Rooli Casino - El jugador no puede retirarse.

I deposited 100 euros plus 30 in winnings

But I can no longer find the app to withdraw the money, moreover, the same thing happened with Plinko... I was playing auto roulette

Ho depositato 100 euro più 30 la vincita

Ma non non ritrovo più l'app per ritirare i soldi tra l'altro mi è successo anche con plinko...ho giocato ad auto roulette

Dear diegoiannoni78,

Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate? Which app are you unable to locate? How do Plinko and roulette relate to this problem?

I will be waiting for your reply patiently.

Best regards,

Kristina

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

The apps on which I signed up are plinko ball plinko best and auto roulette when I open them it asks me to register again and to deposit money... and then another thing so if I were to win how do I collect the prize from Italy ... Thanks in advance

Le app sulle quali mi sono iscritto sono plinko ball plinko best e auto roulette quando le apro mi chiede di nuovo la registrazione e di depositare denaro...e poi un'altra cosa quindi se dovessi vincere come faccio a ritirare il premio dall'Italia... grazie in anticipo

Thank you very much for your reply, diegoiannoni78. Could you please post a website link to the casino where you played these games?

Dear diegoiannoni78,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.