hace 2 años
Si quieres hablar de cualquier tema relacionado con Pledoo Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre Pledoo Casino
hace 1 año
Me registré en este casino porque me llamó la atención una frase de la sección sobre el casino, a saber, que el casino pone los intereses del jugador en primer lugar, porque esto es lo más importante. Decidió registrarse y verificar su experiencia.
Lo primero que me gustaría mencionar son los depósitos. Hice un depósito a través de usdt tron, y con cada depósito me cobraban una comisión de 1usdt, esto no lo he visto en otros casinos.
El sitio es agradable, juego desde un teléfono inteligente, todo es conveniente. Eso es solo que algunos de los juegos no se abren, y algunos dan errores, entrando en muchos juegos, aproximadamente 85% abiertos. Los juegos en vivo funcionan muy bien.
No puedo decir nada sobre las promociones de bonificación, siempre juego con mi propio dinero.
La verificación de la cuenta tampoco fue un problema, la realiza sumsab.
Hice 3 depósitos por 16 000₽ (~$300), logré recuperar el último depósito y decidí que era suficiente para jugar y que era hora de retirar las ganancias.
Retiro de fondos. Es por este punto que le doy al casino una calificación muy baja, el retiro es el aspecto más importante para el jugador y en 2022, cuando otros casinos retiran dinero en minutos, pledoo retira fondos en 24 horas. Sin embargo, siempre puede cancelar el pago y perder su dinero. El casino escribe que para él los intereses del jugador están en primer lugar y, al mismo tiempo, realiza un retiro tan largo y permite cancelar el pago. ¿Cómo puedes retirar dinero a criptomonedas durante tanto tiempo?
Mi calificación de pledoo casino: 2 puntos sobre 10.
Traducción automática:
1
hace 1 año
Hello,
thank you for your review.
Have you tried to ask the casino about the fee? Those fees are usually applied by the payment provider, not by the casino, so I'd ask.
Some games may be blocked because of the country restrictions, this is handled by the game provider and casinos can't affect it. While errors should be reported and handled to the game provider by the casino, I think.
What went wrong with the verification, please?
I'd say that payout within 24 hours is a pretty strong pros point these days. 🙂 Can you name some casinos which pay winnings in minutes, please?
Feel free to start your own thread about this in the casino section:
Most commonly you can read that players are waiting a couple of days or weeks.
I think it's up to the player whether he/she will cancel withdrawal to play again unless somebody forces him to do so. It's different for players with gambling issues for sure.
hace 1 año
Me registré hoy. Hice el primer depósito, mi cuenta no se actualizó. Entonces también hice una segunda.
Envié a soporte y me dijeron que los depósitos no se hicieron correctamente, pero el saldo en el banco bajó 100 € y ¡el banco los aceptó sin problemas!
Hasta ahora ningún progreso.
También lo abriré como denuncia.
Traducción automática:
hace 1 año
Buenas noches... Bono 75fs y que?
Traducción automática:
hace 1 año
What? You tell us 🙂
hace 1 año
I have played at this casino now I have faced problems. first withdrawal came the next day now I have made two withdrawals not received my money they say they approved and sent my money 5 days which they were supposed to take I have waited 5 days no money ever in my life have I encountered problems like this if a casino page says sent and it says approved then the money should appear in my bank account I want help with getting my money about 3270 euros
hace 1 año
Hello,
as a first step, I would suggest contacting your bank. You can also ask the casino for the transaction number.
I see that the complaint is on, so kindly wait for some development, please.
hace 1 año
I called my bank and they don't see any transfer of money on the way, and they say they have sent it, it is the bank that they expect will accept every time I ask about it, they say your withdrawal has been sent, they don't want to give me anything, they claim that the bank they send from should send the money what I don't understand if a casino page says already sent approved and on my page it says sent so the money should have been in my bank I haven't come across funny stuff like this in 20 years the last time a casino said sent now they say this, I received an email from them
Dear Loc,
According to the financial department, your withdrawal request of 270 EUR has been processed on our end. We need to wait for the bank to complete the bank transfer. Since you have waited for more than the expected time it could be due to possible technical issues so please give it more time when it is going to be working days.
Respectfully,
Pledoo Casino Security Department
hace 1 año
Hello,
I'd like to say that when the withdrawal is marked as sent - the money was sent, but the transfer itself can take up to 5 days in general. Sent does not mean that the money reached your bank, it means it left the sender's banking account.
I hope that it will be ok 🤞, update us further.
hace 1 año
it is on day 6 they say they sent 10 dec I think 6 days is strange if it is 10 dec sent it shouldn't have entered the account today if it is day 6 have you experienced anything similar?
hace 1 año
Some international wire transfers can take even longer, but I'd be concerned about the possible technical issue:
"Since you have waited for more than the expected time it could be due to possible technical issues so please give it more time when it is going to be working days."
In my point of view, the casino should clearly confirm whether the amount left their bank account successfully. I mean what is the point of sending such a general statement when you wait for a certain payment?
hace 1 año
I received a receipt yesterday that the money has been sent 10dec today day 7 I've been involved with this because that's it and I think why would the casino say that but not send something is wrong maybe my bank it's stuck or something I've contacted my bank called them but I don't get so much help I don't even understand a thing I hope for the money soon it will be Christmas because I have withdrawn there once before came the day after withdrew from another casino the next day the money will come now 7 days no money then I have not including red days
hace 1 año
Well, I must say that I have no clue what should be wrong. The only thing that came across my mind is to check again whether the casino used proper IBAN and other details. This is strange for sure.
May I know what exactly did your bank tell you, please?
hace 1 año
the first time I made a withdrawal at pledoo casino it went well, my bank details are saved so the second and third time I didn't have to enter my bank details it is saved from the first time my bank said they have checked with their foreign payment department they can't see anything which is on its way to me or track them the receipt I got from pledoo casino it's 2 withdrawals from them they say sent haven't arrived in my account yet day 8 today my bank say i should contact again Pledoo casino something wrong from Pledoo casino
Editado por el autor hace 1 año
hace 1 año
I thought that it was just a blind shot. 🙁
Kindly let Kristina know about this update from the bank because based on the casino's reply to the complaint, the casino probably thinks that the problem is not on their side at the moment.
hace 1 año
This is the most fraudulent casino.
They confiscated my winnings and closed my account.
Their justification was that I used a foreign payment method. When trying to withdraw, the casino automatically assigned my fiance's account to Skrill.
I sent a notarized general power of attorney, but they didn't recognize it.
I file complaints with all possible authorities.
hace 1 año
It's amazing how hard it is to find a good and honest casino...
1
hace 1 año
This is the most fraudulent casino.
They confiscated my winnings and closed my account.
Their justification was that I used a foreign payment method. When trying to withdraw, the casino automatically assigned my fiance's account to Skrill.
I sent a notarized general power of attorney, but they didn't recognize it.
I file complaints with all possible authorities.
hace 1 año
Hello there,
I read your complaint briefly, well it would be good to create your own payment Skrill or Neteller account for depositing and withdrawing from the casino. I would consider that if I were you. Casinos usually provide several rules saying that only your personal payment options are allowed for making deposits and withdrawals. Which you technically abused. Since there are still some details I do not fully understand, I'll wait for the complaint to develop a bit further.
Wish you a fair ending, of course! 🤞🤞
1
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