hace 1 año
did not give a deadline
Tema general sobre 1GoodBet Casino (página 3)
hace 1 año
Then I leave the decision up to you.
If you prefer to submit a complaint, use this link, please.
hace 1 año
¡El soporte en vivo no funciona! Excepto por un "tan pronto como haya tiempo, nos encargaremos de eso" o algo así, ¿¡hasta ahora no hubo respuesta!?
¡Entonces el dinero me fue literalmente robado en vivo frente a mis ojos!
Estaba jugando en una TRAGAMONEDA PRAGMATICA, apueste a 0.80....
Luego, de unos 77 € de crédito restante... saltó a un rango de unos 8 €... Estaba desatento, luego lo noté en algún momento, con 5,20 € de crédito detuve el SLOT!!
Miré la lista del historial del juego e hice una CAPTURA DE PANTALLA, ¡todos pueden ver con sus propios ojos que de repente poco menos de 70 € se desvanecen en el aire! ¿Qué se puede hacer en una situación así? 
Traducción automática:
hace 1 año
a while ago, part of my balance disappeared, and in my other deposit the same thing happened, I contacted the casino who said to wait a month, because it was under maintenance, a month passed, the casino is no longer working, I contacted curacao via email, where I was told that it is not possible to process it because it is no longer regulated by them, so that's it? did I lose my 942EUR?
hace 1 año
That sounds like fraud to me! 🙁
In my eyes, suggesting a month for the maintenance sounds very suspicious, I wish you had come sooner...
At this point, the casino no longer exists, which makes me worried significantly.
The only thing you have not tried so far is submitting a complaint. I do not dare to speculate about the result, however. Once the casino is closed, the management no longer exists. I'm sorry, it does not look good.
https://casino.guru/complaints/create
hace 1 año
I can't find it on the list for the complaint, but the site sometimes works, and it has this link: https://licensing.gaming-curacao.com/validator/?lh=1d167917ffe0ca65c5cb08acf315e888&rlh=c7c0701eb5c551537911945b6e7f575a, shouldn't I try something that way?
hace 1 año
I was offering you a free complaint through Casino Guru Resolution Center.
Fort that I sent you the green link. What you seem to be looking for is a complaint submitted to the licensing authority, but your link only leads to a validator - a feature that shows if the casino's license is still valid.
If I may, forget about the authority and click or tap this link:
https://casino.guru/complaints/create
It's the easiest way to get the support. Try that, please.
hace 1 año
Me quedan $883 en mi cuenta con estos estafadores. No responden a las cartas. ¡Simplemente desaparecieron junto con mis fondos!
Traducción automática:
hace 1 año
Hi, I think you're not the only one having problems in the casino. However, I noticed that the casino has been closed for some time, so it will probably be harder to get a response from them in this case, and I'm afraid it will be just as hard to resolve your issue.
Anyway, the only thing I can suggest in this situation is to file a complaint, although I don't think it will be very successful.
Do you think you can at least try, even though it may not have a happy ending ?
