PrincipalCasinos onlineReseña de CasinoMax
Reseña de CasinoMax
Acepta jugadores de Virginia
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Métodos de pago
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  • VISA
  • Mastercard
  • Diners Club
  • American Express
  • Bitcoin (BTC)
  • Transferencia bancaria
  • Check (Cheque)
  • Bank wire
Límites de reintegro
 por mes
16.000 $
 a la semana
4.000 $
Entertainment Software Group N.V.
2017
> 1.000.000 $
  • Comoras (Anjouan Gaming)
Información generalBonos2Reseñas de usuarios133Índice de seguridadOpinión1Métodos de pago14
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Reseña de CasinoMax

Hemos analizado minuciosamente CasinoMax y le hemos dado un índice seguridad alto, lo que significa que es un casino excelente. En nuestra reseña, hemos tenido en cuenta las quejas de los jugadores, los ingresos estimados, la licencia, la autenticidad de los juegos, la calidad del servicio de atención al cliente, los términos y condiciones, los límites de ganancia y de reintegro, y otros factores. Como CasinoMax está relacionado con otros casinos online que aparecen a continuación, su valoración también se ve influida por la de estos. Lee la reseña y las opiniones que encontrarás a continuación y descubre si este casino es seguro y confiable.

Según la investigación y los cálculos que hemos realizado, CasinoMax es un casino online grande, con ingresos elevados y un gran número de jugadores. Los ingresos del casino son un factor importante ya que los casinos más grandes no deberían tener problemas para hacer frente a premios cuantiosos, mientras que los más pequeños podrían tener dificultades si te embolsas un premio muy grande.

No hemos encontrado quejas de este casino, pero tenemos una queja sobre un casino del mismo grupo en nuestra base de datos. Debido a esta queja, le hemos dado 720 puntos negros a este casino. Encontrarás más información sobre la queja y los puntos negros en la sección «Índice de seguridad» de esta reseña.

Basándonos en toda la información de esta reseña, podemos afirmar sin temor a equivocarnos que CasinoMax es un casino online muy bueno. Puedes tener la certeza de que recibirás un buen trato y disfrutarás de una experiencia agradable si te decantas por él.

Bonos

Métodos de pago

Métodos de pago
Mostrar todos (14)
  • VISA
  • Mastercard
  • Diners Club
  • American Express
  • Bitcoin (BTC)
  • Transferencia bancaria
  • Check (Cheque)
  • Bank wire
Límites de reintegro
 por mes
16.000 $
 a la semana
4.000 $

Juegos
Mostrar todos

Tragamonedas
Ruleta
Blackjack
Sin apuestas
Video poker
Bingo
Baccarat
Juegos con bote
Juegos en vivo
Sin poker
Juegos de dados
Keno
Sin rasca y gana
Sin apuestas de eSports
Juegos Crash

Opciones de idioma

Sitio web en Inglés
Atención al cliente en Inglés
Chat en vivo en Inglés

Proveedor de juegos

  • Realtime Gaming
  • Visionary iGaming (ViG)
CAPTURAS DE PANTALLA DE CASINO
casinomax_homepage_desktop
casinomax_game_gallery_desktop
casinomax_homepage_mobile
casinomax_game_gallery_mobile
casinomax_promotions_mobile

Positivos

  • Hasta el momento buena reputación, online desde 2017
  • Acepta bitcoin
  • Diseño web simple y limpio.
  • Atención telefónica al cliente disponible
  • Servicio de atención al jugador con chat en vivo 24/7

Negativos

  • A menos que se indique lo contrario, la ganancia máxima de cualquier giro individual es un múltiplo de 50,000 veces su apuesta por línea

Datos interesantes

  • Los jugadores deben tener 21 años o más.
  • Reintegro máximo de $4000 a la semana
  • Todos los depósitos deben apostarse 1 vez antes del retiro
Autor y garante: Ayberk Ayan Última actualización: 21/06/2024 ¿Hay algún dato incorrecto o falta información? Avisadme
Bonos de Casinos (2)

Bonos de CasinoMax

Consulta todos los bonos que ofrece CasinoMax, incluidas las ofertas de bonos sin depósito y los bonos de bienvenida por primer depósito.

