Hello, aside from what I just replied to you in the other thread, did the casino somehow restrict you from withdrawing? Did you play there? Please tell us if we can help with anything that affects fair play in the casino.
Thanks for the update, though.
Hola, buenas días.
Cada vez que solicitaba una retirada , al poco tiempo la cancelaban y me decían en el chat que había sido un fallo técnico.
En cuanto al juego limpio, son casinos muy poco transparentes, cuando has ganado empiezan a poner problemas, pasan la cuenta a revisión y pasado un tiempo la cierran . Lee he pedido información de depósitos para la agencia Tributaria, he intentado llegar a acuerdos con ellos , mientras vas depositando todo es perfecto, cuando ganas , deja de contestar el manager VIP, dicen que ya contestará el departamento relevante...
Yo sólo quiero lo que me corresponde, les escribo casi a diario, porque estoy abierto a un acuerdo amistoso, pero no hay respuesta o se inventan cualquier excusa.
No creo que me podáis ayudar, se creen que están por encima de todo.
Aún estoy esperando de hace más de dos meses que me digan y me repongan el saldo de una mano que gané y no subió por un error técnico (adjunto fotografía) y así es todo.
Hello, I do not know very much about who stands above whom, but based on your open complaint against MyEmpire Casino, I hope you know that you are welcome to submit another one anytime you need. So, if the issue is something new, go ahead and complain officially. This is exactly why we are here.
Has this incident occurred in Spianga, please? I think it would be great to know what the casino has said to you and what this agreement was about. I honestly could not conclude that from your post.
So, if you need help regarding stuck money, try to complain, like you did once.
Thank you.
Gracias por tu amable atención Radka,
Sinceramente estoy muy cansado de pelear contra Novaforge Ltd. Veo que la manera de operar es la misma y se creen que están por encima de todos. No temen ni a los clientes, ni a las autoridades ni a Casino Gurú y sus cientos de miles de seguidores, ellos mienten y mienten con su red de casinos.
En Spingaga no abrí cuenta , respecto a los problemas con Pistolo y demás , voy a esperar a ver si Kubo es capaz de que ellos acepten un acuerdo y después tomaré una decisión.
En privado te digo que yo soy Juez, si no logró solucionar nada, actuaré y trataré de bloquear el acceso desde España a todos los casinos Novaforge Ltd. Yo aún tengo esperanza en la capacidad de mediar que tiene Kubo y me pongo en sus manos.
Un gran saludo .
We don’t believe in any so-called licensors or arbitrators anymore. They only protect the scam.
We have already identified the real company behind Spinanga and submitted official complaints to the police, the prosecutor’s office, and to the TDSA in Dubai.
Now we hope this scam will be shut down quickly.
Radka, por donde te podría pedir un consejo privadamente?
Me puedes recomendar un casino que sea
.com y que sea fiable?
Muchas gracias amigo
No body play here
warning
take bounce and win 1300 usd
80% completed wagering
after that they played wagering and told me start again from zero
fake casino
they don’t want some one win !!!!!
Hello, I understand what you are saying, but as you can see from others' posts, transparency is always the key, so I prefer to keep as much of it as possible visible on the forum. However, perhaps Kubo would be able to help you out since he is mediating your complaint. In my opinion, this option is quite good.
If I may, I just responded to you in the other thread and suggested your own thread about this casio group. I hope you like the suggestion.
Cheers!
Gracias por tu amable atención Radka,
Sinceramente estoy muy cansado de pelear contra Novaforge Ltd. Veo que la manera de operar es la misma y se creen que están por encima de todos. No temen ni a los clientes, ni a las autoridades ni a Casino Gurú y sus cientos de miles de seguidores, ellos mienten y mienten con su red de casinos.
En Spingaga no abrí cuenta , respecto a los problemas con Pistolo y demás , voy a esperar a ver si Kubo es capaz de que ellos acepten un acuerdo y después tomaré una decisión.
