of the verification and KYC steps is essential. We appreciate your cooperation in providing the necessary documents.

I want to assure you that your documents have been submitted, and your withdrawal request has been forwarded to our accounts team. I'll personally follow up to expedite the processing in the next few days.

Thank you for your understanding, and if you have any further questions or need assistance, feel free to reach out directly.

Best,
Victoria
• hace 2 años
Manténgase alejado de este casino. Gané hace 8 días 310€, pedí alivio y a los 7 días me sacaron 155€ de los 310€. Hablé con el servicio para preguntar por qué sucedió esto y me dijeron que se quedaron con la mitad del dinero en caso de que quisiera volver a colocarlo en la cuenta del juego y jugarlo y darme un bono del 50%. Sin informarme y sin mi aprobación. Todavía estoy hablando con atención al cliente y me dicen que espere porque aún no han tenido noticias del departamento de finanzas. Ayer por la tarde el gerente vip me envió un correo electrónico para pedir perdón por todo esto. Ella me dijo que necesitaba enviarle un correo electrónico, pero le envío un correo electrónico y me dice que no se encontró la dirección. Manténgase alejado de este casino por favor todavía no me han pagado la otra mitad.
  • Prima
  • Me retuvieron la mitad de mis ganancias sin informarme y sin darles mi aprobación.
  • Atención al cliente sigue diciendo lo mismo, que hablaron con el departamento de finanzas pero el departamento no contesta
RichPrize Casino
Dear Kouratzina,

We appreciate your feedback and apologise for any inconvenience you've experienced. Our withdrawal process involves thorough procedures to ensure the safety and security of both our players and the platform. We understand your concerns regarding the delay in your withdrawal, and we acknowledge that the initial withdrawal may take some time.

We apologise for any miscommunication regarding the partial withdrawal and bonus offer. We take your feedback seriously and will review our communication protocols to avoid such situations in the future.

If you have any further concerns or queries, please don't hesitate to reach out to our customer service team. We value your patronage and are committed to improving our services based on your feedback.

Best regards,
Victoria
• hace 2 años
I really love this casino! I got to win and get my money for about a week because they need to verify my account because of my cards. I am playing since August and so far there is no problem aside from I thought I was locked out because I forgot my password but their chat support helped me. I can't say that this casino is perfect as I am still new but I wish I won't experience the hassle from the other casino I had before. I will surely put my comment here once this casino give me some trouble but now, I am really happy.
  • Support is okay
  • nothing yet
RichPrize Casino
Hey Sergio, thanks a ton for your kind words! We're thrilled to hear about your positive experience, and we appreciate your understanding during the verification process. If you ever need assistance or have more feedback, we're here for you. Here's to continued happy gaming!

Best, Victoria
• hace 2 años
I experienced delayed with getting my win, but I felt confident because vip team was always there to reassure me that I will get it.
I have win in this casino more than in any other ones so I really wait. They have my favorite game and I am always happy to get bonuses from cashback and what they called loyalty bonus.
  • Bonuses are getting better
  • Support for VIP are really awesome
  • So far, I am good now. Hoping not to have any in the future. I will update here if I have some!
RichPrize Casino
Hey Cindy, thanks for sharing your experience! We appreciate your patience during the delay, and we're glad our VIP team could reassure you. We're thrilled you've had success with us and enjoy the bonuses. If you ever need assistance or have more feedback, feel free to reach out. Happy gaming!
• hace 2 años
Hello, I deposited €60 here about 3 weeks ago and received the 300% bonus.
First and foremost, I have to say that the bonus offer is unbeatable. You get a 300% bonus with 7x wager and no max cashout, I implemented the bonus and was able to successfully withdraw €900.

Only when it comes to a payout do they take they time and pay everything out in steps. So now I have to wait 3 weeks for €900. The communication between the casino wasn't the best The game selection isn't that good, for example at relax gaming they only have 4 games from the provider which is very strange.

