Just for starters after the 2nd deposit, I took a screenshot. Played... same thing happen but this time we quickly screenshoted the 2X $400 bet, the WIN, the video replay, then then quickly screenshotted the betting history and then their EDITED versions. After losing it all I then went and asked why last week's cashback of $42 from $365 deposit was not applied after this deposit.
After much deliberation, the agent changed his entire narrative of excuses and concluded it was that the 2nd deposit this week was NEVER MADE. The snapshots I sent of the betting history showed that not only was the 2nd deposit made but was used for betting till just prior to contacting the agent.
The agent even said to go look at the betting history. I said yes I just did... before and after the last session and its way different. I sent him the UNEDITED betting history.
Given the above claims are ALL TRUE... How would CASINO GURU and ROCKETPLAY investigate:
the existence of any algorithyms, Create enusure Prevent the ABILTY of Software providers and casinos etc to EDIT or DOCTOR historical account records?
I guess you would find out if you hadn't stopped responding to your complaint. Ask it to be reopened, please.
I'd say this is the best way to get your answers. I'm just wondering what happened when you came back to this topic. Has history repeated itself?
