Tema general sobre Velobet Casino (página 25)

RuleofLaw

Jaro

Bronce

Reino Unido

Jaro

hace 1 mes

OriginalTraducción

Hi Jaro,

I have served notice on VELOBET that i will be challenging this legally after i get a response from their "internal team who are investigating"

there were major failures by them to stop my gambling , they disregarded KYC measures and allowed me to continue to lose tens of thousands without any bank statements or any KYC measures.

they disregarded my request for PERMANENT closure and said i had to specifically say that its due to gambling additction or harm for them to classify it as permanent, THIS IS HOW MUCH OF A CROOKED ROGUE FIRM THIS IS, I asked for PERMANENT account closure, and was only asked how long i want the ban to be enforced to which I replied PERMANENTLY - FOREVER.

There were no mentions of the "clauses" that they are reciting RETROSPECITIVELY that i needed to have told them its down to gambling addiction or harm, this was NOT ASKED nor documented anywhere and they are only informing the consumer of this moths later as part of this complaint of why the account was re-opened. SHODDY STINKING CHARLATONS trying to cover themselves after major failures , none of this adheres to gambling regulations or responsible gambling safeguard measures that this casino is obligated to follow!

They have ruined my life and i want justice.

I have submitted a complaint on this site, I hope you can help me, i will only persue costly legal action after exhausting all other means like internal complaints at velobet via this site (Casino Guru).

Thanks for your help, I appreciate the fairness of this site.

Editado

Jaro

RuleofLaw

Forum and Reviews Administrator

RuleofLaw

hace 1 mes

OriginalTraducción

In these cases, even though players may not realize it, it is important to say why you want to close your account or self-exclude. These are not the same thing.

It is usually best to mention if you have a gambling addiction, even though I know it is not entirely pleasant. This is because when a player says they want to close their account, the casino may try to persuade them and offer them bonuses and the like because they want to keep them as a player. If you mention that it is ruining your life in some way or that you have a gambling addiction, then it's a different story and they definitely shouldn't do that.

So let's see what our team says and how it goes.

RuleofLaw

Bronce

Reino Unido

hace 1 mes

OriginalTraducción

ADVERTENCIA: REVISE EL ENLACE A CONTINUACIÓN CON RESPECTO A TODOS LOS CASINOS QUE OPERAN BAJO EL GRUPO SANTEDA (VELOBET, MYSTAKE, DONBET, GOLDENBET, ROLLETTO, COSMOBET).

https://fintelegram.com/informe-de-cumplimiento-santeda-international-la-red-de-juegos-ilegales-más-sofisticada-de-europa/

NO TE REGISTRES, NO JUEGUES, ESCÚCHALO DE UNA DE LAS MILES DE PERSONAS QUE HAN SIDO DEFRAUDADAS POR ESTA EMPRESA DEPREDADORA ILEGAL, AQUÍ ESTÁ MI HISTORIA:

No tienen licencia para operar en el Reino Unido, pero aceptan jugadores y depósitos del Reino Unido.

Me autoexcluí de VELOBET, DONBET y Goldenbet después de que me robaran todo mi dinero en sus casinos ilegales fraudulentos. Me permitieron reabrir mi cuenta sin hacerme preguntas y continuar aprovechándose de mi adicción al juego para perder aún más y acabar endeudado. Estos depredadores son despiadados, no tienen medidas de juego responsable, no hacen preguntas, operan ilegalmente y están dirigidos por una organización criminal.

Tengo pruebas irrefutables en forma de correos electrónicos del equipo KYC de VELOBET y la gerente VIP de Mary Cole. Me pidieron extractos bancarios y mis retiros fueron suspendidos. Le dije a la gerente VIP que nunca entregaría extractos bancarios y que jugaría en otro lugar si mi cuenta era limitada y mis retiros eran retenidos. Esta empresa depredadora ignoró por completo las medidas KYC. El casino continuó permitiéndome jugar y retirar, y esto es irrefutablemente evidente en los correos electrónicos con fecha de KYC y depósitos y retiros posteriores (en futuro), que demuestran claramente que se me permitió seguir jugando y retirando sin problemas, TODO SIN PROPORCIONAR UN SOLO DOCUMENTO A KYC, ni extractos bancarios, ¡nada!

VeloBet NO TENDRÁ BASE LEGAL ya que NO PODRÁ DEMOSTRAR que cumplí con su solicitud KYC, ¡NO TENDRÁ documentos para mostrar para su RECLAMO!

VELOBET se aprovechó de mi adicción al juego y podré demostrar las deudas y los fallos de VeloBets a cualquier autoridad legal que supervise su conducta.