I can't say whether the games are original or fake
However, some providers are missing, such as Hacksaw & Nolimit
In the end I still got the money, you are welcome to test the casino. But don't expect a quick payout
  • Clean site
  • Huge Welcome Bonus
  • 3 weeks for 900€ payout [Far too long]
  • Few providers
RichPrize Casino
Thank you for taking the time to share your experience with us, and we appreciate your feedback.

We're delighted to hear that you found our bonus offer unbeatable and were able to successfully withdraw €900. However, we sincerely apologise for any inconvenience caused by payout process, and we understand your frustration with the wait time.

Regarding the communication and game selection concerns, we take your feedback seriously and are actively working on improving these aspects of our service. We aim to enhance our communication channels and expand our game offerings to provide a more enjoyable experience for our players.

Your comments about missing providers are duly noted.

We genuinely value your input and appreciate your patience during the payout process. We strive to improve and provide a more seamless experience for our players.

Thank you for giving our casino a try, and we hope to have the opportunity to serve you even better in the future.
• hace 2 años
I have been playin here for a year now and their loyalty program is really great! There are bonuses, challenges to get free spins. Sometimes, I win sometimes I don't haha but okay as they post everyday about bonuses on groups on social media. Although sometimes questions on challenges are tricky. Also, their managers on program are replying. Hopefully there will be more bonuses so I can be more motivated. Hoping to have more games too and application on mobile for iPhone users. I can only play candy game on application. My friend who has android has the application of casino app. I can't see app for iphone except the candy game.
  • Loyalty program is great
  • only candy game on iphone
RichPrize Casino
Thank you for being a loyal player for the past year! We're thrilled to hear that you appreciate our loyalty program, bonuses, and challenges. Your feedback is invaluable.

We're constantly working to improve, and your comments about challenging questions, game variety, and an iPhone app are duly noted. We're actively exploring ways to enhance your experience, including expanding the game selection and developing a dedicated iPhone app.

We appreciate your suggestions and look forward to providing you with even more exciting bonuses in the future. If you have any further feedback or questions, feel free to reach out. Happy gaming!
• hace 2 años
One of the WORST casinos you can play on. STAY AWAY AND PLAY ELSEWHERE!!!!!!!
I can't think of a single positive from this casino vs the competitors out there.
Expect to wait ~2 weeks for KYC/withdraw.
I'll leave additional information in the pros/cons
  • Really none to be thought of
  • Live support unresponsive/doesn't work half the time, rude
  • Longest wait I've had for withdrawal
  • Promos don't work, live support doesn't have power to fix (or too lazy)
  • Promised 24h response, nothing in 3+ days usually
  • Site is buggy and laggy
RichPrize Casino
We're genuinely sorry to hear about your negative experience. Your feedback is important, and we apologise for any inconvenience caused. We understand your frustration with the KYC and withdrawal process.

