Great casino to play anyway waiting on my first withdrawl now
May I ask if your account is fully verified at this casino? I hope you will be able to get your payment soon. What payment method have you used anyway?
Surely keep us informed about the withdrawal.
Ahora también estoy esperando mi primer pago, estoy completamente verificado, reclamé el paquete de bienvenida 1 y pude apostar y solicitar 150 € siguiendo todas las reglas del casino, esto fue hace 24 horas y hasta ahora no hay confirmación ni rechazo, el soporte dice que debo esperar, tan pronto como suceda algo publicaré una actualización.
Nombre de usuario: Majestic69
Método de pago: Visa/Mastercard
Fecha de pago: 03.06.2024 11:52
Actualización: Acabo de recibir el pago exitosamente.
Cumplieron el plazo de 24 horas y todo salió bien.
Yeah I have received 1 1500 payment but am still waiting on the other 1500 payment that’s due to me selecting different payment methods guys selects bank transfer MiFinity you’ll get the payment 24 hours after approval the wire bank transfer method is taking ages my curiosity was all atoeast I’ve got one of the withdrawals so far
Actualización: Acabo de recibir el pago exitosamente.
Cumplieron el plazo de 24 horas y todo salió bien.
This is really great, right? I am glad to hear this kind of news.
What about writing a review about this experience? It could help others as well. Here's the link if you wish to do so.😉
Yeah I have received 1 1500 payment but am still waiting on the other 1500 payment that’s due to me selecting different payment methods guys selects bank transfer MiFinity you’ll get the payment 24 hours after approval the wire bank transfer method is taking ages my curiosity was all atoeast I’ve got one of the withdrawals so far
What was the reason for changing the payment method, if I may? Or just to try?🤔🙂
Hopefully, you will be able to get your money soon.
Have been ripped off 2200 from this casino they have stolen the money from my playing account after rejecting my withdrawal. I had been asked to be verified with all my identification documents which i have sent to them. They now have all of my identification and personal details which they have fully verified me to allow my 2 withdrawals of 2200 and 300. They said i was fully verified. So I had 2 withdrawals 2 nights in a row. After playing for an hour or more each night and playing down all bonus amounts and making sure all amounts were withdrawalable and no amounts left were withheld by bonuses.
They have taken the 2200 out of my account and only left the 300 saying there was a cap on my winnings and I can only withdraw 300.
This is lies as I checked the terms for this and it is 5000 cap. I am getting a solicitor as they will not answer my emails. They have illegally stolen my winnings.
I am really sorry about the inconvenience you experienced at this casino. If you'd like some help from our complaint team, please feel free to submit a complaint by using this link. Let us know, please, if you need any assistance.
I have submitted my complaint and all details. Thank you.
Hello there. I saw your complaint, well done. Let's see how it goes there. Please keep us updated.
Leí principalmente cosas positivas sobre este casino y no lo entiendo en absoluto. Solo he tenido experiencias muy negativas en este casino. No puedo hablar de suerte o incluso de un pago, nunca me ha pasado eso, sin importar en qué tragamonedas jugué y qué apuesta hice. Incluso con apuestas bajas, el dinero se fue en poco tiempo.
La protección del jugador es una palabra extraña aquí. No sé cuántas veces le pedí a este casino que bloqueara mi cuenta de forma permanente. Nunca respondieron. Simplemente desactivaron mi cuenta y siempre podía reactivarla, como si depositara y perdiera dinero. En realidad, esto es un fraude porque le he dejado en claro al casino muchas veces y de diversas maneras que en realidad no debería jugar, pero al casino no le importa en absoluto. Lo principal es que el dinero fluya, no les importa lo que le pase al jugador. Espero mucho que estos proveedores pervertidos con la licencia de Curazao finalmente sean bloqueados por completo en Alemania. Apuesto a que todos los casinos tendrían que registrar pérdidas bastante altas. ¡Ojalá todos los casinos Dama desaparecieran de la escena para siempre!
Hey there,
Let's put the slots aside, even though I understand it is still a concern for you. I would like to focus on what you described regarding the account closures.
The way I see it, you have informed them you're struggling with gambling addiction, yet despite your efforts to close your account permanently, the casino didn't even reach to you, and as a result, your account was ready to be activated each time. Correct me if I'm wrong, please.
This is most likely a serious failure. Would you care to submit a complaint regarding this whole account closure situation, please? Our specialist should really look into it; your evidence will play the most important part. If you agree with my suggestion, visit this page 👈. It explains why and how we resolve player issues.
The option to submit one is located right here 👈
I hope you will help us investigate the casino's practices, though the decision is completely up to you, of course.
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Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
