If you declined to leave a review, I will write here how disgusting this casino is!
This casino borders on fraud!
It cancels winning sports bets and resets winnings.
Support responded a day later that they suspected multiple accounts and scanned some other bet ID. What this could mean is unclear.
Sports betting on a quarter win in the NBA is the top league in the world. In their opinion, if anyone else bets on a quarter win, it's a case of multiple accounts. Oh my god, how absurd is this. According to their theory, there's no one in the world who would bet on a quarter win in the NBA.
This is just a pathetic excuse for a casino that accepts sports bets.
Either don't accept sports bets anymore, remove sports, or switch to a reliable provider that will pay out money!!
That's all I have.
This casino is dead.
They cheated me by canceling my winnings on sporting events.
I don't recommend it
Unfortunately, we don't deal with sports here on our site, and we don't even include them in our reviews, so it is difficult to judge all these situations you have described here.
Perhaps you should reach for help from some sites that deal with sports, actually.
Sports betting is part of this casino. And if they cheat, I have the right to warn others about it. My review was rejected, so I have no choice but to write here in the discussions that this casino is cheating. They cancel winning sports bets and then claim it's not them, but the provider. But the provider calculates bets correctly based on match history. I guarantee they do this manually themselves to prevent players from receiving their winnings!
And regarding your website, I found this casino here, and I'm writing about it here. If I had found it on another service, I would have contacted them.
You have a fairly large casino review site. Why don't you create a department for sports betting? Without this analysis, it's impossible to give an objective assessment of the casino, since half the casinos in your reviews have sports betting, and they are part of the casino!
Please feel free to write on our forum about your experience, even though it is related to sports, of course.
We just don't publish user reviews related to sports because of the aforementioned reasons.
Our site was never interested in sports betting, only casino games. That is why we don't have any such department, you know.
I understand, I have no complaints. This is more of a recommendation as a member of your site; it would be great if you also looked into the casino's sports section.
I understand that sports betting is a different section, but as I said above, it's part of the casino. And that can't be taken away. And if people have problems with sports betting, there's no guarantee they'll have smooth sailing with casino games.
This statement is impossible to dispute—it's like an axiom.
Unscrupulous betting can affect the overall attitude toward the casino... And yes, of course, it's possible the provider is unscrupulous. But if people remain silent, it means they're happy with everything. That's why I'm not keeping quiet!
I also wrote above that they should either not accept sports bets at all or change providers, since returning winnings or returning a sports bet after it's been settled as a win is cheating.
Anyone who bets on sports will understand me perfectly!
I surely get your point.
There are also some other sites that help with sports betting, as I am aware, so perhaps players can turn to them if any issues actually occur.
The do have an Anjouan License now. It can be seen on the Website...
Thank you. The review also mentions the AOFA. 👍
Sorry... what is AOFA?
Hello,
Sure! AOFA is a quite popular offshore licensing authority. As far as I can see in the review, this casino is licensed under the AOFA (Comoros) gambling license.
There is a special guide assessing its features 👈
It's pretty weak considering it lacks its own support for resolving player issues. I don't want to bother with details, so let me know if you aim to talk more.
Sí, tengo un problema grave con este casino. No les importa el juego responsable e ignoran las solicitudes de autoexclusión. Además, reabren cuentas cerradas. No responden a las solicitudes de contacto, y en el chat en vivo, o te bloquean o no responden. En un chat en vivo con otro navegador, un agente me dijo que no cooperan con Casino Guru...
May I just ask if you mean the Toshi Bet Casino, though?
Just asking because I can see that your complaint is submitted to a different one, so I just wanted to make sure.
Also, please know that not every casino we review on our website is necessarily cooperating with us, actually. We only need cooperation on the complaints ground so we are able to mediate and help our users if there is some issue.
Hola Romi,
Sí, me refiero al Casino Toshibet. Lamentablemente, sigo abriendo cuentas nuevas en nuevos casinos y luego me quedo sin acceso porque finalmente quiero dejarlo. En el 99 % de los casos, eso funciona bien, pero este proveedor es muy sospechoso y no sigue ninguna norma.
Las solicitudes de autodescarga enviadas por correo electrónico no reciben respuesta. Las cuentas cerradas mediante una solicitud de autodescarga formal se reabren. He contactado al casino por correo electrónico y también intento aclarar algunas cosas por el chat en vivo, pero a veces ni siquiera responden. En cuanto mencionas problemas graves y errores del casino, te bloquean o ignoran el chat.
Ya no veo el Casino Toshibet en su sitio, ¿lo han eliminado?
Hello, due to local restrictions in regulated countries, we are only allowed to provide reviews for casinos that are locally licensed. I believe this could be the reason. My colleagues must properly configure the casinos' "visibility," which occasionally disappears until new settings are made.
Those restrictions usually happen at the beginning of each year. I recall the same last year....
Hola Romi,
Sí, me refiero al Casino Toshibet. Lamentablemente, sigo abriendo cuentas nuevas en nuevos casinos y luego me quedo sin acceso porque finalmente quiero dejarlo. En el 99 % de los casos, eso funciona bien, pero este proveedor es muy sospechoso y no sigue ninguna norma.
Las solicitudes de autodescarga enviadas por correo electrónico no reciben respuesta. Las cuentas cerradas mediante una solicitud de autodescarga formal se reabren. He contactado al casino por correo electrónico y también intento aclarar algunas cosas por el chat en vivo, pero a veces ni siquiera responden. En cuanto mencionas problemas graves y errores del casino, te bloquean o ignoran el chat.
Would you like our complaint team to try and help also with this casino then?
Please file a complaint at any time if you wish, and we'll do whatever possible to resolve it.
May I ask if you have thought about finding some help to overcome your issues, perhaps?
It is always better if you have someone by your side to guide you on how you can achieve it, you know.
Busqué ayuda localmente... otra vez. Lamentablemente, el casino Toshibet sigue sin aparecer, así que tendré que tener paciencia si quiero presentar una queja.
Cursos educativos, profesionales y gratuitos para empleados de casinos online que tienen el objetivo de hacer un repaso de las buenas prácticas de la industria para mejorar la experiencia del jugador y ofrecer un enfoque justo de los juegos de azar.
Hemos puesto en marcha esta iniciativa con el objetivo de crear un sistema global de autoexclusión que permitirá que los jugadores vulnerables bloqueen su propio acceso a los sitios de juego online.
Una plataforma creada para mostrar el trabajo que llevamos a cabo para hacer realidad una industria del juego online más transparente y segura.
Un proyecto ambicioso cuyo objetivo es celebrar el trabajo de las empresas más responsables del mundo del iGaming y ofrecerles el reconocimiento que merecen.
En breve te redirigiremos al sitio web del casino. Debes esperar un poco. Si usas un bloqueador de anuncios, comprueba su configuración.