We're committed to improving our services, and we appreciate your input. Thank you for bringing this to our attention.
• hace 2 años
I like this casino só Mutch. I played a lot át the past.the support team is só good,they allways help me if I have any problem. I can prefer it..
  • Fast withdraw time
  • Good support
RichPrize Casino
We appreciate your kind words! We're thrilled to hear that you enjoy the theme and games of our casino and have had positive interactions with our polite and helpful customer support team. Your recommendation is greatly valued, and we're here to provide you with more enjoyable experiences in the future. Thank you for choosing us!
• hace 2 años
Man, getting a welcome bonus on all three deposits is pretty awesome. Plus, when I downloaded the app, they tossed in a bonus and free spins. So far, so good, folks! Definitely worth a shot
  • bonuses are good so far
  • customer support are great
  • none so far but I will edit if I will have bad experience
RichPrize Casino
We're thrilled to have received your positive review. Your feedback is greatly appreciated and fuels our commitment to excellence. Thanks for choosing us!
• hace 2 años
Welcome bonus was great! I got 300% on my deposits and I got cashback yesterday.
Julia from rich team reached out and invited to join Facebook group and I won free spins in casino quiz. I mean so far so good
  • Welcome Bonus superb
  • I hope there will be more games will be added
RichPrize Casino
Thank you for your awesome review! We're thrilled to hear you're enjoying our welcome bonus and cashback.
Julia and the entire RichPrize team are dedicated to making your experience top-notch. Stay tuned for more fun and rewards!
• hace 2 años
I have made two withdrawals from this casino, both times were for larger amounts. It is true that you have to wait a little longer than in an average casino, but my winnings arrived both times. I was worried that I wouldn't get it, but it was unnecessary. The 300% bonus with 3x wagering can be quite a good opportunity even with a small deposit. Customer service is sometimes unreachable, but basically they are nice and helpful. So whoever plays in this casino, expect that the payout is a little slower. I wasn't scammed!
  • Great 300% bonus
  • Fast KYC
  • Slow withdrawal
RichPrize Casino
Thank you for sharing your feedback with us! We're glad to hear that you received your winnings, even though it took a bit longer than expected. Our 300% bonus with 3x wagering does indeed offer a good opportunity for players, especially with a small deposit. We apologize for any inconvenience you may have experienced with our customer service being occasionally unreachable, but we're pleased to hear that when you did reach them, they were helpful and accommodating. Rest assured, we take your concerns seriously and will continue to work on improving our services. We appreciate your trust in our casino, and we're here to provide you with a safe and enjoyable gaming experience. If you have any further comments or suggestions, please feel free to share them with us. Happy gaming!
Victoria
• hace 2 años
Best loyalty program! I got a loyalty manager when I signed up and got helped out with withdrawals etc. Its a good site if you wanna play much :)
  • Good for big players
  • Selection of slots
  • Loyaltyprogram
  • Missing some of my fav providers
RichPrize Casino
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our loyalty program and the assistance you've received from your loyalty manager. We're here to make your gaming experience as enjoyable as possible. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy gaming! 🎉🎮
• hace 2 años
I'm happy with your casino I like to play with you you have lots of bonuses lots of promotions
I have one reservation only for paying out the winnings on VISTA CARD, it happened that she waited a long time
  • A lot of promotions
  • No have problem
RichPrize Casino
We're thrilled to hear that you're happy with our casino and enjoy playing with us. We take your feedback seriously, and we're glad you appreciate our bonuses and promotions. We apologise for any delay you experienced with payout. We're constantly working to improve our services, including payment processing times, and we'll do our best to ensure a smoother and more efficient experience in the future. Thank you for being a valued player, and we look forward to providing you with even better experiences ahead! 🎉🃏💰
• hace 2 años
I'm honestly surprised to see some people's reviews because I had a blast with this casino, hence I actually wanted write a review to recommend this site. Choice of slots is great, but the bonuses omg every week there is a promo, if you are lucky enough to get to VIP list you got welcome bonus, Saturday bonus, special bonus, literally I can't say anything negative about getting bonuses here. Don't take me wrong I had some hiccups throughout my play but as soon as I was assigned to Victoria she helped me enormously every step, I was kept updated and we laughed a lot, she made me feel at ease and I wanted to thank her for her professionalism and support. Guys give it another go with this site, they are actually not bad at all.
  • Excellent choice of slots
  • great bonuses and special offers
  • VIP manager support
  • crypto available
  • vpn friendly
RichPrize Casino
Thank you! We'll do our best to entertain you and make your experience more at enjoyable
• hace 2 años
They do accept registrations from forbidden countries, in their T&C is stated that they will confiscate winnings from those countries, but they allow them to register. Not fair! And no replies on complaint, just an CTRL C + V thing, and that's it.
  • Don't know.
  • Dodgy operations
RichPrize Casino
Hello, I am Julian, RichPrize representative. Can you please clarify more regarding your claim? We are not operating in any restricted territories, so wanted to understand if you can shed more light on the issue, with proof, and/or examples?
Please email me at [email protected], so I could help mitigate your concern.
Looking forward to a note from you!
• hace 2 años
I won but today is April 8th. I put in my withdrawal request in March I've been fully fully verified for over 5 days and they still have not paid me. I received an email from them five days ago that said I have been fully verified and they claim to take 3 days to process it's been over 5 days now and they are feeding me a bunch of nonsense I'm not sure if I'm ever going to get paid I do not recommend this casino
RichPrize Casino
Hello, I am Julian, RichPrize representative.I'm sorry to hear that you had a negative experience with your withdrawal. As a reputable casino, we strive to provide our players with a smooth and hassle-free gaming experience, and it's a pity that we fell short of your expectations in this instance.I want to assure you that we take all withdrawal concerns seriously, and we would like to offer you a unique bonus offer as a gesture of our apology for any inconvenience caused. Please email me at [email protected] with your account details so that I can personally look into the matter and provide a resolution as soon as possible. I am also available on Skype live:.cid.35a89ee316369fb1, if that's more convenient.Once again, please accept our apologies for any inconvenience caused, and we hope that you will give us the opportunity to make things right and regain your trust as a valued player.
• hace 2 años
I just signed up at RichPrize because I couldn’t miss playing with a 100% bonus. This is a good deal for any player. I’ll come back in a few days to let you know is the casino is as good as it seems.
  • The games upload fast and the withdrawals are quick. RichPrize is a good choice for players.
RichPrize Casino
now Richprize's bonuses even higher! Regularly check Loyalty program - there are lot of juicy things!
• hace 2 años
Such a great online casino won 3000 and had it in my bank acc in 3 days . Had some failures with deposit at first, but figured it out with customer support. Never had other problem as I verified my acc. once I signed up . Customer service is amaazing highly recommended this casino !!

