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PrincipalForoCasinosTema general sobre 5Gringos Casino

Tema general sobre 5Gringos Casino

17.851 visualizaciones 86 respuestas |
hace 4 años
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hace 4 años
Si quieres hablar de cualquier tema relacionado con 5Gringos Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
hace 4 años

Boys and girls please please please don't play this game your withdrawal money is not give this website please guru casino your website remove this website is very bed

srishail898
hace 4 años

Hello, if we remove all the "bad" casinos from our selection, how could anybody know these are the best to be avoided, I wonder... What's happened to you, please?

hace 4 años

Going through the same BS with 5gringos, took almost three weeks of constant emails, uploading of Confirmation of identification and Varifications of addresses, Utility Bills just to get to the, we are pleased to inform you that your withdrawal request is currently at its final stage of process and will be paid out by our financial department as soon as possible, then a day later, I get another email saying, your account has to pass additional verification, what BS left feeling Annoyed, Disappointed and Ripped off. They can receive my deposits instantly, yet it takes 24 to 48 hours for a half asre response and a month for a Confirmation that ends up being a renag 24 hours later, Absolute SCAMMERS! That's my Honest review, 5GRINGOS gets 0/10 Rating for me.

Mzchief01
hace 4 años

Hello, it certainly does not sound good at all. It would be nice if you could write your own user reviews - we have a special page for that, so the others may see your point. You can do so here. You can submit a complaint as well if you feel like it.

hace 4 años

Please guys don't paly 5Gringos game you deposit after your account is balck me don't play please anyone

hace 3 años

Evítalo con una litera amplia, de ahí no podrás sacar dinero!!! No funciona ningún método de pago!!! Todos son corruptos y solo te hacen esperar indefinidamente. ¡Los retiros cancelados cuentan como depósitos y te obligan a darles la vuelta nuevamente! ¡Llevo un mes esperando mi pago y no puedo esperar! ¡Este sitio no debería existir y los empleados deberían estar en la cárcel!

Traducción automática:
Alladyn314
hace 3 años

I understand your anger, and I hope that your complaint will be resolved successfully. 🤞

hace 1 año

Empecé en este casino e hice un primer depósito de 50 € y todo salió bien. Intenté hacer un segundo depósito de 50 € y me dijo que se había cancelado. Lo intenté durante bastante tiempo, hasta que pedí eliminar mi cuenta. Al día siguiente me faltaban 50 € de mi tarjeta y la tarjeta estaba bloqueada debido a un malware.

Envié un mensaje a su soporte por correo electrónico, les envié una foto de quien retiró el dinero a través de mi tarjeta. Al día siguiente me enviaron de vuelta el dinero a la tarjeta.

Tenga cuidado con este casino

Traducción automática:
NikosEutuxia
hace 1 año

Hmm, I would probably contact the payment provider to find out what happened and why this situation occurred. I don't really understand these things, but if you've tried several times, couldn't it be a problem of why this situation arose ? 

Anyway, I'm glad you do not have further issues with withdrawing money and you got it. 🙂

hace 1 año

Buenos días, el 19/09/2024 realicé una solicitud de retiro desde el sitio https://5gringos6.com/it/. Me gustaría señalar que ya he realizado retiros y siempre han sido exitosos pero lamentablemente este fue cancelado y ya no se acreditó a mi saldo.

Me comuniqué con mi GERENTE VIP quien me respondió por correo electrónico lo siguiente:

"Equipo VIP (5Gringos)

21 de septiembre de 2024, 14:44 EEST

Querida Alessia

¡Gracias por contactarnos!

Lamentamos mucho el inconveniente, pero su solicitud de retiro lamentablemente ha sido cancelada debido a una actualización del Proveedor de Pago que afectó los retiros con tarjeta de crédito/débito, le pedimos disculpas por el inconveniente.

Para el futuro le sugerimos utilizar la opción de Transferencias Bancarias Nacionales, e indicar los datos bancarios asociados a la tarjeta que utilizó en nuestro Casino.

