hace 2 meses
Including me there are 3 people who have been scammed in thousands, you think your website should be giving 8/10 rating to such scums ?
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Tema general sobre BetPlays Casino (página 6)
hace 2 meses
Jaro, no se abre ningún enlace excepto el primero pero después de haber rellenado atentamente todos los campos no hay posibilidad de enviar la denuncia, aparece un error. Sin embargo, repito: se trata de ganancias no pagadas y lamentablemente muchos hemos sido estafados. Hay que intervenir, en 2024 no se puede dejar abierta una plataforma de juego que comete delitos cometiendo hurtos y DELITOS que deberían ser castigados por la ley.
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hace 2 meses
I understand your point of view, but also know that players come here to get an idea about this or that site, if they subsequently find that it is rated 8/10 then they get scammed once they have won a considerable amount, it will not be a good experience for them..i meant by that, 8/10 does not reflect the true value of the site betplays.com I give them 00/10 and I am good with them. your rating is a trap for players, excuse me for telling you, that's why I think you have to invest in sports betting too so that your work is complete and that gives more credibility to your site, therefore casino or sports betting, money is money..
hace 2 meses
I also understand what you are saying and maybe one day we will resort to this and we will have people for sports betting as well. However, it is not a priority yet and so if people know us or go through the information, they know that we are not dealing with it.
It would certainly have added value, but it can't be done just like that, with one person's mind. I think we both get each other and hopefully, like you, other players will have a better experience than this.
hace 2 meses
Todas las plataformas de juego que evalúas ofrecen tanto la sección de casino como la sección de deportes, por lo que no estoy de acuerdo con el hecho de que solo te ocupes de quejas sobre casinos. Es ilógico, el dinero ganado es dinero ganado sin importar el modo de juego.
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hace 2 meses
Well, that's your opinion and our position on it is different. I'll say it for the last time, since we don't have people who understand sports betting how we would probably intervene in such cases. That is illogical to me. To defend a player and not even know what I'm getting into because I don't understand it. Is that logical to you?
I know that players are sad if they lose money by fraud, but you have other sites, like the ones I posted, that might be able to help you.
So I hope I have made myself clear and we don't have to go round and round about the same thing.
hace 2 meses
Jaro, no se abre ningún enlace excepto el primero pero después de haber rellenado atentamente todos los campos no hay posibilidad de enviar la denuncia, aparece un error. Sin embargo, repito: se trata de ganancias no pagadas y lamentablemente muchos hemos sido estafados. Hay que intervenir, en 2024 no se puede dejar abierta una plataforma de juego que comete delitos cometiendo hurtos y DELITOS que deberían ser castigados por la ley.
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hace 2 meses
It opened all the links for me. If you can't access any complaints and you get an error, have you contacted any support on those sites ?
Also, have you tried contacting the authority in your situation ?
hace 2 meses
Hola jamel, recurrí al agente de licencias de Curazao: complaints@gaming-curacao.com
Me respondieron, envié toda la documentación que tengo
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hace 2 meses
Hola amigo, intenta enviar un correo electrónico a: complaints@gaming-curacao.com
ellos me respondieron
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hace 2 meses
Good news, i will email them for sure yes , is it just an email or they have a website please?
hace 2 meses
Solo responden por correo electrónico amigo.
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hace 2 meses
https://www.curacao-egaming.com/public-and-players/#section-file-a-complaint
Hola jamel, encontré la autoridad directa para nuestras quejas!!!
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hace 2 meses
Including me there are 3 people who have been scammed in thousands, you think your website should be giving 8/10 rating to such scums ?
hace 2 meses
Hey there!
Not that I want to take your words lightly, but the point is that:
One complaint was rejected, because we do not deal with sports betting here. By the way, this is the reason why you can read this description:
"Explore the world's biggest source of information about online casinos
Up-to-date reviews of all online casinos, bonus database, global community, complaint help, and more."
None of the casino reviews say a word about sports betting qualities. The same goes for the Safety Index.
I'm sorry you have probably been mistaken, we deal with the wrong expectations almost daily.
The second player has not submitted a complaint about his issue at all, there has been no investigation or penalization for the casino.
Finally, your complaint was rejected as unjustified.
Meaning, according to the Fair Gambling Codex, you have not been scammed, hence the casino won't be penalized.
We lack a valid reason to change this specific casino's Safety Index in such a situation.
Sorry to hear you are disappointed, but we have to maintain our objectivity, and the present assessment will not change in the absence of evidence.
hace 2 meses
Or details in the casino review:
https://casino.guru/licensing-authorities/curacao-license-4
Gaming Curaçao (GC)
Not sure whether anyone has mentioned this email.
hace 2 meses
email sent to complaints@gaming-curacao.com , 24 hours later they replied wanting to know more details, I sent what I could, we will see what they will answer me..
hace 2 meses
did they answer
hace 2 meses
The regulators are "in" with the casino, curacao casinos are known for such behaviour, this is unfortunatley a lost cause, nobody cares. The casino is so pathetic that they even refused to return my deposit, they beggars need every dollar it seems.
hace 2 meses
The same happened to me. I complained to them, I waited nearly a month and they sided with the operator. The casino didn’t even reply on the thread
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