hace 2 años
Si quieres hablar de cualquier tema relacionado con Jackbit Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre Jackbit Casino
hace 2 años
Empecé a jugar en este sitio el viernes, hice un depósito con criptografía para ser precisos bnb, pagué un valor de 500 € y ahora tengo un saldo de aproximadamente 1400 €, durante 2 días he estado tratando de retirar pero el mensaje de moneda no admitida es aparece perpetuamente, la asistencia dice que es un problema general que se resolverá lo antes posible, recibiré información por correo ... 48 horas y nadie ha oído, empiezo a oler ... ¿a alguien le ha pasado? ¿más?
Traducción automática:
hace 2 años
Hello,
I'm sorry, this truly seems like a general problem to me. Hard to guess how long the solution will take. Try to be patient, please.
Since there are no complaints submitted against this casino yet, I can't advise.
Let us know when something changes. 🙏
hace 2 años
Logre retirar esta mañana de la pc… sinceramente no se si el problema fue solo en los dispositivos moviles me lo pudieron haber dicho, esta en estado de tramite te actualizo si me pagan…
Traducción automática:
hace 2 años
Hello,
that is pretty interesting, thank you for letting us know. Now I'm wondering whether the casino even knows about the possibility of submitting the withdrawal using the PC version.
Anyway, hoping that this was the last issue and you'll get your winnings soon. 🤞
hace 2 años
Confirmo que he recibido las ganancias
Traducción automática:
hace 2 años
Awesome! Thank you for such positive news 🙂.
What are you going to do now that you know that the withdrawal works at least on PC...?
hace 2 años
Continuaré jugando en el sitio porque se pueden usar criptomonedas y tiene una buena oferta de calendarios deportivos y mercados... el momento de informar las apuestas y retirar las ganancias ciertamente se puede mejorar...
Traducción automática:
hace 2 años
Sounds quite good 🙂 In this case, I wish you only the best of luck.
Come check on us sometimes, I'd like to hear if you notice some improvements in the meantime in the casino.🤔
hace 2 años
Hello Cryptominers2017,
We are glad that you have received your funds successfully. We had an issue regarding BNB currency and now it is all fixed. Wish you the best experience at our casino
Regards,
2
caiods20221
hace 2 años
Sí, pero solo desde la versión de escritorio del sitio, no desde el teléfono móvil (iPhone 13, Safari)
Traducción automática:
hace 2 años
Depósito sin bono, retiro de ganancias de 7000 euros. Rápido .
Te recomiendo que vayas en la dirección correcta.
Traducción automática:
hace 2 años
Hello there,
so the KYC is smooth either, right?
Anyway, I believe I have never asked you before, so do you usually play without any bonus?
hace 2 años
Hola Radka,
sí, el Kyc es rápido, aunque tengo un consejo.
En todos los casinos sin excepción,
Envío documentos para verificación, no juegue hasta que se verifique.
Hágale saber esto al casino, y serán mucho más rápidos.
Funciona con todos.
Traducción automática:
1
hace 2 años
Hi Valter,
this is a bit of excellent advice I'd say. 👍
Sadly I can recall few players saying that not every casino accepts that, but it's always good to ask!🙂
hace 2 años
Hola Radka,
Entiendo que un casino que no acepte esto no será de buena fe.
Si hoy vamos a un casino antes de entrar tenemos que presentar una identificación, el modelo debería ser así para evitar muchas quejas de KYC.
He estado haciendo esto durante mucho tiempo.
A veces incluso abro una cuenta y ni siquiera envío nada y es el casino el que envía correos electrónicos constantemente, pidiéndote que completes el registro enviando los documentos.
Traducción automática:
hace 2 años
I guess that tons of players who wish to play immediately after the first deposit would disagree. Me? I like the idea.
Casinos remind you of the registration so you come back and play 🙂, I believe that registration and verification are not the same things.
hace 2 años
Hola Radka,
Creo que todos los casinos de buena fe verifican sin ningún depósito.
Porque una cosa no tiene influencia directa sobre otra.
Tan pronto como ingrese a la cuenta después del registro, pueden rastrear su teléfono celular.
La verdad es que muchos casinos y no pocos, muchos jugadores abren una cuenta con su esposa, hermano, amigo etc, porque no leen los T&Cs.
Y muchas veces lo hacen sin malicia, en estos casos puedes depositar lo que quieras, el casino nunca declarará que tienes varias cuentas. puede pasar
50 mil euros. El casino y cualquiera,
no dicen nada
Peor es si deposita y gana, entonces se utilizan todos los argumentos.
¡Así que felicidades desde el casino por tu victoria!
¿Son sinceros, creo que no 👎! 🇧🇷
Editado por el autor hace 2 años
Traducción automática:
hace 2 años
Hi Valter.
Well, I read complaints every single day of the week, hence I can't agree with you ultimately.
My general experience is different when it comes to registration, verification, and even for breaching the multiple accounts rule.
The casinos don't want to delay players from playing or depositing so they even allow people to play even if the deposit is still "in progress" because every transaction takes a couple of hours, or a few days in case of bank transfer, another delay would be the full KYC right from the beginning - not very popular for the casinos, since they normally verify only players that had actually won and submitted the withdrawal.
The registration is set to be as quick as possible too, because the player may lose interest to play in the casino if the initial registration seems to be "complicated". Some casinos award players for email and phone verification to make sure that players will go through it. On the other hand, some casinos only ask for phone verification only in case of withdrawal.
The verification can be quite different in casinos licensed by MGA and in casinos licensed elsewhere, this is another factor to be considered, the next one should be the country of residence of the player, which can affect the verification too.
Would be nice if all players must go through the verification first yes, but even now, when this is not a standard, lots of players still prefer crypto casinos and anonymous casinos to avoid verification at all.
I'll leave the rest for next time. 🙂
Stay well.
hace 1 año
I made a deposit via BTC on Saturday. After it was confirmed on the blockchain but still wasn't posted to my account, I contacted support. They had me send the details of the transaction, which I provided. Sent proof of where I bought/sent it to the address they provided me. I feel like that is all easily and quickly verifiable, though correct me if I am wrong.
After a few minutes, I was told that my support request had been Escalated to another team, and that this other team would soon contact me and resolve the issue of my missing deposit. Obviously, since I'm here complaining, that was not the case. I've logged in on their casino once per day, rehashed my support appeal, and I receive the same response...the Escalators will take care of the Escalated and all I can do is wait for the Escalation to Escalate.
Six days later, the Escalatarians have yet to contact me and my deposit is still not reflected in my account balance.
Seems like they have a good rep...ive told the support people who are willing to speak to me (some just straight up pull the 'i said good day sir!' bit on me) that I know it wasn't their fault or whatever...but that I am still going to ask them about my deposit once per day to remind them that I am still here and still want to be compensated in some manner. Perhaps with a shiny new Escalade?
I told them that it is easily proven with what I have provided them that I did indeed make the deposit, and asked if they could just give me free spins on a game for roughly the amount of my deposit. No dice...which is odd for a casino....seems like they'd have dice.
Anyways, my general feeling about this issue is that my missing deposit simply is not important to them. As I stated, it was not a large deposit, so they probably think that, if they wait long enough, I'll go away...and when I go away, it will be no big loss.
I sincerely don't think my deposit going missing was anything purposeful or done out of greed or malice, but I do feel that the number of days and complete lack of communication on the matter are signs of either (1) a lack of give a f&#% or (2) a lack of competence...although I suppose it could be a combination of the two.
