hace 10 meses
How long did it take you to receive your first payment? I have a similar situation, I received my first payment after 7 working days, but I can't wait for the second payment.
Tema general sobre Slotuna Casino (página 3)
hace 10 meses
El primer pago llegó después de 4 días, por lo que ahora han pasado 3 semanas.
Estos estafadores
Traducción automática:
hace 10 meses
Es el segundo pago pero el casino no da ninguna razón
Son chatbots que siempre dan las mismas respuestas.
¡¡¡Esto es un fraude!!!
Ellos mismos dicen que violan sus propios términos de servicio y hay retrasos con el pago.
Sólo quieren que vuelvas a perder tu dinero.
Traducción automática:
hace 10 meses
So if you can't get any response from the casino and only from the bots, then file a complaint here and hopefully we can help. It's quite strange that you got the first payout and you're having trouble with the second one. Although, on the other hand, I would say that the first one didn't last very long either.
hace 10 meses
They have template responses in support: "Don't worry, your withdrawal is being processed, it's almost complete." I heard this twice, but the withdrawal remained unprocessed.
hace 10 meses
I would also not like to hear the same thing over and over again. Therefore, a complaint is probably the best way out in this case.
Will you go for it?
hace 10 meses
I have already posted a complaint, waiting for approval.
hace 10 meses
También califique mal a la empresa en Trustpilot
¡Eso a veces funciona! Solo tienen malas críticas.
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hace 10 meses
I will definitely leave a review there if their attitude towards players does not change.
hace 10 meses
Ahora, como jugador internacional, quiero advertir a las autoridades del casino sobre el GURÚ del casino: el casino en cuestión se muestra como muy confiable y recibe una puntuación de 8. Pero, ¿este casino ha sido objeto de malas críticas? Realmente ya no confío en él. Estaba pensando en jugar. Hoy me dieron un bono del 300%. No voy a jugar.
Editado
Traducción automática:
hace 10 meses
Los empleados aquí son manipulados.
Aquí solo hay quejas, pero el casino está calificado como bueno.
Precaución
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hace 10 meses
I have a question for you. Were you asked to go through verification when you first withdrew? Or when you requested your second withdrawal?
hace 10 meses
Sí, por eso es aún peor.
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hace 10 meses
You probably didn't understand the question))) When were you asked for KYC? When you first withdrew your winnings? Or was KYC requested when you withdrew your winnings for the second time?
hace 10 meses
Ahora, como jugador internacional, quiero advertir a las autoridades del casino sobre el GURÚ del casino: el casino en cuestión se muestra como muy confiable y recibe una puntuación de 8. Pero, ¿este casino ha sido objeto de malas críticas? Realmente ya no confío en él. Estaba pensando en jugar. Hoy me dieron un bono del 300%. No voy a jugar.
Traducción automática:
hace 10 meses
I'd probably be careful with such a bonus and probably not play with it but what does it mean to be careful? Is it because the bonus seems too high to you?
hace 10 meses
You probably didn't understand the question))) When were you asked for KYC? When you first withdrew your winnings? Or was KYC requested when you withdrew your winnings for the second time?
hace 10 meses
I think the player won't write you back because he was banned for his inappropriate language. So I'm sorry.😕
hace 10 meses
I am waiting 15 days for withdraw. And nothing happen. I am wondering if they will pay or not. Is anyone responsible to answer?
hace 10 meses
Hey!
I was hoping to find some info from other players, yet this casino is not well-reviewed yet. If I may start with a few questions, is this your first witdrawal? In what status is it? And most importantly, what does the support say about the delay, please? I do not mean to question you, but before making any suggestions, it is best to know the specifics. 🙏
hace 10 meses
They say always the same... Financial department has inform for this, we don't know how many time need it we try our best. Be patient. Anyone never tell me how many days maximum. Maybe 2 years who knows. My First withdraw yes. In status is like first day. Nothing change. You work there to them or you can help with that? Thanks
hace 10 meses
Radka doesn't work there but you can file a complaint on our website if you are waiting more than 14 days for your withdrawal. I see that you have not learned anything specific that could help us.
Besides, wasn't it necessary for you to send any documents to the casino? This is something that could slow down the withdrawal since KYC is often required on the first withdrawal even though it is not always a requirement.
hace 10 meses
My withdraw date is 19-2-2025. I spoke in live chat again today. Nothing different from last day's. I didn't send any documents. They didn't ask something. Can you find out what happened? And if i will pay?
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