hace 2 años
At least you still end this with a positive balance. I know it is not much but could be far worse.
Anyway, hope all possible players will read this.
Tema general sobre Jupi Casino (página 9)
hace 2 años
¡Oye! Jugué en el casino Jupi y primero gané 10,000 euros, obtuve información de que mi cuenta estaba verificada, pero cuando iba a retirar 500 euros, recibí que necesitaba enviar otra identificación. Ha estado yendo y viniendo con documentos durante varias semanas. Se le pidió ayuda al jugador para presentar una queja, pero se le negó porque anuncian que el casino Jupi es un buen casino para jugar. Cansado, entré y volví a jugar, así que ahora mis ganancias son de hasta 25 000 euros, pero no sé si alguna vez sacaré mis ganancias. ¿Alguien ha recibido un pago del casino Jupi? ¿No debería ser ilegal engañar a los jugadores con sus ganancias? aquí hay información sobre el suplemento que lamentablemente tiene varios casinos: Jupi Casino es un casino en línea lanzado en 2021 que utiliza 80 proveedores de software, incluidos Net Entertainment, Microgaming y Betsoft Gaming. Es propiedad y está operado por Famagousta BV, está autorizado y regulado por el Gobierno de Curazao.
¿Cómo pueden los sitios de juegos recomendar casinos que engañan a los jugadores?
Todavía estoy esperando una respuesta a mi documento y no recibiré una línea de tiempo cuando reciba una respuesta, es extremadamente frustrante y ¿cómo debería obtener 25,000 euros cuando solo puede retirar 500 euros y no hacer más retiros para se paga la retirada de 500 euros. que cosa hacer????
Editado por
Radka hace 2 años
Motivo:
Enlace prohibido
Traducción automática:
hace 2 años
Could you please submit a complaint through our website? I'm not saying we'll 100% help, but we may give it a try. If it turns out that what you wrote is real, we could possibly add them to our blacklist.
Editado por el autor hace 2 años
hace 2 años
Hey Thank you both for you quick respons I will submit a complaint. I was really pusseled that Ask Gambler did not submit my comlplaint? there are so many sajts that has an add and recommends player to play at Jupi casino . I still haven't heard back from Jupi and they refuse to give me an timeframe on when my account is verified with ID nr 2 besides my driver license.
hace 2 años
Hello,
we are always happy to help.
Now give our complaint team some time, please. They'll get to you soon.
hace 2 años
Es increíble que un casino con una calificación tan baja por parte de usted solo obtenga las mejores calificaciones de Askgambler. O son todos falsos o no entiendo por qué hay juicios tan diferentes. Por ejemplo, ¿por qué no hay calificación en Askgambler de Dandosch? Lo busqué, pero solo aparece su caso sin resolver. Entonces, más se encontrarán con este casino y, como yo, tendrán la sensación de que todo está bien con ellos. Solo ahora, cuando me doy cuenta de lo lenta que es la verificación, agucé el oído y rápidamente solo leí cosas malas aquí y prácticamente cancelé mi dinero. Lo único bueno es que definitivamente no voy a jugar más y me estoy preparando para el hecho de que puede pasar mucho tiempo antes de que vuelva a ver mi dinero.
Traducción automática:
hace 2 años
Hello,
there is a pretty simple explanation. We've developed quite a complex process how to evaluate any casino. We also keep an eye on complaints so anytime a casino does something unfair, we react and its reputation may be affected.
Just read the section "Reputation explained" and check the complaints.
Cashmo99
hace 2 años
Oh, I'm sorry to read this...
Their reputation is 0,8 out of 10 points, so it is most likely as you said 😔.
Furthermore, we have information that:
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
I'm just wondering now, how much have you deposited there to be able to place the withdrawal of 40k in total?
hace 2 años
Tell me the name of gambling tô send reclamation please. They allways asking me New documents
hace 2 años
Hello there,
it seems you have a problem with the verification process. I ask you to try to provide any documents they're asking you for. It is the easiest way.
Is there any particular document you can't provide, I wonder?
I'm not sure to what gambling you're referring to though. If it's a license provider, you should find this information on the casino's website:
and here:
You can also submit a complaint via Casino Guru Resolution Center:
https://casino.guru/complaints/create
hace 2 años
¿Me puede dar un correo electrónico para reclamar un retiro de este Casino? ¿Incluso el regulador?
Traducción automática:
hace 2 años
Hello,
I'm sorry your issue persists.
Please check those screenshots for both contacts
Antillephone contact:
casino support email - already posted:
Frankly, Antillephone is not the best authority when it comes to helping players.
hace 2 años
Anyone wishing to join. Please just don't. As someone said they are criminals. They don't pay out. It's headache after headache with kyc you never meet their reams that's because they don't want you to. Your withdrawal will stay pending and pending and eventually you'll probably be tempted to use it and yes lose it. So the more people who post things like this the more people who know to look else where. I mean why deposit your hard earned money and never ever see your winnings. It's actually theft. You learn the hard way. They have no intentions of paying out anything so please look else where, do your homework cos these are the lowest of lowest. No one gives a dam about their clients
Editado por el autor hace 2 años
hace 2 años
Hello,
this Bank Statement is a standard part of the KYC process, so I would not take it as proof that this casino is a scam. I think several other aspects are saying that this casino is not a good one:
Sadly, you have not checked our website before starting playing there. 🙁
hace 2 años
Shocking website. They have glitches in their technology where the screen will go blank and you can't watch your bet you placed run but the money still gets taken a d nw they have just closed me out if my account whilst I was watching a race
hace 2 años
Hello,
Do you know why your account has been closed, please? I would say that it was probably due to the account verification, some casinos do that.
If you try to access your account can you see any warnings or information?
hace 2 años
I'm done with them. I sent them my passport, bank statement, photos of debit card I was using and they requested a screenshot of a transaction of a deposit I made. They're a nightmare. Criminals at best
hace 2 años
Hello,
I know that this casino has a terrible reputation, but kindly note that the casino must be 100% sure that it was you, who made the deposit, played, and won. Sadly, the casino can't afford the luxury of meeting you "face to face" for verification, so it works like this.
On the other hand, it would be only better if you find yourself a decent casino instead.
Need a tip? Just check the list of the recommended casinos.
hace 2 años
I have no problems with any establishment carrying out checks etc. I understand the need to be sure. But the point here is they take your deposits and they don't mind who you are, I mean you could be a minor or been previously self excluded. My point is the issues they start to have is when you win and want to withdraw. That's when all the unnecessary stuff goes on. I know companies who let you upload stuff , and it's verified there and then and I also know companies who withdraw instantly within 10 mins of being verified.
But yes your 💯 percent right they are the bottom rung of the ladder and how they have any customers is beyond me. I would imagine its only a matter of time b4 they go out of business. But I do see what your saying. Cheers have a good day
