hace 3 meses
but I didn't create 2 cocktails I have one
Tema general sobre Mr Bet Casino (página 20)
hace 3 meses
Okay then, let's wait and see what it gets us. Also, you replied to a post that wasn't dedicated to you, so your situation is not about the same thing.
But I still believe that it will eventually be resolved and you will get the money.
Good luck ☘️
hace 2 meses
Hola, gané más de 2000 euros en Mr.Bet. Mi cuenta ya estaba verificada desde hacía varios años. Después de solicitar el retiro de 2100 euros, no pasó nada durante varios días, luego recibí un mensaje que decía que tenía que verificar mi cuenta nuevamente. Como mi dirección había cambiado mientras tanto, le pedí al servicio de asistencia que cambiara mi dirección. Completé el formulario en el chat en vivo y ahora estoy esperando el cambio durante más de dos semanas, no ha sucedido nada, solo me están dando largas y esperan que pierda el dinero. Estoy pidiendo ayuda si alguien sabe qué más puedo hacer.
Traducción automática:
hace 2 meses
Hello,
I saw your associated complaint has been successfully submitted, so we will do our best to help you with that.
Please do whatever you can to keep the balance intact, please. Even though the complaint has been created, a certain amount of time is always necessary to get familiar with details and pick up the best approach to resolving the matter.
When was the last time you spoke with someone from the casino? Was it about the address change?
I'm trying to get some idea of what might possibly complicate such a usual request.
Editado por el autor hace 2 meses
hace 2 meses
Hola, escribo al soporte todos los días. Hoy mismo, nuevamente, siempre la misma respuesta: debo esperar y no pueden decir cuánto tiempo tomará.
Traducción automática:
hace 2 meses
Personally, I don't think that would be enough when you say it's been going on for two weeks. It's quite a lot, and it wouldn't be enough just to hear that they don't know when it's going to be resolved. If it's just that they have to change the address I can't imagine what the casino can do.
So it's good that you've filed a complaint like Radka said and we'll try to help.
I hope it will turn out well and you will see your money as soon as possible.
hace 2 meses
Hola, me pagaron 2 veces 300 el 08.10, 1 vez en 48 horas, 1 vez todavía no se ha pagado, dice que se está procesando. Según el casino, todo está aprobado, pero el banco es el culpable, ¿qué puedo hacer? 
Traducción automática:
hace 2 meses
According to the casino everything is approved but the bank is to blame, what can I do?
It's always the bank that's to blame, right?
I'd be demanding to know why they didn't just make one simple payment for the full amount. Of course, we all know why.. Multiple payments means more opportunities for things "to go wrong", meaning more chances for delayed payments and the hope that you'll eventually play your winnings away.
There is absolutely NO EXCUSE for a casino to not be able to complete same-day payouts. This is probably the single biggest issue in online gaming.
hace 2 meses
Muy sencillo, gané 345 con dinero real, pagué 300 y seguí jugando, 10 minutos después volví a ganar a lo grande y pagué 300 de nuevo. No puedo saber si seguiré ganando. También se trata del tiempo sin fin de semana, debería durar 5 días máximo, eso hubiera sido hoy pero no pasó nada, así que
Traducción automática:
hace 2 meses
Hola, me pagaron 2 veces 300 el 08.10, 1 vez en 48 horas, 1 vez todavía no se ha pagado, dice que se está procesando. Según el casino, todo está aprobado, pero el banco es el culpable, ¿qué puedo hacer?
Traducción automática:
hace 2 meses
Hi there!
You probably think of it as a ridiculous justification, and I have no interest in disagreeing with you, but I want to make sure the casino stated clearly that your bank was at fault.
To be honest, it is pretty standard these days. Due to current anti-gambling laws and policies, players from highly regulated markets such as Germany, Greece, or Italy have been facing bank-related problems.
However, the payment processor used by the casino could also be to blame. Would you kindly provide the precise explanation that you received from them?
Perhaps we may think up something solid to help out.
