Well. It makes me laugh. I'm sorry, but this is really funny until you realize this may actually happen...
Lack of professionalism, maybe? I have no clue.
I know it sounds dumb, but still, did you try the suggested email? God, this is weird.
UPDATE
I tried withdrawing with BTC and it worked. I have my winnings. Will only use BTC from now on.
That's a good point; thanks for that.
Now that I'm thinking of it, aren't cryptocurrencies restricted in Canada? It's an honest question because I'm not familiar with all those differences between provinces. If this is a dumb question, please don't mind. 🙂
I emailed them a few times. They are not helping me at all. Now they declined my withdraw.
You know what?
I think that submitting the complaint won't hurt. At least the casino gets something to think about... If you like the idea, just use this link and follow a few easy steps.
Since it is completely free, I'd give it a shot.
They actually paid me. 🙂
Well, that's excellent news. I'm always very happy when I can write down a situation where a player got his winnings because it creates a more positive feeling. 🎉☘️😊
However, how long did it take to get your wins ? What method did you use to withdraw ?
It took a couple of days. I had to send my ID twice because they claimed my photo was too blurry.
I used my Atomic crypto wallet for the withdrawal. I just started using Litecoin opposed to Bitcoin as the fees are much lower.
So as long as it's only been a couple of days I think it's fine. I'm glad you managed to sort it all out successfully in the end.
As for the fees, how do they compare to Bitcoin ? 🙂
So far, the fees have been around $1.00 or less.
I just join Casino extreme for week didn't win yet..but win up 400 and could cash out but didn't and loss...was thinking in my was day win I will have problems with them so played stupid and kinda purposely loss it..im 150 so far ..but heard they heard fast payout good with payout and same RTgame..onl backup casino..if extreme is is good with payout I might play more on there casino.. don't know yet..cross fingers..reason why cause sometimes the wait for sloto cash withdraw is a little long for any withdraw options..and will not touch deposit or comp points before done with being process and is done for payment..so won't any issues and set up by them..hope casino extreme is good..
I do hope too. Will be here for another part. 👍
Funny experience i had in the past, i had deposited 40$ and won 150$ when i wagered all the bonus and try to withdrawal they charged me 38$US dollars from my funds, they said that they policy its mandatory to charge the amount equivalent to the bonus awarded, regardless they were wagered or not. After i withdraw the difference there were the 38$ in the account and a few hours later that amount vanished from the account .
Weird huh?
Well from that i learned to not take bonus there and only play no more than 20$ from time to time.
So that's a pretty high fee and I wouldn't say it's that adequate to the withdrawal, that is, if you wanted to withdraw $150. I think you did the right thing if it's inconvenient for you and you stopped playing with bonuses here. But if a similar situation ever arises, be sure to let me know sooner.
Nevertheless, what method did you use to withdraw ?
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