hace 9 meses
Hola, olvide la contraseña
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How to contact the Antillephone N.V. (Curaçao) licensing authority (página 5)
robertkuczera4859
hace 9 meses
Hello.
I bet you should try asking your questions in this thread focused on legal aspect of gambling in Germany and Austria 👈
What do you think? 🙂
hace 9 meses
Ok
hace 1 año
Completa tontería. Esta "autoridad licenciante" no responde a nada ni a nadie. Cualquiera que haya recibido un correo electrónico de ellos debe publicarlo aquí y recibirá 100 € de mi parte.
😅😂✊
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hace 9 meses
Eso no está bien. Una vez me ayudaron y gracias a las autoridades recuperé mi dinero.
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1
hace 9 meses
Stopy lying. They have never answered me as well. Sent to them several emails. They should be closed as casinos which they issued a licensed for.
hace 9 meses
Puedo enviarte las capturas de pantalla.
Fue hace unos años y también me sorprendió mucho. Tal vez fue un incidente aislado.
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hace 9 meses
Era de juegos electrónicos de Curazao.
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hace 8 meses
hello. I was playing at gangsta casino , live hold em poker by evolution gaming. I won several hands but the winnings were not added . I contacted evolution support and they confirmed several technical issues , and they sent an email to the casino to refund me the missing 240£. After 2 weeks, gangsta casino sent me an email saying there isn't any problems or missing money! They also closed my account for no reason, and blocked me from livechat and email! I wonder if anyone knows how to contact evolution management? Or know any other option i could to to get my robbed money
hace 8 meses
Sorry about the issues you are having at this casino. I have seen your complaint, and our team will surely get in contact with the casino representative to get it solved. It may happen, that whenever an account at the casino is "under investigation", as I could call it, the casino will block the account. It'll be the best, of course, to inform the player about that, but unfortunately in many cases it does not happen. Have you checked your email, to see whether they have sent anything to you regarding this? I hope our complaint team will be able to help you, so please, if you have any updates, let us know.
hace 8 meses
The casino already confirmed many times that there were no technical issues were found although evolution gaming confirmed that there were many issues and the casino must refund me . The casino closed my account permanently without any reason so it was not closed for investigation
hace 8 meses
Can I have the email pls?
Editado por el autor hace 8 meses
hace 8 meses
The casino already confirmed many times that there were no technical issues were found although evolution gaming confirmed that there were many issues and the casino must refund me . The casino closed my account permanently without any reason so it was not closed for investigation
hace 8 meses
Yes, you wrote that once. Do you also have an email from evolution gaming saying that they had a problem and that the casino should give you a refund ? I think this will be a pretty important proof and our team as Romi mentioned will definitely try to help you in your situation. If you have any news, be sure to let us know
hace 8 meses
No they can only contacted via livechat 🙁 i only have screenshots from livechat. The casino refuses to send me my gaming history because they know there are many mistakes in it .
hace 8 meses
Hi, if you are interested in information or email about the Curacao- Antillephone license, you can find it here in this guide: https://casino.guru/licensing-authorities/curacao-license-3
I hope the following info will help you.
hace 8 meses
No they can only contacted via livechat 🙁 i only have screenshots from livechat. The casino refuses to send me my gaming history because they know there are many mistakes in it .
hace 8 meses
If you at least have screenshots, that's good and I believe you've already sent them to Veronika's email. It's a shame you don't have a gaming history, but we'll see where our team gets to and I'm sure they'll try to do everything they can to help you. When they contact the casino, we'll see what they find out.
As for evolution, did you send them an email or did you communicate with them via live chat ?
hace 8 meses
No but way to evolution?
hace 8 meses
I dont understand way I have to speak with evolution. Sorry but I don't play so much and I don't understand many things
hace 8 meses
The question for me is, why would you want to write to a game provider ? Of course, if you think it's necessary, I would try to find their email address on the internet and contact them, but I'm not sure why you would do that in your case.
