hace 3 meses
Guyyyyys I found BLGWZR. BLOGWIZARRO LTD Company number: 15937766, Legal address: 13 Pendrill Street, Hull, United
Kingdom, HU3 1UU. [email protected]
ResponderCitar2
hace 3 meses
Anyone with the street address to below merchants, will probably be able to find them if that is the case but apparently my bank dont wanna give them to me
WBLTCA LONDON
WexHyp London
hace 3 meses
For WEXHYP I got this adress 45-55 Commercial Street, London
Editado
hace 3 meses
Can anyone help me with transferop? Anything would be appreciated have quite a lot with them
hace 3 meses
Refunded in full for NIKOPF-FAQSOLUTIONS
Don’t give up guys. Use the money towards a better future without gambling, I certainly will be. If you want templates for any other operators or just need a hand let me know I’ll help for free. These crooks won’t win.
hace 3 meses
How?! Elegro tell me to go away, as do Niko Tech, as do the end merchant. They all tell me they can’t see my email and I don’t have an account
Borrado
Lupin
ha borrado el mensaje
hace 3 meses
me please
Borrado
Lupin
ha borrado el mensaje
hace 3 meses
Mine was nikotpf*SoftPulse solutions which I know is Elegro, Niko technologies and new enertia. Anyway you could help please send to [email protected]
Lupin
hace 3 meses
Lupin
hace 3 meses
Can I have pls too? [email protected] thank u
hace 3 meses
As you've come to a public forum, could you explain three things:
- Are you legally allowed to accept UK customers given you are not a UK licensed operator?
- Why do you allow customers with an active GAMSTOP to play?
- Why are all your card and bank transfer payments directed through all sorts of murky merchants with wrong MCCs etc?
hace 3 meses
Santeda operates as an offshore entity, licensed and regulated by laws of the Curaçao gaming license.
While we are not licensed by the UK Gambling Commission, we adhere to international standards for responsible gaming, security, and fairness.
Our services are available to players from a wide range of jurisdictions where online gaming is permitted, and we advise all customers to ensure they are in compliance with the laws of their respective countries before engaging with our platform.
We understand the importance of responsible gaming and take the issue of self-exclusion very seriously. Santeda B.V. does not knowingly accept customers who are registered with GAMSTOP. However, as a non-UK licensed operator, we do not have direct access to the GAMSTOP database, and it is ultimately the responsibility of individuals to ensure they do not breach any self-exclusion agreements.
We encourage all players to gamble responsibly, and we provide various tools on our platform to help manage gaming habits.
Regarding your concern about the use of third-party payment processors and incorrect MCC codes, we aim to provide our customers with the most secure and convenient payment methods available. Payment routing and merchant codes are determined by third-party financial institutions and payment providers. While we do not control their operations directly, we are committed to working with reputable and secure payment processors to ensure all transactions are handled with the utmost care and security.
We appreciate your understanding of these matters and are always available to address any further concerns you may have.
If you require more information or need assistance, please feel free to contact our customer support team.
Best regards,
Santeda B.V.
hace 3 meses
I’ve had a notification saying Santeda have replied to my post on here 2 mins ago but I can’t see it and when I click in to their profile it’s not visible. Am I being stupid?
hace 3 meses
If Santeda International B.V. really operates in "full compliance with industry regulations," then you should have no issue confirming which authority issued your licence and providing the licence number.
It’s also misleading to claim that all chargeback requests are fraudulent. Chargebacks are a statutory consumer right when services are misrepresented, withdrawals are blocked, or the true merchant identity is hidden behind unrelated processors.
And let’s be clear: if you are operating unlicensed, your terms and conditions are irrelevant. Consumer protection laws override them, and customers are not bound by unenforceable agreements.
Threatening players with "legal action" for exercising their rights looks more like intimidation than transparency. A genuinely regulated operator would openly publish its licence, comply with exclusion schemes like GAMSTOP, and process withdrawals fairly. Until that happens, claims of being "fair and transparent" don’t hold weight.
hace 3 meses
We want to assure all of our valued players that our casino operates under a valid and recognized license. We are fully committed to providing a secure and responsible gaming environment. Our operations are regulated by the relevant authorities, and we maintain the highest standards of fairness and transparency.
Please see my previous response for details on our licensing agreements.
We are committed to transparency and the integrity of our services. Should you have any further questions or concerns, please don’t hesitate to reach out to our customer support team.
Thank you for choosing us as your trusted online casino!
Amy S.
Legal @Santeda B.V.
hace 3 meses
how did you get a refund from nikotpf?
hace 3 meses
as a UK customer, you need a license with the UK gambling commission, which you don't have, i put my details in upon sign up and provided a license with my address in KYC checks, which you approved both, yet no UK license, you broke UK regulations by doing so, so you aren't regulated by the relevant authorities as you have claimed, i have processed a complaint with the UKGC and provided evidence as such.
ResponderCitar5
hace 3 meses
I just wanted to remind all users that chargeback claims for losses incurred through legitimate gameplay are considered fraudulent actions. Any attempt to reverse payments after services have been rendered, regardless of the outcome through any Santeda B.V. platform, is not only a violation of our terms but also an abuse of the chargeback system.
Please be aware that we take any fraudulent activity seriously. Those found attempting chargebacks in bad faith may face immediate account suspension, legal action, and the involvement of relevant financial institutions to resolve the dispute.
We encourage all users to review our terms and conditions carefully and to reach out to customer support for any concerns, we will not respond to additional comments and you should contact us through the appropriate channels.
Sincerely,
Amy S.
Legal @Santeda B.V.
Goldbet.com
Mystake.com
Lupin
hace 3 meses
hace 3 meses
Not true, you need a UK license to operate to UK customers, which you don't have, i'd urge anyone who's used a Santeda casino to file a complaint to this email - [email protected]
Attach all evidence where possible when they reply
ResponderCitar3
hace 3 meses
I just wanted to remind all users that chargeback claims for losses incurred through legitimate gameplay are considered fraudulent actions. Any attempt to reverse payments after services have been rendered, regardless of the outcome through any Santeda B.V. platform, is not only a violation of our terms but also an abuse of the chargeback system.
Please be aware that we take any fraudulent activity seriously. Those found attempting chargebacks in bad faith may face immediate account suspension, legal action, and the involvement of relevant financial institutions to resolve the dispute.
We encourage all users to review our terms and conditions carefully and to reach out to customer support for any concerns, we will not respond to additional comments and you should contact us through the appropriate channels.
Sincerely,
Amy S.
Legal @Santeda B.V.
Goldbet.com
Mystake.com
hace 3 meses
Ignore. Amy S is just the customer service person who’s replied to some of my stuff. They also won’t explain how accepting UK customers is legal.
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