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PrincipalForoQuejasHow to contact the Antillephone N.V. (Curaçao) licensing authority

How to contact the Antillephone N.V. (Curaçao) licensing authority (página 22)

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hace 5 meses

Does anyone know what to do if a casino has been licenced by Antillephone , which was horrendously uncooperative and now they are with the new licence regiment or worse, with Anjouan licence now? I had some balance left on a casino I will not say names but it starts with BC and ends with "games"

hace 5 meses

When you say that you had a balance left, does it mean that you are unable to get into your account there?

Is it not possible for you to withdraw it?

Please let us know more, and maybe we will be able to help.

hace 5 meses

Me dejaron con 60€. Y además no puedo retirarlos ni hacer nada.

Traducción automática:
Locogreko14
hace 5 meses

Are you answering the last player who wrote? Sometimes it's good to use the "reply" button to make it clear when there are so many comments. 

Anyway, did they also tell you why you can't withdraw money?

hace 5 meses

Lo siento amigo la verdad no me di cuenta no me dijeron.

Traducción automática:
Locogreko14
hace 5 meses

And how long does it take to have the money in there and you can't withdraw it? Did you play there with the bonus? Did you have to verify?

hace 5 meses

Verifiqué que estos estafadores me bloquearon sin ningún motivo, también jugué con el bono del primer depósito y completé todos los requisitos.

Traducción automática:
Locogreko14
hace 5 meses

Hello,

I just went through the whole discussion briefly, and I'd like to say that I hope you have submitted a complaint against the casino in question. I would certainly complain because I saw no weakspot in your posts; hence, a fair and square explanation is, in my opinion, totally in order.

I mean, what has happened? I have no clue,...

hace 5 meses

Sí, ¡he presentado una queja en su sitio web sobre este casino en particular! Para entender lo sucedido, les contaré brevemente: inicié sesión, creé una cuenta, me identifiqué correctamente y ¡debería haberme identificado correctamente! Con la identificación, obtuve algunos giros gratis que jugué y luego realicé un depósito de bienvenida con un 100% y 100 giros gratis. Completé el bono correctamente... Me aparece un mensaje indicando que el bono se completó correctamente y que el dinero se retiró. Sigo jugando con el dinero de mi retiro. Dos días después, solicité un retiro y, de repente, desaparecen y me dicen que supuestamente incumplí una condición (ni una entre un millón) porque mi apuesta fue inferior a 2 € y tres...

Editado
Traducción automática:
hace 5 meses

I have seen such cases unfold, a decent Google search with some depth will also tell you who is behind Antillephone and all that, but why would anyone contact them, they are not responsible.

If you want to know who is legally liable for Antillephone and had personal property impounded , where the dollars stops to roll:


https://www.linkedin.com/in/robert-vermeulen-b30a2/


If you want to call the gentleman, get a free trial or subscription:


https://www.zoominfo.com/p/Robert-Vermeulen/51863786


It depends a bit on where charges have been filed and who serves the verdicts, the government will either go for the managing directors of the licence provider or the board of directors of the casino company holding the licence.


These are real people who are afraid of consequences and only sign these mandates because they think it is just another fair weather gig. They are legally responsible.


But the BoD is just an ipso facto proxy nominee committee, if you want to find out who really owns a casino, check blog posts from their glorious times when they were happy to announce the opening of their new brands.


If the BoD is hit with legal action, you can bet on this:

They will call the real owners within 5 minutes of reading the paperwork.





Editado
hace 5 meses

Sí, ¡he presentado una queja en su sitio web sobre este casino en particular! Para entender lo sucedido, les contaré brevemente: inicié sesión, creé una cuenta, me identifiqué correctamente y ¡debería haberme identificado correctamente! Con la identificación, obtuve algunos giros gratis que jugué y luego realicé un depósito de bienvenida con un 100% y 100 giros gratis. Completé el bono correctamente... Me aparece un mensaje indicando que el bono se completó correctamente y que el dinero se retiró. Sigo jugando con el dinero de mi retiro. Dos días después, solicité un retiro y, de repente, desaparecen y me dicen que supuestamente incumplí una condición (ni una entre un millón) porque mi apuesta fue inferior a 2 € y tres...