Casino Guru

Queremos que los jugadores entiendan las apuestas.

Reseñas de usuarios (133)

Reseñas de los usuarios de CasinoMax

Aquí podrás compartir tu experiencia de juego en CasinoMax. Lee las opiniones de los otros jugadores o escribe tu propia reseña para informar a los demás de los aspectos positivos y negativos de este casino, basados en tu experiencia personal.

Valoración de los usuarios:
Buena

Reseñado por 133 usuarios

Muy positivaPositivaNeutraNegativaMuy negativa

¿Has jugado en este casino?

Escribir una reseña

Casino Guru

Queremos que los jugadores entiendan las apuestas.

• hace 7 meses
The management at this casino franchise did something to me that was absolutely despicable. I haven't played here for quite a long time only because of something that this casino (or their processor) did and then turned around and blamed me for it. The type of player that I am I periodically shut down accounts for cool down times. Well, there was one time in which, during one of those cool down periods where I had shut the casino account down that the casino's processor tried to charge my bank a duplicate charge that they had already charged several months prior. Well when I contacted customer service about it I was instructed that there was nothing that they could do about it. And the customer service rep said after he inquired with their cashier and that the instructions were for me to dispute the charge because it was a mistake made by their processor that had affected many hundreds of customers across the real-time gaming footprint. So I did just that as instructed. Well when I went to reopen my account I was told by their manager that I could not reopen my account because I had a charge back ...notwithstanding I had made thousands of dollars of deposits for years across all of their brands without issue and the amount that had the issue due to their processor mistake was roughly only about $35 to $75. When I explained to him that this was a mistake of their processor (THAT THEY WERE AWARE OF) and their customer service agent instructed me to do as I did and that I was only following the casino customer service instructions he simply said the decision was made and disconnected the call. And then did close all of my casino accounts across all of their sister brands. Absolutely despicable behavior and to this day I still cannot log in!
  • Management did something despicable to me!
CasinoMax
Hi John, I'm not sure of your agenda here or why you're writing this after an incident that occured FIVE YEARS AGO.

A full explanation and information was given to you in December 2019 and due to your breach of the casino terms and condition your accounts were closed with CasinoMax and throughout the group of casinos as a result.

After the time that has passed by, I feel it would be incorrect to go over this again, to avoid any contradition. CasinoGuru also closed down your complaint as there is no case to be had.
• hace 10 meses
The slots were awful, sometimes they hanging, also could not get a single hit on thousands of dollars plaid through. Such a joke that any reputable site would recommend them as legit. Also they have terrible CS.
  • Tight slots
  • Unfair
  • Terrible customer service
  • Awful
CasinoMax
Hi Timmy231, I'm sorry that we've not lived up to your expectations on this occasion. I will pass on your comments and look for any training that can be implemented following your comments about terrible customer service, this is not our usual kind of review.
• hace 11 meses
Decent bonuses and chat, deposited a few times, but no luck at all. Can't comment on withdrawal, since my luck here apparently is terrible. 212.00 and not one time hitting free spins bonus.
CasinoMax
Hi cdfrance1, thanks for your comments. I've looked at your account and see that you've deposited $170, played 1,060 spins on verious slots and made a total of $1,707.68 in bets. There is also a total of $553.20 in deposit coupons and free spins claimed. So it does look like you've had some wins, maybe not the big one that we've all dreamed about, but they're happening for you and we're sure your time will come for the dream hit!
• hace 11 meses
I have been waiting for over two weeks for any cash out. Now I'm being completely ignored.
  • Won't talk to me at all
CasinoMax
Hi coachnaig33, more than happy to look into this for you. However your email is not showing up in our casino database? Please feel free to contact our 24/7 live chat and one of our agents will be available to help get to the bottom of your issue. Without a username or valid email, there is little that I can do to help.
• hace 11 meses
Verification was thorough but in the end staff was very helpful & available to walk me through the entire process from winning to verification, then cashout. CasinoMax & sister sites (spinfinity, slotsninja, cryptoreels & Roaring 21) are hands down your safest place to put your money & they have earned the extremely high saftey rating they boast on just about every casino forum that does reviews. 9/10 they are the real deal
  • Helpful staff
  • User friendly platform
  • Great welcome bonuses
  • Reasonably quick crypto payouts
  • Kyc took longer than expected
  • Be sure to fully verify account before depositing
CasinoMax
Thanks nikkod1244, that's exactly the right kind of experience we're going for, especially for new players joining our brands. KYC is a faff, we know this too, however it's part of the process and we thank you for your patience with that part. Good luck and enjoy our brands.