1) Aceptan miembros autoexcluidos, es decir, personas registradas en GAMSTOP/GAMBLOCK/GAMBAN. Se aprovechan de ludópatas y personas vulnerables.

2) Los juegos en su sitio están MALTRATADOS al máximo. He tenido pérdidas de más de 50.000 £ en un año sin ganar nada, solo la pequeña ganancia inicial después de registrarme. El RTP es inexistente a partir de entonces y es el peor que he experimentado en comparación con muchos otros casinos. Al principio te dejan ganar una pequeña cantidad y pagar rápido para que vuelvas y, ¡vaya!, desearás no haber vuelto nunca; te dejarán sin blanca y te escupirán.

3) Lavaron dinero (procesamiento de pagos fantasma) a través de "empresas" u organizaciones de terceros, lo cual es ilegal y una violación masiva de las regulaciones de VISA y Mastercard. Si deposita, pronto se dará cuenta de que está pagando a una amplia gama de empresas con sede en la UE, como (achill, Pprince.io, VFlow, Nframe, Santeda) en lugar del casino, estas empresas fraudulentas tienen su sede en estados sin ley: Cracovia, Nicosia y Praga.

4) Te cobran una cantidad ridícula de tarifas al retirar dinero y luego culpan a tarifas fuera de su control.

5) Si deposita con tarjeta desde cualquier país fuera de la UE y en cualquier moneda que no sea el EURO, se le aplicarán comisiones de conversión de moneda altísimas, algo que no le revelan ni le cuentan en su sitio fraudulento.

6) Cerré mi cuenta PERMANENTEMENTE hace meses solo para que me permitieran volver a abrirla cuando lo pidieran y perder miles más.

7) Velobet continuó permitiéndome jugar y retirar dinero después de que solicitaron extractos bancarios para medidas KYC, pero lo rechacé totalmente y no proporcioné un solo documento y, aun así, Velobet continuó permitiéndome jugar.

Tengo todos los correos electrónicos con Mary Cole, la Gerente VIP, y estoy en proceso de presentar demandas contra esta red de juego ilegal.

QUE ESTO SIRVA DE ADVERTENCIA A LOS DEMÁS DE UN JUGADOR REAL QUE CAYÓ EN LAS TRAMPAS DE ESTE CASINO: SI JUEGAS AQUÍ, TU VIDA SERÁ DESTRUIDA, 100% GARANTIZADO. No hagas caso a ninguna reseña positiva; proviene de representantes/afiliados depredadores asociados con el casino.

SOLO LEA ESTE INFORME QUE EXPONE ESTA RED CRIMINAL Y SABRÁ LA VERDAD:

https://fintelegram.com/informe-de-cumplimiento-santeda-international-la-red-de-juegos-ilegales-más-sofisticada-de-europa/

WARNING - PLEASE REVIEW THE LINK BELOW REGARDING ALL CASINOS OPERATING UNDER SANTEDA Group (VELOBET , MYSTAKE, DONBET, GOLDENBET, ROLLETTO, COSMOBET).

https://fintelegram.com/compliance-report-santeda-international-europes-most-sophisticated-illegal-gambling-network/

DO NOT SIGN UP, DO NOT PLAY, TAKE IT FROM ONE OF THE THOUSANDS OF PEOPLE WHO HAVE BEEN DE-FRAUDED BY THIS ILLEGAL PREDATORY FIRM, HERE IS MY STORY:

THEY Are not licensed to operate in the UK but accept UK Players and deposits.

I had self-excluded from VELOBET, DONBET, and Goldenbet, after them taking all my money on their scam illegal casinos, they allowed me to re-open my account, no questions asked, and continue to prey on my gambling addiction to lose even more and end up in debt. These predators are RUTHLESS, no responsible gambling measures, no questions asked, operating illegally and run by a criminal enterprise.

I have irrefutable proof in the form of emails from VELOBET's KYC team and Mary Cole VIP manager, where they asked me for bank statements, my withdrawals were put on hold, I told the VIP manager i will never provide bank statements and will play elsewhere should my account be limited and withdrawals witheld. THIS PREDATORY FIRM TOTALLY DISREGARDED KYC MEASURES, The casino continued to allow me to play and withdraw and this is irrefutably evident in the emails dated from KYC and later deposits and withdrawals (in future tense), which clearly show I was allowed to continue to play and withdraw perfectly fine ALL WITHOUT PROVIDING A SINGLE DOCUMENT TO KYC, no bank statements, nothing!

VeloBet will have NO LEGAL STANDING as you will NOT BE ABLE TO DEMONSTRATE that i complied with your KYC request, you will have NO documents to show for your CLAIM!

