Hi ,i have waiting on my first withdrawl 3 days because they say they have tehnical issue,after i post reviews i got the money,in the same day i request another withdrawl 350 and they say to wait again after first day they say they need more time to verify and today 26th 3rd day they have again tehnical issue sytem problem ,i dont understand why they are not fixing this issue is fustrating waiting for your money
It surely is frustrating to wait for the money. Did they explain what kind of technical issue they experienced, at least? Sometimes it can happen that it is not even up to them to fix it, you know.🤷♀️
I hope everything will get solved soon and you will get your money. Let us know, please, any updates.
We are currently experiencing temporary delays in processing payments. We understand the importance of timely transactions and sincerely apologize for any inconvenience this may cause.
Please rest assured that we are working diligently to resolve the issue as quickly as possible. We are confident that this will be resolved soon, and we will ensure that all outstanding payments are made promptly.
Thank you for your understanding and patience during this time.
Then they say this We do not have a technical issue at the moment, just a delay, your request is in the processing queue, so kindly wait, please. Then this The updating of the payment system is still in progress, to my deepest regret. We apologize for the inconvenience and kindly ask you to wait a bit more ❤️It was a short time where we tested it, but now the tech department informed that some few more days is needed. Sorry for the misundestanding. They say was a missundertand and after I can confirm that your withdrawal request has been taken into the processing queue. Please kindly wait till it will be approved.Your withdrawal is being checked. I am waiting here with youThe updating of the payment system is still in progress, to my deepest regret. We apologize for the inconvenience and kindly ask you to wait a bit more,what shoult i belive 😐
Well, to me, it seems that they really experience some kind of difficulty, and it is very important that they inform the players about it.
Hopefully, soon everything will be over and they will really be able to process with your payment.
Please let us know about any developments.
Hola
Un mes después vengo a contaros que estoy ante el mismo problema.
Mi primer retiro tardó 3 días.
Llevo 6 días esperando mi segundo retiro y las excusas diarias son siempre las mismas: problemas técnicos.
Tenga paciencia, etc.
Este casino tiene problemas y no lo recomiendo a nadie.
Creo que tendré que presentar una denuncia contra ellos.
Greetings, it's starting to be quite unpleasant if it's been a week. I'd be getting nervous too, but on the other hand I'd be comforted by the fact that you've already said that you got the money in a pretty reasonable time before.
We give casinos 14 days to send money to a player, so I would still try to wait and see if the technical problems persist and how long I should wait. If nothing changes within that time, then we will intervene if you file a complaint.
What do you think, will you stick it out or decide otherwise?
Observe en los comentarios anteriores que el mes pasado el casino tuvo el mismo problema.
Problemas con el sistema de pago, creo que el casino se enfrenta a otros problemas.
No sé quién da licencias a este tipo de casinos, para recibir depósitos es instantáneo pero para pagar encuentran problemas.
Este tipo de casino merecía que los jugadores jugaran y sólo pagaran después de unos días.
Todavía hay muchas injusticias en los casinos online.
Probablemente tendré que presentar una queja.
Pero esperaré unos días más.
I've seen it and I've also said to myself that obviously they might have some problems, but your reasoning is appropriate. I would also try to give the casino some more time and if nothing happens then we will try to help you. But I hope that won't be necessary. 🤞
También espero que se resuelva de la mejor manera posible.
Pero este casino está operando de manera dudosa.
Hola
Tengo noticias
El casino ha realizado el pago.
Tardó una semana, pero valió la pena.
Pero el motivo del retraso sigue siendo un misterio, ya que el problema técnico no me resulta evidente.
Hi there! I'm glad to see the payout made it through. Even though I imagine one remains quite confused when the reasons have not been resonably explained. Well, in any case, good for you!
I wonder if you have any advice you would like to give others based on your recent experiences 🤔
Hola Radka, ¿cómo estás?
Me comuniqué con el soporte del casino para intentar averiguar cómo funcionan los retiros, pero no obtuve la respuesta que quería, solo me dijeron que mi retiro de ayer lo realizaron ellos.
En otras palabras, todavía no sé cómo funciona su sistema de pago.
Para mí son un pequeño casino que depende de otros, quizás.