P.S. Cryptoreels is not one of ours.
• hace 1 año
Horrible! Deposited multiple times in a 24hr period and not eligible for any kind of cashback at all. Never had this at any online casino. Their minimum deposit is higher than most and I won NOTHING, DO NOT WASTE YOUR MONEY OR TIME. SAME WITH CHERRY JACKPOT. Asked to speak to supervisor and Chris, whom I had on chat earlier in the day also, just so happened to be the senior on staff. I don’t think so. BS Casino!!!!
  • Nothing! Can’t think of one thing!
  • EVERYTHING
CasinoMax
HI Ehop1009, it would be great to get your username to look into your frustration here. I'm not sure it's totally accurate. If you wish to update your with your username or better, contact our 24 hour CS team and we'll look into that for you. I think there may be other factor involved here. Given the chance we can look into this further.
• hace 2 años
The money is being withdrawn just disgustingly long. I don't recommend this casino
CasinoMax
Hi, we're happy to look into this for you. Please confirm your username and I'll see what the holdup is. Usually we're very quick with withdrawals, unless there are some delays with verifying your account?
• hace 2 años
Ive played on numerous casinos - from wildcasino to ignition to bitstars and hands down - CasinoMax is the worst casino I have ever played on. This review is the same for any of its sister sites as well. (Cherry Jackpot, Spinfinity, etc)

Lets first start with bonus terms. Every bonus they offer is designed on take your money. Many better casinos will offer a bonus in the way of an actual bonus. Where you can cancel it, or where its a seperate balance from your deposit. Casinomax on the other hand combines your deposit with your bonus, locks it and forces you to rollover the combined amount. Also they have no leniency. I accidentally did a few spins of $12 while completeing an extremely lucky run and after trying to withdraw, they denied it because the rules state the max bet is $10. The example I gave is my fault at the end, so I cant give to much hate - but the bonus rules are ridiculous none the less

Customer service is horrible. Games lag and glitch and customer service does nothing about it. Ive hit a retrigger on a bonus game that didnt pay out 3 different time. I tried talking to CS and was told they dont see it - but cant show me.

Withdraws take forever, KYC takes forever and they do everything in their power to delay your withdraw so you will gamble and lose it.

Please do not play on this casino. They are the worst by far
CasinoMax
Hi hiimmichaelminor, I understand you've had a negative experience with a game where you think you've won and this has been escalated to RTG for checking. If it turns out there was a glitch you will of course be compensated correctly for that. However, on the game logs there is nothing that suggests a win occurred.

The complaint you opened with CasinoGuru went unanswered and was subsequently closed due to lack of information on your part. As for the comment about customer service being horrible, I assume this came from your frustration at that time?

Our KYC is very straightforward, photo ID and recent proof of address and all is complete. Withdrawals take between 2 and 5 days as we quote onsite, usually quicker and as long as your KYC docs check out.
• hace 2 años
I will give this place a 2 star rating. I always give place the benefit of a doubt. Signed up and made a deposit of 50.00 with the match bonus of course. A little over 1$ a spin. And caught ONE bonus feature. As a new customer, you would think they would want you to at least be on the positive side. I would tread carefully for those who decides to play here
• hace 2 años
Bonuses work like how I can search games by wheels
• hace 2 años
I won recently and am just a little disappointed in how long it is taking to get paid. I won on 4/9/22 and was just notified that my check will be arriving 4/23/22 via Fedex.

