hace 11 meses
Gracias
Traducción automática:
Tema general sobre Galactic Wins Casino (página 6)
hace 6 meses
hola alguien me podría explicar bien que es lo que tengo que poner ahí esque no entiendo
hace 6 meses
Hi!
What do you need to know, please?
hace 6 meses
IBAN and Swift are given by your bank, are codes for international tranfers that identifies your bank agency. You must go to your bank and request for it with your manager or someone!!!
hace 6 meses
¡Buenas tardes! Deposité 300 reales en galacti wins y fui por 700 y algunos reales y no usé el bono y renuncié a él, hice un retiro hace 5 días y todavía nada. ¿Alguien puede decirme si existe la posibilidad de recibir mi dinero?
Traducción automática:
hace 6 meses
Hi, it's certainly possible to receive the winnings. Have you tried contacting the casino regarding your withdrawal? If it's your 1st withdrawal in the casino, it's highly probable that you'll need to verify your identity first and that's what usually takes some time.
hace 2 meses
Desde el día 13/02/2024 hice mi retiro y aún está pendiente hace tiempo ya había mandado mis documentos se supone que ya estaba verificado y me lo volvieron a pedir mi pregunta es cuando recibiré mi depocito ya han pasado más de 5 días y aún nada
hace 2 meses
I'm sorry to say that, but only casino employees would have a chance to answer your question.
Since you have not yet passed the account verification, I'd say we should for now focus on the most important part - finding out why your documents are not accepted.
Could you please clarify if you still need to provide certain documents or if they are being rejected for a reason?
I aim to learn where the delay comes from. Let me know, please.
hace 2 meses
Problema solucionado ya ayer hablé con soporte y ya está en proceso mi retiro muchísimas gracias
hace 2 meses
Hey. Thank you for tis positive news. It is always better to contact the support if there is some problem, right? 😉 Have they explained what was the case?
hace 2 meses
Xfa si alguien sabe que documentos necesito y que tan rápido se hace efectivo el retiro?
hace 2 meses
Hello, according to what you write you need to verify yourself in the casino, am I right ? As for your question itself, the best thing to do would be to ask the casino what you need, and if they ask you to verify your account, they will tell you what they require from you. But if you want to ask beforehand, you should definitely try the casino's support.
Afterwards you can let us know if everything went smoothly.
I strongly believe that it will. 🤗
hace 2 meses
Gracias
degraciadamente me cancelaron mi retiro y lo anularon
hace 2 meses
Hello, can I also know what was the reason the casino gave you ? Does that mean they took all your money? Were you able to pass the verification in the end ?
Let me know and we'll see if we can help you.
hace 2 meses
Holaa
ni siquiera había mandado mis documentos… después de que quise retirar batallé como2o 3 días pa poder hablar con algún ejecutivo …. Y el día que me respondió era el bot y ya estaba en cero mi cuenta y me dijo que por términos y condiciones
hace 2 meses
Hello. Is actually your account fully verified at this casino, or not yet? What was the exact reason, they have told you, you have breached the terms, and are you aware of doing so? Please provide some more details, so we can check it out and see if our complaint team will be able to help you out with that. We'll be waiting for your response.
hace 1 mes
No nunca me dijeron lo que ocupaba… y no la verdad no estoy consciente y ni cheque ….
hace 1 mes
Hey, in this situation, I feel we are not going much further by asking you questions, so how about pictures? 🙂. Since we really want to understand what is going on, could you please paste a screenshot showing the email or any other way of communication through which the casino informed you about the problem with the rules?
I'm more than convinced this is worth a try.
Thank you in advance!
Deberías desactivar AdBlock