hace 4 meses
Thanks for the info.
Have you used the bonus as well?
Tema general sobre AmunRa Casino (página 7)
hace 4 meses
I remember once getting some 10 euros out of it and then hitting some 700 win 😀
Of course it was "fun" to know from thereon that I can get the 40 x wager through but only get 50 euros from it.
Totally not worth it.
ResponderCitar1
hace 4 meses
This casino is a joke of a site, and casino gurus complaint form isn't much better.
3 or so months ago Amunra upgraded their website and all pending sports bets before the site upgrade disappeared from my account history, the same day the upgrade was done and the site was live i went to the live chat to enquire what happened to my pending bets, and was told all the pending bets would be voided and refunded the same day. That was 3 months ago now and i still haven't received a cent.
I send them emails weekly and get on the live chat to ask for an update and all i get in return is a generic copy and paste response 'this issue has been raised with the relevant department and will be looked at as soon as possible'
And onto casino guru, I provided them the pending bets i luckily screenshot prior to amunra upgrading and also the backstory to what happened for them to try to be a mediator between myself and amunra. For them to reply back that they are going to reject the complaint.
Didn't even look into, how poor from such a reputable site
hace 4 meses
Sí, en mi caso es una completa basura. ¿Cuándo haces eso?
De 20 centavos, tal vez 1k, tal vez 1 de cada 1000 personas, y luego ni siquiera están felices por ellos, es vergonzoso, yo estaba tan feliz porque es mucho dinero para mí.
Traducción automática:
hace 4 meses
This casino is a joke of a site, and casino gurus complaint form isn't much better.
3 or so months ago Amunra upgraded their website and all pending sports bets before the site upgrade disappeared from my account history, the same day the upgrade was done and the site was live i went to the live chat to enquire what happened to my pending bets, and was told all the pending bets would be voided and refunded the same day. That was 3 months ago now and i still haven't received a cent.
I send them emails weekly and get on the live chat to ask for an update and all i get in return is a generic copy and paste response 'this issue has been raised with the relevant department and will be looked at as soon as possible'
And onto casino guru, I provided them the pending bets i luckily screenshot prior to amunra upgrading and also the backstory to what happened for them to try to be a mediator between myself and amunra. For them to reply back that they are going to reject the complaint.
Didn't even look into, how poor from such a reputable site
hace 3 meses
Well, it is because we don't deal with sports betting, you know.
Of course your complaint got rejected then. If we don't have a department for sports betting, there are no specialists on our team, and therefore we are unable to do much.
hace 4 meses
Sí, en mi caso es una completa basura. ¿Cuándo haces eso?
De 20 centavos, tal vez 1k, tal vez 1 de cada 1000 personas, y luego ni siquiera están felices por ellos, es vergonzoso, yo estaba tan feliz porque es mucho dinero para mí.
Traducción automática:
hace 3 meses
And in what state is your case now, please?
hace 3 meses
No había absolutamente ninguna consideración hacia los jugadores que gastan mucho dinero y sólo ganan algo una vez; realmente necesitaba ese dinero.
Traducción automática:
hace 3 meses
Sorry, I don't understand.
Did you lose it, or what actually happened?
I recommended filling a complaint before.
Editado
hace 3 meses
Simplemente me lo quitaron y en lugar de dejarme con 200€, me dejaron con 80€.
Traducción automática:
hace 3 meses
And did you already take those €80, though?
hace 3 meses
No me pagaron, estaba tan frustrado que lo aposté todo, pero tengo pruebas y todo.
Traducción automática:
ResponderCitar1
hace 3 meses
So now we are unable to do anything anymore, unfortunately.
Please know that if you have this kind of issue next time, or any similar one, we are here, and perhaps we could help.
hace 3 meses
Pero todavía tengo pruebas porque mira, tuve que apostar 700, gané 1k con eso, y luego, después de apostar 700, simplemente tuviste que ir tras de mí, ¿verdad?
Traducción automática:
hace 3 meses
is the account well verified? got no issues so far with payouts after the verification process.
hace 3 meses
Todo verificado
Traducción automática:
hace 3 meses
Pero todavía tengo pruebas porque mira, tuve que apostar 700, gané 1k con eso, y luego, después de apostar 700, simplemente tuviste que ir tras de mí, ¿verdad?
Traducción automática:
hace 3 meses
Unfortunately, if you have already played everything down, we are unable to do anything anymore.
hace 3 meses
I just wanna say Hi, and share that I really have a great time learning on your feedbacks, and love to share that I win too on the casinos I played 🙂
ResponderCitar1
hace 3 meses
No lo entienden. Tenía 1100 en el bono, luego 900. Luego lo aposté, y solo eran 80 en dinero real, lo cual no tiene sentido, ya que el bono solo llegó a 700, así que debería haberme quedado con 200.
Traducción automática:
hace 3 meses
I do understand that, but you need to understand that if you took the 80 they gave you, it means that you somehow agreed to that. Then you even lost it, so now there is nothing we can do.
hace 3 meses
Eso ya lo había hecho antes.
en el
Lo informé al soporte técnico, pero hábilmente lo ignoraron y a nadie le importó.
Traducción automática:
Añadir mensaje
