hace 2 años
also can not in account
Tema general sobre Slootz Casino (página 5)
hace 2 años
A menudo tienes que restablecer la contraseña. En algún momento recibirás un correo electrónico con una nueva contraseña. Hice este proceso unas 30 veces hasta que se envió un correo electrónico.
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hace 2 años
Pero aun así no recibiremos ningún dinero...
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hace 2 años
its all the same bogamba same chat slootz bogamba email zero slootz also
hace 2 años
Ahora he podido restablecer la contraseña. No, no hubo respuesta ante la pérdida del crédito.
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hace 2 años
I am glad that at least something has been successful in this casino, but on the other hand it doesn't really solve much and the important thing is the withdrawal, about which you still don't have further information. 🤔
hace 2 años
hi
same problem get total from casino group from slootz bogamba 20000 euro
its pending from 26 oktober chat always same answer
hace 2 años
Hi, in this case I would also recommend to file a complaint. I have a feeling that every player who comes here has the exact same problem. Anyway, what did the casino say to you, why don't you have your money yet?
Also I think that everyone who goes through this thread can probably take it as useful information before depositing to this casino.
I wish you the best and I hope every case will be solved.
hace 2 años
¿Es eso real?
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hace 2 años
I was looking at our page what we have listed for the license and I found this. I think that says it all. Did you see it too ?
hace 2 años
this email I get 30 min ago
We appreciate your patience while we work through a high volume of payments. Your payment is important to us, and we are committed to resolving the delay as quickly as we can.
Best regards
Slootz
hace 2 años
Better than nothing? Honestly, I can't tell.
Maybe the casino is short on staff; that wouldn't be unusual during the last few days before Christmas. 🤷♀️
I'm not convinced that trying to figure out what is behind the delay helps anyone much. So, instead, I'll keep hoping for better news.
hace 2 años
He estado recibiendo este mensaje desde principios de diciembre.
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hace 2 años
La próxima semana se cumplirán dos meses desde que recibí los mismos mensajes que los demás jugadores aquí en la discusión.
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hace 2 años
the same as last Christmas 2 casino did not receive 3000 euros lucky wins also maximal wins are still on various platforms to play fear the same now get a lot of money buy a new car can see screenshot everyone has a bond with each other all on chat same answer I feel real humiliated slootz ,bogamba, voozazaa ,turbospins ,house of spins,tornadospins all same found from slootz company I have call promised me for Christmas answer I. think I speak with the owner
Editado
hace 2 años
casino guru can u contact slootz??>?
hace 2 años
Así es, Casino Guru puede hacer algo así. Por teléfono o ni idea.
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hace 2 años
can u all still login with ur own password or u need to reset it??
hace 2 años
Me acaban de cerrar la sesión y ya no puedo iniciar sesión. Restablecer la contraseña. El correo electrónico llegó inmediatamente después de 1 segundo. Ahora estoy de vuelta. Qué circo de verdad. Siempre es posible recibir dinero, pero no es posible pagarlo. descaro
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hace 2 años
La próxima semana se cumplirán dos meses desde que recibí los mismos mensajes que los demás jugadores aquí en la discusión.
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hace 2 años
According to what I read here and wrote off, most of the cases have been dragging on for quite a long time. I would be very happy if the casino would pay out everyone's money and not just send the same message to every player. Of course we will just have to wait for that, although I think everyone has waited enough. I hope the next update will be with everyone getting their money.
I will keep my fingers crossed. 🤞
hace 2 años
the same as last Christmas 2 casino did not receive 3000 euros lucky wins also maximal wins are still on various platforms to play fear the same now get a lot of money buy a new car can see screenshot everyone has a bond with each other all on chat same answer I feel real humiliated slootz ,bogamba, voozazaa ,turbospins ,house of spins,tornadospins all same found from slootz company I have call promised me for Christmas answer I. think I speak with the owner
hace 2 años
Haven't you also thought about filing a complaint ? I think it might be appropriate, although nothing has been resolved yet, so I want to firmly believe that gradually the casino will come to its senses and start solving these issues.
What do you say ? 🤔
hace 2 años
I recommended to file a complaint on this link. When you file a complaint and describe to our team what is going on, they will try to help you. One of the steps in the complaint process, after you have heard from our experts, is to contact the casino. However, if you do not have a complaint, then our team has no way of resolving it and no basis on which to contact the casino.
I would also recommend that you file a complaint, mainly because if the casino does not deal with such situations and therefore complaints, it will get black points and its safety index will go down.
So if you and other players have been waiting this long, I would definitely go ahead and file it.
Of course, if you would like to see what you can expect when you open a complaint, I have added a guide with useful information.
I think there is nothing to wait for here. I hope this will be sorted out soon.
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