I did have to verify and I think that took longer than expected. All in all, it has not been a bad experience.

It is an RTG provider so the game selection is limited to RTG.

I did have the opportunity to use the live chat function a number of times and they were quick and courteous.

They have very limited withdrawal methods. I would have liked to have made a Bitcoin withdrawal but they only offer wire transfers or courier checks (U.S resident). Since my credit union does not have a SWIFT number, I had to use the check method. (I now have to wait for a two-week hold at my credit union because it is an international check and that is their policy.

So, from the date I won (4/9/22) until I actually have access to the funds on 5/4/22, is quite a while. But hey, I am just grateful that they pay out.

All in all, not a bad experience.
  • live chat, bonuses, reliable website
  • Needs more withdrawal options
CasinoMax
Hi Jaxson59, congrats on your win. I wanted to confirm that we do offer Bitcoin as a withdrawal optoin, this would have been a quicker process for you. Maybe try that on your next win with us. :)
• hace 2 años
There has been a issue everytime I’ve won. I requested a withdrawal and they are requesting I verify cards I’ve already verified. I haven’t used the cards in months due to having all new cards. And they are giving me every excuse in the world as to why I haven’t been paid. And the card I used for deposit has been verified.
  • Horrible company. Don’t play here
CasinoMax
HiMsebony4279, sorry to hear this. I'd like to look into your case as this doesn't sound like us at all. Please provide me with a username so I can help you further. I checked using your name here but that didn't show any matches. Thanks in advance.

** Found player account. I see that all has already been set for withdrawal by check for $299. That'll be sent this week.
• hace 2 años
I used a coupon NEW222 with a small deposit, the playthrough was about $4,600. I have cleared that as of yesterday and I am still playing. I have not requested a withdrawal, so I cannot comment on that, but the games are definitely fair.
  • Good bonuses
  • Winnable games
• hace 3 años
Well I really enjoyed playing on their site, and I won $600. I was SUPPOSE to have the money in my account by last night ( the latest) and sure enough it’s NOT in my account. It’s been over 10 days and over 5 business days. I will change my rating IF and WHEN I get my $$$. How does a site with sooooo many sister sites not be able to pay out???? I will also write a formal complaint. It’s messed up.... they take your money ASAP but when it comes to paying out, so far it’s been a horrible experience and left an awful taste in my mouth! Shame on you casinomax.com
  • Haven’t received my winnings
CasinoMax
Hi Tenten, I wanted to jump on quickly as CasinoMax is a brand that we represent. I've looked into this case for you and the reason for the delay is that that bank finally returned your withdrawal with the following reason...Reason: beneficiary name mismatchIt would seem that your bank account is in a different name as your casino account or there is a typo somewhere which could cause this. All details for the withdrawal are provided by the player, so this should be confirmed with the casino before they send again.The withdrawal has been added back to your account and a message has been sent to you. This amount is also sat in pending state as I type this, ready for cashing out once again but this time to a similar but not the same bank account number.

It would be great if you can update your review in light of the reason for the delay in you receiving your money.
Índice de seguridad

Explicación del índice de seguridad de CasinoMax

Echa un vistazo a la explicación de los factores que tenemos en cuenta a la hora de calcular el índice de seguridad de CasinoMax. El índice de seguridad es la principal valoración que utilizamos para describir la fiabilidad, la imparcialidad y la calidad de todos los casinos online de nuestra base de datos.

Índice seguridad:Alto8.9/10
Casino mediano, según nuestra investigación y cálculos
Consideramos que las Condiciones de Uso del casino son justas
No aparece en ninguna lista negra de casinos relevante
Importe bajo de ganancias retenidas en quejas de los jugadores en comparación con el tamaño del casino
También hemos tenido en cuenta otros factores que han tenido un impacto neutro en el índice de seguridad del casino
El índice de seguridad de este casino se ha calculado a partir de nuestro análisis y de los datos recopilados por nuestro equipo de reseñas de casinos. Más información sobre nuestra metodología para elaborar reseñas

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Métodos de pago

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