5Gringos Casino - La cuenta del jugador fue bloqueada.

Closed my account saying I amin restricted area which I am clearly not I am living in republic of Ireland not the UK

Hello Michael,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 5Gringos Casino. Please allow me to ask you a few more question before we would move forward.

Since when is your account created in the casino? Did you ever verify your account before? Did you request for a withdrawal or tried to verify yourself when the casino blocked your account or you just got blocked without any actions taken?

Looking forward to your answer.

Regards,

Nick

They have paid me but still restricted my account

They closed my account when I withdrew, They paid me out since but still closed my account which is fine

Thanks for your help

Thank you Michael for the update. I will be closing the complaint as resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help.

Regards,

Nick