hace 3 años
Si quieres hablar de cualquier tema relacionado con Simsinos Casino, como sus juegos, bonos, métodos de pago, problemas con tu cuenta, funciones de juego responsable o cualquier otro asunto, este es el lugar.
Tema general sobre Simsinos Casino
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hace 3 años
¿Cuándo grabáis el nuevo casino de gammix? Wunderwins...ya tengo una queja
Traducción automática:
hace 3 años
Hello, sounds like a casino we have not reviewed yet.
We'll gladly do so, please share the link and use this thread - specially made for this occasion:
https://casino.guru/forum/casinos/do-you-know-a-casino-that-isn--39-t-reviewed-on-casino-guru
In the meantime, feel free to create a new thread in the casino's category. Kindly describe the issue there:
Thank you.
hace 1 año
Buen día
¿Cambio de nombre y dirección del sitio? ¿Para qué?
Editado
Traducción automática:
hace 1 año
Hi, do you mean that the address of this casino has changed with its name ? If so, I'll forward it to our data team to take a look and edit it if that is indeed the case.
But how did you figure it out ? Also, thank you for letting me know.
ResponderCitar1
hace 10 meses
Hola, tengo una cuenta en este casino, se parece mucho a staxino.com, es del mismo grupo, por lo que tengo entendido, tiene buenos bonos, no me pidieron identificación, me dicen que igual no hace falta que nos des ningún documento, lo que quiero preguntar es que ponga que acepta jugadores de Grecia, vale, pero entro con una VPN alemana porque si voy a entrar normalmente, me dice que está prohibida la entrada y me escribe el logo EEP de la Autoridad de Juego de Grecia, entro normalmente al casino, pero en los términos y condiciones del casino pone claramente que no es VPN friendly (he enviado un correo al casino) pero no me han contestado, te envío los términos
Traducción automática:
hace 10 meses
No lo se no puedo enviar el archivo si sabes algo sobre este tema dimelo gracias de antemano casino guru
Traducción automática:
hace 10 meses
Well, it is always best to check with the casino, and if they don't reply to your question, I would probably be better avoiding playing there. Just in case, you know.
The safety index of the casino is not the best, actually. 🤷♀️
ResponderCitar1
hace 8 meses
Hello i want to ask in the same problem to write up tell me simsinos casino they don't have any solutions to tell me and if i use vpn they close my account, i dont understand accept players from creek area which way with no vpn all the casino i play ( and dont allow vpn) sent me a link to play normal by creek area this fault can resolve by casino no of the player i am right casino curu in that ( i fear to play with that reason )
hace 8 meses
I am not quite sure I understand the issue here.
May I suggest you write in your own language, please? It will be better to understand, and do not worry, we have an automatic translator implemented on our website.
hace 8 meses
Lo que pregunto es cómo acepta el casino jugadores de Grecia sin usar una VPN, pero no es posible a menos que me envíen un enlace o alguna otra forma de poder entrar y jugar. Me dijeron que no podemos encontrar una forma para ti. Si sigues jugando con una VPN, bloquearemos tu cuenta. Pregunto si esto es normal.
Traducción automática:
hace 8 meses
Now I get it. Thank you.
Imagine this situation: You are from Greece, but you are in Ireland, for example. You are allowed to play there and don't need a VPN for that. The country is just an example, you know.
So, this way Greek players are allowed to play at this casino, but if you are unable to play from Greece without a VPN, it is not allowed for you to play like that.
Do you get my point, please?
hace 8 meses
Lo entiendo perfectamente, pero la cuestión es que el casino debería encontrar la solución, no el jugador. No sé si estás de acuerdo y no sé si es obligación del casino según la legislación.
Traducción automática:
hace 8 meses
Neither do I, actually. We are not lawyers here, you know.
The thing is that it is very important to read the terms, and if it is written that the usage of VPN is not allowed, the player should avoid it, for sure.
hace 1 mes
Hello.
I´m playing at simsinos for a few years now. Never had any issues. Even KYC was easy to handle.
Now I need a new KYC and upload my credit card picture.
I did and made a mistake. So I need to upload again. But all the links that they send now, aren´t working. It always shows, that I already uploaded. NO option to upload again and properly. Always the same link with the same result.
Chat is making tactic and hoping that I play my money.
Can you please help? Waiting since end of November...
Editado
hace 1 mes
Have you tried to contact the casino by email regarding all this?
If the casino is unable to resolve the issue you have experienced for this long, our complaint team could intervene.
I am just not sure if the casino will communicate with our team, as they usually don't, unfortunately.
ResponderCitar1
hace 1 mes
Hello Romi.
I really thank you for your message. After weeks of fighting, this morning they made the withdrawal. So we can ignore my last message.
Thanks for replying and have a great week!
ResponderCitar1
hace 1 mes
I'm glad they did, really.
What do you think helped here?
Would you like to write more about your experience in a user review, perhaps?
Here's the link just in case.
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