VELOBET preyed upon my gambling addiction and i will be able to demonstrate the debts and VeloBets failures to any legal authority which will oversee your conduct.

1) They accept self-excluded members , i.e people registered on GAMSTOP / GAMBLOCK / GAMBAN. They prey on gambling addicts and vulnerable people

2) The games on their site is RIGGED to the max, i've had £50k+ losses over a year without a single win, only the initial small win after signup. The RTP is non-existent thereafter and the worst ever experienced compared to many other casinos. They initially let you win a small amount and payout fast to entice you to come back and oh boy, you will wish you never came back, they will rinse you dry to the last cent and spit you out.

3) They money launder (shell payment processing) via third party "businesses" / organisations, which is unlawful and a massive breach under VISA and Mastercard regulations. if you deposit you will soon realise your paying a vast array of EU based businesses such as (achill, Pprince.io, VFlow, Nframe, Santeda) instead of the casino, these rogue firms are based out of lawless states: Krakow, Nicosia and Prague.

4) They charge you ridiculous amount of fees on withdraw and then blame it on fees outside their control.

5) If you deposit by card from any country outside of the EU and in any currency other than EURO currency, you will be hit with massive currency conversion fees, something they dont disclose or tell you about on their scam site.

6) I closed my account PERMANENTLY months ago only for them to allow me to reopen it on demand to lose thousands more.

7) Velobet continued to allow me to play and withdraw after they requested bank statements for KYC measures but I totally rejected and did not provide a single document and yet Velobet continued to let me play.

I have all the emails with Mary Cole the VIP Manager and in the process of filing lawsuits against this illegal gambling network.

LET THIS BE A WARNING TO OTHERS FROM A REAL PUNTER WHO FELL INTO THIS CASINO'S TRICKS, IF YOU PLAY HERE, YOUR LIFE WILL BE DESTROYED, 100% GAURENTEED. Don't listen to any positive reviews, they are from predatory reps/affiliates associated with the casino.

JUST READ THIS REPORT WHICH EXPOSES THIS CRIMINAL NETWORK AND YOU WILL KNOW THE TRUTH:

https://fintelegram.com/compliance-report-santeda-international-europes-most-sophisticated-illegal-gambling-network/

Jaro

RuleofLaw

Forum and Reviews Administrator

RuleofLaw

hace 1 mes

OriginalTraducción

I'm quite surprised that you say that even though you didn't provide them with a bank statement, you were still able to withdraw money. I wouldn't be surprised if you could play but withdraw almost no casino will allow it if you don't have KYC successfully completed.

I'm also interested in this when we talk about fees. What payment method did you use and how high were the fees?

RuleofLaw

Bronce

Reino Unido

hace 1 mes

OriginalTraducción

Jaro,

I have submitted a Subject access request to this rogue firm and waiting on the DATA to be provided.

I have evidence in written timestamped format (email and chat transcripts!) they asked me for bank statements, I utterly refused, I sought confirmatiion from the VIP Manager Mary Cole that my withdrawals wont be impeded or impaired, they continued to accept my deposits AND PROCESS MY WITHDRAWALS without a single document being provided.

As mentioned, this can be clearly demonstrated by the dates on the KYC request which was way BEFORE the many deposits and withdrawals that followed.

I deposited by debit card, the fees were currency conversion fees which they do NOT tell you about as they are using SHELL Payment processing firms which is a means of evasion and against VISA/Mastercard rules (achill, Pprince.io, VFlow, Nframe, Santeda) to name a few, all based out of European Lawless states (Krakow, Nicosia and Prague) and they charge in EURO thus UK players will face currency conversion fees.

They also deduct a massive chunk on withdrawals via bank transfer for reasons undisclosed, but its way higher than the maximum fee stated on their site!

I've also found out recently due to research that VELOBET is part of Santed group! I HAD SELF-EXCLUDED Permanently from their sister brands (GOLDENBET and DONBET) before and again another major failure, they allowed me to register and play at VELOBET thereafter!

I will not forget or forgive, I am at rock bottom and will persue justice to the enth degree.

Editado

Jaro

RuleofLaw

Forum and Reviews Administrator

RuleofLaw

hace 1 mes

OriginalTraducción

Thanks for the additional information. As I said, I find it strange.

I will comment only on the last part, which is that if you self-exclude from one casino in a group, it does not necessarily mean that it will be the same for another casino in the same group or that you cannot register there. This would have to be stated in the terms and conditions, that self-exclusion from one casino means that you cannot register within the entire group.

I will be happy if everything can be sorted out and resolved.

If you have any further news on how your case is progressing, I would like to know about it.

I'll keep my fingers crossed for you.🤞

Tema general sobre Velobet Casino (página 25)

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