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PrincipalForoTemas generales sobre juegoQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 724)

3.661.133 visualizaciones 19.867 respuestas |
hace 2 años
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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hace 7 meses

This Destream guy is a piece of work ! he has flagged all the reviews again just reword to get them live again:


https://uk.trustpilot.com/review/destream.net

xbigguyxxx
hace 7 meses

I didn’t have these but I have taken a look is this him basically admitting to the illegal gambling?


Reply from destream

A day ago

Hello, . 

We understand that you and other users found the easiest way to attack our company and get refunds. 


Anonymized881
hace 7 meses

Have you got a email address for these please?

pyne88
hace 7 meses

For what site?

Anonymized881
hace 7 meses

Destream

pyne88
hace 7 meses

No sorry - these haven’t been on any of my transactions


pyne88
hace 7 meses

Try this? [email protected]

Anonymized881
hace 7 meses

Thank you

Anonymized881
hace 7 meses

It is a strange one ! not professional anyway just sounds like a scammer under pressure 😂

pyne88
hace 7 meses

You have no chance of getting a refund by the way !

karthiktechgenesis
hace 7 meses

You must think people are stupid here. Take your scamming ass elsewhere

JosieRosie46
hace 7 meses

Hola, ¿has tenido noticias de TRNDBM?

Traducción automática:
xbigguyxxx
hace 7 meses

I’m writing to you from Spain and I really appreciate you sharing your experience. I’m currently going through a very similar situation and it gives me hope to hear that you managed to get your money back.


In my case, I made several transactions to an online casino called Wazamba, which is not authorized to operate in Spain. This website has been blocked by the Spanish gambling authority (DGOJ) because it lacks a proper license. Despite this, I was able to deposit money and gamble using my Santander credit cards.


What makes my case more serious is that I’ve been officially self-excluded from gambling in Spain since 2020. We have a legal tool called the Registro General de Interdicciones de Acceso al Juego (RGIAJ) — a national register that ensures people with gambling problems are blocked from accessing gambling platforms. Once you’re in this register, all licensed gambling sites in Spain must block your access by law. So these transactions should have never happened.


My bank is also Santander, and I’m trying to get them to open a formal dispute with Mastercard. However, they keep saying that the transactions were made "voluntarily" and that they can’t help — even though the merchant is illegal here.


Could you please share any tips or key arguments that helped you succeed with your chargeback? Any guidance would be greatly appreciated.


Thanks again, and congrats on recovering your money — it really means a lot to people like me.


Best regards,

Daniel


Martin61
hace 7 meses

Hola, ¿tienes alguna novedad sobre este comerciante?

Traducción automática:
hace 7 meses

Hello everyone,


I’m writing from Spain and I hope someone here can provide some guidance on my situation.


Between December 2024 and April 2025, I made multiple transactions using my Santander credit card to a gambling website called Wazamba. I later discovered that this operator is illegal in Spain—it does not have a license from our national gambling authority (DGOJ), and the site is currently blocked in the country.


Additionally, I’ve been officially self-excluded from all gambling sites in Spain since 2020 through a government registry called the Registro General de Interdicciones de Acceso al Juego (RGIAJ). This is a legal measure that prevents people with gambling addiction issues from accessing any gambling services licensed in Spain.


Despite this, I was still able to gamble on this unlicensed website, which has created serious financial and emotional consequences. My bank (Santander) so far refuses to initiate a formal chargeback process with Mastercard, stating that I made the transactions voluntarily. I am trying to insist on a dispute based on the illegality of the merchant and the fact that I should not have been able to play due to my legal exclusion.


Do you have any advice, experience, or key arguments that could help make my chargeback more likely to succeed? I would greatly appreciate any insight.


Thank you in advance!


Daniel G.


hace 7 meses

I know that's not the main topic here, but can you recommend me a new bank as HSBC kicked me out?

daniel19891989
hace 7 meses

Hi Daniel all the info will be on here you try to raise then if it fails raise a complaint they did mine as incorrect mcc but some are saying they do goods not received I also got help from gamcare therapy sessions which the bank said swayed them that I was genuinely approaching my problem and I mentioned other people were getting them done so why not me etc just obvious things really plus I picked holes in complaint replies and these were upheld no magic formulae really..

Editado
xbigguyxxx
hace 7 meses

Negative feedback posted 😉

daniel19891989
hace 7 meses

Welcome to the club of losers. But you're at the right place; Paul is the biggest of us all.

paulgriffin8491
hace 7 meses

Loads of them mate just google it for deals

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