¿Qué le dirías a otros jugadores?
Immerion no complica la vida de los jugadores con la verificación de cuentas.
Ni siquiera lo usa para engañar a los jugadores, lo cual es bueno.
Pero hay puntos negativos
El pago es confuso, no se entiende si tarda una semana o 3 días 🤷♂️
El soporte de chat en línea a veces tarda un poco en responder, pero lo bueno es que no responden automáticamente.
Recibirás el apoyo de un agente real.
Me gustaría hablar sobre el rtp de las tragamonedas en immerion, pero es complicado porque no sé si el casino en sí tiene el poder de seleccionar su rtp o no.
Pero en realidad los premios en las tragamonedas son pequeños, obtener 100€ en una ganancia es muy difícil independientemente del valor de la apuesta.
No quiero desmerecer el casino, pero no estoy entusiasmado con los premios.
El bono de reembolso es bueno, pero no hay torneos.
Depende de cada individuo 🤷♂️
I think you evaluated it quite objectively because you mentioned both pluses and minuses, I really like that.
It's true that it's up to everyone whether to play in the casino or not. In some cases, it's a pity that you don't know the answers to the questions you had, and so it still gives you a feeling of the unknown.
As far as RTP is concerned, not every provider has this option but some do. Anyway, you can't just change it as the casino feels like and one day it would have a different RTP on slots than the next. It would probably be best to check with them, although I've seen that it's a difficult task.
Regardless, I firmly believe that it will improve in the future and you will have a better experience whether at this or another casino.
If you play here again, you can let me know how you did.
Hola
He tenido 1 retiro pendiente desde el sábado y hasta donde puedo ver el casino tiene un sistema de pago que depende de otros.
Envían la solicitud de pago inmediatamente, pero no sé a quién.
Si dependen de otro casino de gran marca o algo así.
No sé cómo funciona, pero creo que los casinos pequeños son como revendedores. Eso es lo que pienso.
Esa es una desventaja de jugar en casinos pequeños.
No creo que haya grandes premios tampoco en los casinos pequeños.
Los grandes premios que he ganado siempre han sido en casinos grandes o medianos y el pago siempre ha sido en menos de una hora.
Así que mi opinión proviene de hechos, no de intuiciones.
Te avisaré cuando se haya realizado mi retiro para que podamos hacer un análisis más concreto.
Gracias por tus comentarios
I basically agree with you on most of what you wrote.
Smaller casinos would probably tend to pay you out in smaller amounts and over a longer period of time. Maybe that's what the limits are for. When a player plays in a smaller casino I would check from various sources how they pay out players, how often and how regularly, whether they always pay out or stop after some time. Because with a smaller casino logically comes the fact that there are fewer players and therefore less money.
As for the withdrawal, I will wait to see what you come up with and I firmly believe that it will be fine.
If not, you know you can contact us.
Gracias por tu respuesta.
Me pondré en contacto contigo tan pronto como tenga novedades.
Of course, I will wait, I believe, for positive news. 🙂
Realmente quiero saber cómo funcionan los casinos pequeños, no es que quiera abrir un casino 😁😁
Pero tengo curiosidad y me gustaría saber cómo funciona.
I understand, it probably varies from casino to casino and especially from time to time they operate on the market. It also probably depends on whether they focus on one country or several. I would say that smaller casinos usually have it so that they focus on one or few countries.
I have already said something about this and there is not that much to add to it, but I also looked in our guides to see if I could find something and basically I found similar things. if a player wins a larger amount, it can disrupt the cashflow and therefore the casino can have some problems. That's what limits are for, to protect it somehow. It would also probably be important to say what is a bigger amount for the casino.
Also, if casinos use third party providers, withdrawals can sometimes be affected by technical difficulties and the like, which the casino doesn't have much in its hands. Therefore, it is not always the casino that is to blame. In such cases, the choice of payment method and various other things are also decisive.
However, I would say that smaller casinos have more disadvantages than advantages, because if they don't have a lot of players and therefore don't have as much money, there could be a problem with a bigger win as I mentioned above.
So when you play in a casino like this, you probably need to take everything into consideration and not expect any big things. Then obviously the casino will not disappoint that much. 😀 🙂
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