En privado te digo que yo soy Juez, si no logró solucionar nada, actuaré y trataré de bloquear el acceso desde España a todos los casinos Novaforge Ltd. Yo aún tengo esperanza en la capacidad de mediar que tiene Kubo y me pongo en sus manos.
Un gran saludo .
Hello, it is so great to see someone so active here. Based on the experience you described, I understand that you likely have many insights to share about those casinos. Feel free to lodge any complaints about those casinos whenever you like. I understand you have your own ways as a judge, but we would also appreciate the opportunity to investigate. This is basically our main way to keep the Safety Indexes as close as possible to players' real experiences and understand possible weaknesses.
It is, of course, your call.
I just wanted you to know that we always strive for cooperation with players, since we believe that real problems used as a tool to challenge casinos and their terms work better than police reports or scam alerts, if you know what I mean. 🙂
Nothing recent from my experience, I'm afraid.
I would suggest browsing user reviews and casino-related forum threads. At least this combination gives the Safety Index, which for example, does not include payment speed or anything related to uncommon "situations," a perfect additional source of information.
Start either with player reviews or casino reviews, just my tip:
https://casino.guru/casino-reviews
No body play here
warning
take bounce and win 1300 usd
80% completed wagering
after that they played wagering and told me start again from zero
fake casino
they don’t want some one win !!!!!
Hello, on what terms did the casino reverse the wagering like this? Can you perhaps share their explanation? I understand you have your perspective, but this indeed looks rather suspicious, so it would be cool to find out whether the casino action was motivated by something concrete.
Are we talking about free money or real money, please?
Basically said, we could be able to help if real money was involved.
Por eso he recurrido a vosotros para la mediación , le escribí a Kubo por si tenía novedades pero aún no me ha respondido.
Estoy muy contento de haberos encontrado porque hacéis una labor increíble . Muchas veces los jugadores estamos indefensos y gracias a vosotros vemos la luz y una opción de que nuestros derechos no sean pisados .
Estoy completamente de acuerdo contigo, he escrito Myempire y a Pistolo , diciendo que Kubo de Casino Gurú estaba mediando y ni se han molestado en contestarme . Se creen intocables .
And I agree that our colleagues in the Complaint Team do an incredible job. However, this work requires a great deal of diplomacy and is often not well recognized. Because, and pardon my openness, many people prefer persecutions over constructive cooperation. Which is understandable yet not always very wise when players' money is involved.
In any case, I dedicated a thread for you; here it is: https://casino.guru/forum/casinos/pepeigle-s-thread-about-all-things-gambling
Please use it to share anything of a more general perspective or for saying anything related to more than one casino or casinos from another group. I think it would only be beneficial for the community. You can also use the link to share it in other threads, allowing other like-minded players to join you there. If you don't like the idea, though, feel free to let me know and I'll delete it. I'm aware of the NovaForge thread. 🙂
deposited $100. They had a 250% bonus offer.
The offer was tempting, but I learned that it was just a way to trap and scam people.
I found their reviews somewhat good.
I was lucky and played for two consecutive days, and I managed to complete almost 80% of the wagering requirement (35x).
After being away for several hours, I opened the site and found my balance was zero, even though I had $1,300.
I contacted their support several times, and they restored my balance, but they deleted the 80% wagering progress I had made and told me to start from scratch — this was the level I had reached.
I tried to explain to them, but it was useless. It felt like they knew that the more I played, the more I would lose everything, and I would never succeed again.
They are nothing but a group of thieves.
I learned my lesson: from now on, I will only play in very reliable and reputable casinos that truly care
I believe you should try to file a complaint here so our team could look at it, if you wish.
What do you say? It is worth trying.
Let us know.
Elegí la bonificación del 200% pero no la recibí.
Have you contacted support regarding this, please?
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
En breve te redirigiremos al sitio web del casino. Debes esperar un poco. Si usas un bloqueador de anuncios, comprueba su configuración.
