He estado esperando durante 14 días a que Nine Win Casino pague mis ganancias de £2400. Primero tuve que hacer la verificación que proporcioné. Mi cuenta fue verificada, luego retiré mis ganancias de £ 2500 y se marcó como pagada en su sistema; 7 días después, mis ganancias no llegaron a mi banco. Cuando ingresé a mi cuenta Nine Win tenía £2500 disponibles para jugar. ¿Habían cancelado mi retiro? Me comuniqué con el chat, me dijeron que había problemas técnicos y que no se preocuparan, estará en mi cuenta. Entonces pasó por el proceso de retiro, pero ese mismo día su sistema lo canceló nuevamente diciendo que necesitaba apostar 21,75. Cosa que nunca me preguntaron las veces anteriores que me retiré. Así que aposté la cantidad requerida y retiré £2400. Más tarde ese día, lo cancelaron y realizaron un nuevo retiro por £2400. Hasta ahora esto dice que está pagado pero todavía no he recibido mis ganancias.
I have been waiting for 14 days now for Nine Win Casino to pay my winnings of £2400. First I had to do verification which I provided. My account t was verified then I withdrew my winnings of £2500 and was marked as paid on there system, 7 days later, my winnings have not reached my bank. When I went onto my Nine Win Account I had £2500 available to play. They had cancelled my withdrawal? I contacted chat, they said there was technical issues and not to worry it will be in my account. So it went through process of withdrawal, but later that day it was cancelled again by their system saying I needed to wager 21.75? Which I was never asked the previous times I withdrew. So I wagered the required amount and withdrew £2400. Later that day it was cancelled by them and they done a new withdrawal for £2400. So far this is saying its paid but I still have not received my winnings.