ForoCasinosTema general sobre Fonbet Casino

Tema general sobre Fonbet Casino

hace 1 año de Jtsouk2468
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hace 1 año
Si quieres hablar de cualquier tema relacionado con Fonbet Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
hace 1 año

lo peor que existe en los casinos de distancia solo come ladrones

Traducción automática:
Jtsouk2468
hace 1 año

Hello Jtsouk2468,

Shall I ask you for more details? What is your personal experience with this casino? I looked at the casino rating on the casino's page and it doesn't look too bad, but we'd love to hear about your personal experience. I also see that they had two complaints in the past and both were resolved positively. 🙂 file

hace 1 año

Jugué por primera vez una gran cantidad sin una gran apuesta (0,20) y depósitos de 10 euros... ¡realmente barrido phillips!

Traducción automática:
napoli13m
hace 1 año

I can't comprehend whether you lost or won 🙂.

Do you think you can help me decide? Was this praise, or let's say a complaint, please?

Honza
hace 10 meses

Juega y mira

Traducción automática:
Jtsouk2468
hace 10 meses

Well, this is very unlikely. Aside from your harsh, non-saying words, is there something you want to add?

You accused the casino, but what has happened? It sounds like you have won much less than expected, am I assuming correctly?

hace 8 meses

A Fonbet Casino GR story and general experience...


Through the loyalty program they have a monthly deposit bonus. I made a deposit of €375 but due to my confusion the bonus was not activated. The code had to be entered in a field on the profile page before depositing. There are no code fields in the deposit process. Finally, however, the representative in the live chat did not agree to activate it manually, it was something that I did not ask for directly, but which in other casinos they usually do. So I played 1x the amount of that deposit and proceeded to withdraw my balance.


Then I made a new deposit of €375 with successful activation of the €300 bonus, which required a turnover of 45 times (€13500). That night I had a turnover of around €7-8,000 with 0 withdrawal balance and a bonus of €360. The next day I found out that the withdrawal request had been processed and the bonus had been cancelled! In the support requests where I mentioned what these two had to do with and what violation of terms warranted the bonus void, their response was: I just had to wait for the withdrawal to go through first and they were negative about restoring the bonus.


It was a typical example of how cheap they are at Fonbet Casino GR.


For quite some time the experience was pretty smooth. However when I happened to show consistent profits, I immediately saw their behavior change: unreasonable delays in withdrawals (the last one took 1 week) and indifferent to rude behavior from support.

vashbet
hace 8 meses

t Frankly, it's quite usual that the code needs to be used properly, and not every casino system allows support to give you such a deposit bonus manually. Shame it didn't work out for you.

Anyway, I'd say, bonuses are free to refuse. If you don't like the wagering, don't take the bonus.

But I agree that rude support and delayed (just one?) withdrawals are a bit uncomfortable. Maybe you can share some screenshots to demonstrate that, aside from these people, you were polite and nice the whole time.

Let's hope others will be delighted more.


hace 8 meses

About the bonuses, I enjoy the wagering. I think that you missed the point. The known term is: don't make a withdrawal request during an active bonus.


About withdrawals, that was the most extreme delayed.

Requested withdrawal on 30.01.2024 14:44:36. Communication via phone line on 3.2.2024, where the representative replied that he would promote it as a priority. Email request & Official complaint on 4.2.2024.

file

Finally on 5.2.2024 they processed the request for payment approval.

file

I have also experienced other withdrawal delays at Fonbet Casino GR a couple of times but for which, when I contacted, the issue was usually resolved by the next day. However, their explanations for the reason for the delays were childish: technical issues and how I should have stayed longer on the withdrawal request page. At the time the withdrawal amount was deducted from my balance normally and the request was recorded also normally...


Editado por el autor hace 8 meses
vashbet
hace 8 meses

A very handful rule indeed! Despite the fact that I find it hard to believe 45x wagering is appreciated, I'm glad you know what you're doing.

So, the key point is that the casino claimed technical issues as a reason for the delay. Fine, I understand you are convinced it was just a stupid excuse...

It's always hard to tell whether a casino is somehow trying to stall the process or whether there are reasonable obstacles.

Thanks again for your experience. 👍

hace 6 meses

Worst casino ever played . Stay away

Sifa13
hace 6 meses

I'm really sorry for your bad experience at this casino. Have you played there for a long time?

hace 5 meses

Buenas noches, quería preguntar sobre este casino en particular.

¿Alguien tiene una experiencia similar? Hice un depósito de 50 € en mis prisas presioné 500 el problema es que me piden que lo retire a pesar de que hice un retiro tan pronto como vi el error que les envié.

mensaje, les expliqué que se llevan mi alma desde hace cuantos días

cien cartas que se suponía que tenían cuando se hizo el registro no me dejan tomarlas qué puedo hacer no puedo jugar una cantidad tan grande para eso no era esta cantidad de ninguna manera

Traducción automática:
tsaousi1987
hace 5 meses

Hi, do I understand correctly that you deposited more than you wanted, yes ? The problem is that now you can't withdraw the money and you wrote to them that it was a mistake on your part and you would like to cashout ? 

As for the cards, did they need to be verified or what's going on with ? How long has this case been going on ? 

Of course, if I have misunderstood something, please let me know so I know. 

hace 5 meses

Entendiste bien, les informé que se había cometido un error porque al hacer el depósito, inmediatamente solicité un retiro en cuanto vi el monto que ingresaba por supuesto y hemos identificado todos los documentos, tarjetas, teléfono, selfies, todo lo que pidieron, esto ahora es del 5/8

Traducción automática:
tsaousi1987
hace 5 meses

Oh right, so your account is already verified and you've been waiting for a week for your withdrawal. Thank you for the clarification. 

Anyway, we give casinos 14 days to sort everything out and send you the money, so try to be patient, even though I know it's not the easiest thing to do. We'll see what happens in the next few days and if the casino doesn't tell you anything relevant and you don't get your money, then I'll recommend another course of action. 

If something changes or you have something new, be sure to let me know.

hace 5 meses

Ok, muchas gracias por la ayuda, los mantendré informados.

Traducción automática:
tsaousi1987
hace 5 meses

You are welcome, so I will wait and I firmly believe that you will come with positive news. 

tsaousi1987
hace 5 meses

tsaousis lamentablemente tendrás que hacer el volumen de negocios 1x, dll 500€.

Están sujetos a la legislación sobre blanqueo de dinero y creo que no se molestarán en abordar el error humano y se mantendrán firmes en su posición.

Es mejor tener paciencia y tiempo y girar pequeñas cantidades en la ruleta.

Traducción automática:
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