  • Great customer support
  • Fast withdrawal
  • Awesome bonuses
  • so far none all good
RichPrize Casino
Thank you for sharing your fantastic experience with us! We're delighted to hear that you had a smooth withdrawal process and received exceptional support from our customer service team. Your recommendation means a lot to us. If you ever decide to play with us again or have any questions, our amazing customer service team will be here to assist you. Happy gaming, and congratulations on your win! 🎉💰
• hace 3 años
No license.
Fake information was sent to the license request.
Most slots are not licensed copies.
  • No license.
RichPrize Casino
Your input is valuable to us, and we will work to address your concerns and continue to improve our services. Thank you for bringing this to our attention.
• hace 3 años
Fake license. Don’t play here find the license casino. Very slow live support. Don’t ever play here their license is fake. If you ask them anything live support stalling.
  • Lots of games
  • Fake license
  • If you win you might get paid unsure
  • Rtp is unknown
  • Poor customer support
  • Fake games
  • Fake owner
  • Don’t play here
  • Deserved zero stars
RichPrize Casino
We apologise for any inconvenience you've faced with our live support, and we will address this issue to ensure more prompt and effective assistance in the future. Your feedback is essential for our improvement, and we regret that we did not meet your expectations. Thank you for bringing this to our attention.
Índice de seguridad

Explicación del índice de seguridad de RichPrize Casino

Echa un vistazo a la explicación de los factores que tenemos en cuenta a la hora de calcular el índice de seguridad de RichPrize Casino. El índice de seguridad es la principal valoración que utilizamos para describir la fiabilidad, la imparcialidad y la calidad de todos los casinos online de nuestra base de datos.

Índice seguridad:Superior a la media6.8/10
Casino mediano, según nuestra investigación y cálculos
Consideramos que las Condiciones de Uso del casino son justas
No aparece en ninguna lista negra de casinos relevante
Valor medio de ganancias retenidas en quejas de jugadores en comparación con el tamaño del casino
También hemos tenido en cuenta otros factores que han tenido un ligero impacto negativo en el índice de seguridad del casino
El índice de seguridad de este casino se ha calculado a partir de nuestro análisis y de los datos recopilados por nuestro equipo de reseñas de casinos. Más información sobre nuestra metodología para elaborar reseñas

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