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Tema general sobre Candy Casino (página 2)

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hace 4 años
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blankaloviscek
hace 1 año

Hello,

I come across this rule already, the way I it many players tent to play completely for free, utilizing for instance daily and weekly free spins only. Such rules are suppossed to prevent that.

From the player's perspective though, I imagine it leaves a very bitter taste. If the casino want to restrict consecutive free bonuses, I'd say the system should prevent player from taking the fourth bonus rather than leaving the player play without any notice. Would that felt better?

But you managet to roll over even the deposit I see, that's cool!

hace 1 año

now Is done and now i know more about their policies &rules. And as you said, no one is telling that, not even support.

blankaloviscek
hace 1 año

And you also help warn others along the way. Do you know what I find extremely unconfortable in gambling these days? Keeping all the rules and limitations in mind. Some bonuses are so complicated that I just do not bother to make additional effort and skip all the promotions completely.

I hope you are much more relaxed with rules 🙂

hace 9 meses

filehi can someone maybe explain to me why this page pop up in CANDY CASINO when i want to play,why did i sign up if this is happening?.

hace 9 meses

Serious guys if this is happening why dont they warn u before hand,i mean its a total waist,i mean 1st u exited for its a new platform exiting things can happen but afterwards a total turnoff lol.

MakwaaN
hace 9 meses

According to our information, players from your country are accepted at this casino.

Does this show only when trying to play some particular game, perhaps? 🤔

hace 3 meses

BEWARE

I won 8500€ from candy casino where they only paid 800€ where there were also problems. So I took a deposit bonus where there was a win cap I wagered this amount almost 4000€ and tried to make a withdrawal and I had to wait for the documents to be approved for almost 2 weeks and I played there every day and won 8500€ in total and I made a withdrawal and I was looking forward to it and I started asking about the money and they said I would only get 800€ wow the casino took 7700€ for its own expenses I asked about this many times and the answer was to wait then came the day when I thought I would get money they announced that I would get 400€ because they have problems with payments and said it would be another 5 days before this 400€ comes. The operation of this casino is absolutely fucked up I took pictures of these conversations and withdrawals that I had made I hope someone would close down the operation of these scammers.

hace 3 meses

I won but the casino didn't pay the money and then they accepted €800 from which I only got €400 when there are problems with the payments €7700 were lost to the devil's Sahara

file
Kikke
hace 3 meses

So, to understand this whole thing better. You played with the bonus, and you successfully finished the wagering, right?

Was the money transferred from bonus money to real money balance before you continued playing with the money won from the bonus and won the 8500€?

I am asking because if you had finished the wagering and the money was in a real money balance, then you should receive the whole balance and not just the money the casino said that you are entitled to.

Please try to explain the whole matter well to us so our complaint team can understand it better and help you according to that.

hace 3 meses

Hola, la apuesta fue completamente exitosa y tenía dinero real, probablemente 600 € al principio. Intenté retirarlo, pero querían los documentos. Los presenté y jugué con este dinero durante aproximadamente dos semanas. Gané 8500 €, pero no recibí 800 €, de los cuales solo me pagaron 400 €. Puedo publicar fotos de todos los depósitos y retiros para que lo vean. Este dinero me llegó después de la apuesta para ser retirado, es decir, el dinero llegó como saldo real, con el que seguí jugando. Hice un retiro de 6500 € y otros 1500 €, dejando 500 € para jugar. Luego, el retiro fue de 800 € y perdí todo el resto, es decir, perdí 7700 €.

Editado
Traducción automática:
Romi
hace 3 meses

¿Cómo puedo enviarte fotos de estos ascensores para que sepas a qué me refiero?

Traducción automática:
Romi
hace 3 meses

Sí, el bono fue apostado con éxito y luego tuve un saldo real de 600€ con el que seguí jugando.

Traducción automática:
Kikke
hace 3 meses

I understand now.

Please know that you don't need to send any pictures here; just wait for your complaint to move forward, and whenever needed, your complaint resolver will ask you to provide those.

From your description it seems to me like there could have been some mistake made, though, but we have to wait and see how everything will unfold.

Please stay patient.

Romi
hace 3 meses

Le envié un correo electrónico a Tom, que está aquí para encargarse de estos asuntos, y le envié una captura de pantalla. Creo que realmente hicieron trampa y se llevaron el dinero a su propia cuenta.

Traducción automática:
Kikke
hace 3 meses

Let's try not to make any assumptions yet, please. What do you say?

Our complaint team will investigate it thoroughly, and hopefully soon we'll learn more.

hace 3 meses

No quisiera ser negativo si hubiera perdido esta cantidad. El casino estaría contento, pero ahora gané, así que este es el dinero gratis que podría haber retirado. Seguí jugando y gané. El casino calculó que solo recibiría 800 €; ese dinero es mucho.

Editado
Traducción automática:
Kikke
hace 3 meses

It is not that easy, you know. The gameplay has to be checked, and also how the money appears in the casino account. If they have it well set up or it is confusing, then also they mess up.

You know what I mean?

Let's see how it will go.

hace 3 meses

Lo que me sorprende es que el saldo se podía retirar o usar libremente. Logré jugar durante dos semanas antes de que se aprobaran todos los depósitos, luego retiré 8000 €, recibí 800 € y dejé 500 € para el juego, y todo el dinero desapareció sin dejar rastro.

Traducción automática:
Kikke
hace 3 meses

So, do I understand correctly that the money was already in the real money balance?

Romi
hace 3 meses

Traducción automática:
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