Traducción automática:
hace 5 meses

Hello,

It seems that the casino believes, for some unknown reason, that the maximum bet rule was violated. I have one observation, if I may. Far too often I see situations where you are required to withdraw the funds immediately after the bonus conditions were met; this was, in my opinion, represented by the message you got. If I am correct, this kind of bonus restriction only terminates upon the withdrawal request, not when the wagering gets fulfilled.

You said you kept playing for two more days and then you submitted the withdrawal request. Is it possible that you bet higher during those two days? Because if this is the case I just described, the bonus was still active, so was the max bet.

Well, I truly hope this is not what happens because, in my opinion, this is the stupidest rule ever—it literally makes no sense from the players perspective and is used to substitute for a poor casino system.

Still, casinos use this model very often...


hace 5 meses

I have seen such cases unfold, a decent Google search with some depth will also tell you who is behind Antillephone and all that, but why would anyone contact them, they are not responsible.

If you want to know who is legally liable for Antillephone and had personal property impounded , where the dollars stops to roll:


https://www.linkedin.com/in/robert-vermeulen-b30a2/


If you want to call the gentleman, get a free trial or subscription:


https://www.zoominfo.com/p/Robert-Vermeulen/51863786


It depends a bit on where charges have been filed and who serves the verdicts, the government will either go for the managing directors of the licence provider or the board of directors of the casino company holding the licence.


These are real people who are afraid of consequences and only sign these mandates because they think it is just another fair weather gig. They are legally responsible.


But the BoD is just an ipso facto proxy nominee committee, if you want to find out who really owns a casino, check blog posts from their glorious times when they were happy to announce the opening of their new brands.


If the BoD is hit with legal action, you can bet on this:

They will call the real owners within 5 minutes of reading the paperwork.





hace 5 meses

Well, just one thing: the Antitelephone is no more. The license has been terminated; hence, I do not very well understand your post, to be honest.

"As of November 1st 2024, the licensing authority Antillephone N.V. has ceased all licensing operations. This is as a result of the recent changes and restructuring within the Curaçao jurisdiction."


Also, please do not share such links hidden in the text. Use the text as a quote instead. Makes things easier to understand without offering a subscription. 🙂


Editado
Radka
hace 5 meses

No, seguí jugando normalmente, no con una apuesta mayor.

Traducción automática:
Locogreko14
hace 5 meses

Good, thank you.

Well, that's a kind of relief, and it also means that the casino has something to explain. I was just thinking: does the casino account allow you to view your gaming history? That is definitely something we could use at some point...

Radka
hace 5 meses

No, los estafadores no me dejan, también me cerraron este paso, pero por suerte tengo capturas de pantalla porque sé qué procedimientos siguen cuando quieren robar dinero. file

Traducción automática:
hace 5 meses

Como muchas otras capturas de pantalla que revelan la verdad.

Traducción automática:
Locogreko14
hace 5 meses

Clever of you to take those screenshots!

I may be wrong here, but based on the Google Lens translation, the third column refers to bet, is that so?

I can see only 3,15€ when you mentioned that "there is not even one in a million because my bet was under 2€ and three" So, what maximum bet did the casino actually mention? I just want to be certain here.

Thank you.

Radka
hace 5 meses

Mientras tanto, no menciona si existe un límite específico para apostar más allá de los 20 € donde se puede realizar una compra.

Traducción automática:
Locogreko14
hace 5 meses

Maybe my previous question wasn't that clear. Let me try again. I was curious as to what maximum bet amount the casino mentioned. In addition to the bonus buy features, these options are generally not regarded as exempt from the limitation. The rules and casino logic behind those rules typically come later. 🙁

Therefore, I would prefer to know the exact wording that the casino used. Is it possible, please?

In my opinion, it is good to know all the details involved in what exactly the casino said you breached.

Editado
Radka
hace 5 meses

Según lo que leí, no había un límite máximo en las condiciones, aunque estoy seguro de que al menos no superé los 5 euros, condición que imponen la mayoría de los casinos. Además, si superas los 5 euros en la apuesta, tienen una especie de bloqueo que no te permite...

Traducción automática:
Locogreko14
hace 5 meses

Ahá! I thought the casino stated that the problem lies in the max bet rule, so I was wondering about the precise amount. If this is not, however, the problem. I suppose we are back at the beginning. I'm sorry, I probably misunderstood the part about bets; my fault.

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