Le confirmamos que hemos enviado su informe al departamento correspondiente, ¡recibirá una respuesta por correo electrónico lo antes posible!

¡Le agradecemos de antemano su valiosa colaboración!


Mientras tanto, aprovechamos para desearle un buen día.


Cordialmente,

Equipo VIP - 5Gringos.com "


Bueno, después de numerosos correos electrónicos míos, el GERENTE VIP DESAPARECIÓ... nunca respondió a mi correo electrónico y el saldo continúa en cero y el retiro ya no existe...

Adjunto una captura de pantalla de mi solicitud de retiro si es necesario. También le proporcionaré todos los correos electrónicos que envié y a los que respondieron.

¿Puedes ayudarme por favor?

Gracias

Alessia file


Editado
Traducción automática:
alessiamavi
hace 1 año

Surely we will try to help you out with this highly unpleasant display of events.

To me, it seems this casino generally has no issue paying out players winnings because its review is great. Frankly, they still fail to support their players quite often, and the drawals have also been delayed due to similar complications for quite some time. Even though I understand they probably outsource payment services to a third-party provider, treating their customers the way not only you have described is alarming.

Kindly use this green link 👈, submit a complaint, and let our dedicated specialist inspect the matter more thoroughly.

We would also appreciate it if you kept us updated even here on the forum. Will you?

hace 10 meses

Hello

Im waiting from my withdrawal since 7 days i requested my withdrawal 17 February today is 24 February nothing as been processed i go to live chat they say every time the same thing soon as possible or nearest time or your withdrawal is in final stage.

Even they say " i will request a not to prioritise ur withdrawal " but nothing is done!

i sent email on 18 February too no one responded

Until know i see that they dint want to pay!

vitorsilvapvz
hace 10 meses

Hello!

Based on your findings, the casino pays, but the user experience is bad - delayd payments icluded.

An example:

"Waited a week so far for a withdrawal and still can’t be told if and when I will be paid"

The optimistic version? Those guys are just slow 🙁. I imagine it must be painful, but if it helps, I'd say the payout should be a matter of time. Did you spot anything unusual aside from the obvious delay?

hace 10 meses

I didnt find anything unusual just the payments are slow and the live chat , the answers are generic and templates they dont care about the customer even if i ask to speak with a supervisor they send a email to speak but no one answers.

Editado
vitorsilvapvz
hace 10 meses

Unfortunately, many times the live chat doesn't know much regarding the withdrawals, which is maybe why they are not able to give you any specific answer. It is better to contact the financial department by email, but of course it is important for them to reply to their players, and if they don't, it becomes really frustrating. I surely get your point.

But anyway, is there any update regarding your withdrawal, by any chance?

hace 10 meses

No update regarding the withdrawal they say the same thing everytime, and this time said no updates about ur withdrawal i sent a email to financial department 18 February and im still waiting for an answer!!

I already lost hope and i advise to any new and old player to don't play their!



update 26 february

withdrall still not processed!!


Editado
vitorsilvapvz
hace 10 meses

That's a shame, really. They should at least explain what the delay is caused by so you know. I believe that it is always best to communicate with players regarding this.

Well, I hope it will be soon that you'll get your money.

By the way, how long do you play at this casino? This is your first time withdrawing money from there, right?

hace 10 meses

I play sometime already i saw in my withdrawal that i one of 6 cent was accepted but big one was this

i had only this withdral

Date

06.02.2025, 01:14:39

Amount/Balance,

0.06/0.00

Transaction ID:

631417673

Transaction Type

Withdrawal

Status

Complete




update of my withdrawal nothing solved yet..

Editado
vitorsilvapvz
hace 10 meses

It is really unfortunate that our team is not able to intervene yet, but whenever the time comes and there is still no movement whatsoever, we'll do our best to get everything solved.

Just stay patient, please, even though I understand how difficult it must be.🙏

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